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Sheraton Kansas City Hotel at Crown Center

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Traveller (418)
Room & Suite (280)
Dining (79)
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Overview
  • Excellent53%
  • Very good28%
  • Average12%
  • Poor4%
  • Terrible3%
Travellers talk about
“crown center”(489 reviews)
“the link”(118 reviews)
“union station”(136 reviews)
AMENITIES
Wifi
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Additional information
Offers from Sheraton Kansas City Hotel at Crown Center
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from Sheraton Kansas City Hotel at Crown Center
Special Offer: Breakfast for 2 Included
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Rooms
2 Jul3 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,796)
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All reviewscrown centerthe linkunion stationthe club loungeroom servicestarbucks coffeeattending a conferencebusiness tripper dayparking garageself parkenjoyed my staybed was very comfortablevery nice hotelfitness centersprint centerdowntown area
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651 - 655 of 1,785 reviews
Reviewed 10 April 2015

I stayed at this hotel during a work-related conference. The staff was very friendly and accommodating to all of the conference attendees needs, clean and comfortable rooms, great bar area. I would def visit this hotel again.More

Thank Leah F
Response from SteveShalit_GM, General Manager at Sheraton Kansas City Hotel at Crown CenterResponded 13 April 2015

Leah F- Thank you for sharing your feedback regarding your recent stay at Sheraton Crown Center. I am happy to hear what a great stay you had with us and that our staff made you feel warm and welcome. We strive to create as relaxing...More

Reviewed 10 April 2015

Stayed on the club level which includes breakfast. We went to breakfast at 8:00 AM. I noticed that the yogurt was expired and mentioned it to the attendant. He said "yea, they probably all are". Then I noticed the skim milk was expired. Picked up...More

3  Thank luv2see
Response from SteveShalit_GM, General Manager at Sheraton Kansas City Hotel at Crown CenterResponded 13 April 2015

luv2see- Thank you for sharing your feedback on your recent stay at Sheraton Kansas City Hotel at Crown Center. I sincerely apologize if your stay was less than perfect due to the less than satisfactory experience you received in our Sheraton Club Lounge. I have...More

Reviewed 8 April 2015

My husband and I stayed here for one night while in town for a wedding. We arrived early and were lucky to get into our room right away. I came down to the lobby about an hour later and there was quite a line forming...More

Thank Ginger_Diamond
Response from SteveShalit_GM, General Manager at Sheraton Kansas City Hotel at Crown CenterResponded 9 April 2015

Thank you for taking your time to share your feedback regarding your recent stay at Sheraton Crown Center. I sincerely apologize if our team was unable to exceed your expectations during your stay. We strive to provide quick and efficient service to ensure you have...More

Reviewed 7 April 2015

We stayed at this Sheraton for the first time and I was NOT impressed. Upon arrival there were people camped out in the lobby sitting and laying on the floor. At first I thought no big deal maybe there was a convention of some sort...More

2  Thank nikki-c123
Response from SteveShalit_GM, General Manager at Sheraton Kansas City Hotel at Crown CenterResponded 7 April 2015

nikki-c123- Thank you for taking your time to share your feedback on your recent stay at Sheraton Crown Center. I sincerely apologize if our team was unable to meet your expectations due to the high volume of guests hanging out in the lobby created a...More

Reviewed 1 April 2015

I stayed at this property this past fall while in KC for a conference, and found its location to be ideal in terms of getting to meetings at downtown theatres and visiting popular KC restaurants. The rooms are nicely appointed - nothing frilly or excessive,...More

Thank Dave N
Response from SteveShalit_GM, General Manager at Sheraton Kansas City Hotel at Crown CenterResponded 2 April 2015

Dave N- Thank you for sharing your feedback regarding your recent stay at Sheraton Crown Center. I am delighted to hear you enjoyed your overall stay with us and that the area worked out conveniently for you. We are very fortunate to be centrally located...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$ 202 - US$ 330 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Kansas City
#6 Luxury Hotel in Kansas City
#8 Romantic Hotel in Kansas City
#16 Family Hotel in Kansas City
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 202 - US$ 330 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Kansas City
#6 Luxury Hotel in Kansas City
#8 Romantic Hotel in Kansas City
#16 Family Hotel in Kansas City
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (418)
Room & Suite (280)
Dining (79)
Pool & Beach (35)
Amenities (62)
Business Centre & Event Rooms (15)
Questions & Answers
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jazzmaverick1
14 January 2018|
AnswerShow all 8 answers
Response from Veronica D | Reviewed this property |
yes, you can have a package to be delivered to the hotel.
1
Vote
NMND4
4 November 2017|
AnswerShow all 11 answers
Response from Robert B | Reviewed this property |
Thanks for the question, and it is a good one. While I was there, the top floor did not rotate, possibly under repair? As for kid friendly, I saw a bunch of families there and they all seemed pleased. LEGOLAND is just a 4... More
1
Vote
amybyerley1
10 July 2017|
AnswerShow all 6 answers
Response from Bibitybobityboo | Reviewed this property |
there is a special shuttle for it. they bill the cost to your room and it is per person. call front desk to sign up as they take only a limited amount of people.
0
Votes
Room Tips
"Even numbered rooms have a city view."
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"You may want to ask for a room with a city view."
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"rooms need modern look, outdated PIP"
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"Choose floors 28+ and you will have your own elevator, which we never waited for- despite a super busy..."
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