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Sheraton Kansas City Hotel at Crown Center

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Sheraton Kansas City Hotel at Crown Center
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1,528 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Kansas City Hotel at Crown Center
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Showing 1,520: English reviews
Haysville, United States
Reviewed 9 June 2014

I recently stayed at the Crown Center Sheraton-Kansas City to be close to the Hospital Hill Run activities. Everything about my stay was fantastic from the quick check-in to the towels in the lobby that awaited us after running a 10k in the rain. It was greatly appreciated! I will definitely stay there again!!

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Helpful?
Thank Jamie R
SteveShalit_GM, General Manager at Sheraton Kansas City Hotel at Crown Center, responded to this review

Jamie R- Thank you for sharing your feedback on your recent stay during Hospital Hill Run. I am happy to hear what a top notch stay you had with us and that our staff went above and beyond to accommodate everyone after a long, rainy race. We truly value your business and your feedback is very important to our staff....

Bladenboro, North Carolina
Reviewed 8 June 2014

Staff went out of their way to help me obtain my needed services. In particular, a staff member guided me to the computrers set up to print boarding passes for my airline flight back home and then stayed with me until they had printed .

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Helpful?
Thank Robert R
SteveShalit_GM, General Manager at Sheraton Kansas City Hotel at Crown Center, responded to this review

Robert R- Thank you for taking your time to share your warm comments on your stay at Sheraton Crown Center. I am delighted to hear what a great say you had and that our staff went above and beyond to ensure your experience was top notch. Your comments mean a lot to our team and we look forward to welcoming...

Shoshone, Idaho
Reviewed 3 June 2014

The Sheraton Kansas City Hotel at Crown Center offers comfort and a professional but warm atmosphere at a reasonable price. The dining experiences are excellent. Staff is extremely well trained and polite. The rooms are large and offer comfortable seating in addition to very comfortable mattresses and bedding. My room stayed very quiet even when Rock Fest was setting off...

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Helpful?
1Thank Keith D
SteveShalit_GM, General Manager at Sheraton Kansas City Hotel at Crown Center, responded to this review

Keith D- Thank you for taking your time to share your feedback on your stay at Sheraton Crown Center. I am pleased to hear what a great stay you had with us and your consider our property your home away from home. It is our goal as a Sheraton to create as warm and welcoming an experience as possible. I...

Overland Park, Kansas
Reviewed 3 June 2014

My husband and I actually live in KC area but stayed at the Sheraton with others in a wedding party. Our room was great and the bed was so comfortable. I got ready with the other bridesmaids in a suite and the staff was so helpful and quick to bring the bride her different requests. We hit up the hotel...

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Helpful?
Thank Sara S
SteveShalit_GM, General Manager at Sheraton Kansas City Hotel at Crown Center, responded to this review

Sara S- I appreciate you sharing your warm comments on your stay at Sheraton Crown Center. It is great to hear you enjoyed your stay and that our staff provided quick and efficient service to ensure you had everything you needed for a stress-free stay. We are pleased to have helped create such a special day for you and your...

Bella Vista, Arkansas
Reviewed 2 June 2014

We came to KC to see a show at the Sprint Center and I Hotwired a hotel in the area. I landed a great room at the Sheraton for $90 a could not be happier. The hotel is at the Crown Center and and a short trip to the Sprint Center and the Power and Light district. We got to...

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Helpful?
Thank Blewzman
SteveShalit_GM, General Manager at Sheraton Kansas City Hotel at Crown Center, responded to this review

Blewzman- Thank you for taking your time to share your feedback on your stay at Sheraton Crown Center. I am happy to hear what a great weekend getaway you had with us and that our staff provided quick and efficient service. It is our goal to create as comfortable and accommodating a stay as possible and it means a lot...

Washington DC, District of Columbia
Reviewed 28 May 2014

Stayed here for a few days, booked a king suite. Had an office set up against a wall size window overlooking the city. One of the best "on the road" office's I've ever had in a hotel room. The lobby and ballrooms are over the top, the bar is open late and everyone is as polite as can be. Located...

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Helpful?
Thank John T
SteveShalit_GM, General Manager at Sheraton Kansas City Hotel at Crown Center, responded to this review

John T- Thank you for sharing your feedback on your stay at Sheraton Crown Center. I am pleased to hear what an excellent stay you had with us and that our staff was warm and welcoming. It is our goal to create a top notch, convenient experience and it means a lot to know you received this! We truly value...

Tulsa, Oklahoma
Reviewed 28 May 2014

We booked this hotel through Priceline. We booked two rooms hoping to be next door to each other. I booked one double room and one king room. When we arrived, they gave us two king rooms. It was graduation weekend, so the hotel was fairly full. We ended up several floors apart and had to take different elevators to our...

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Helpful?
1Thank Jmb2020
SteveShalit_GM, General Manager at Sheraton Kansas City Hotel at Crown Center, responded to this review

Jmb2020- Thank you for taking your time to share your feedback on your stay at Sheraton Crown Center. I sincerely apologize if we were unable to meet your expectations during your recent stay. It is our goal as a Sheraton to create as relaxing and accommodating an experience as possible. I understand how the quality of your guest room created...

Springfield, Missouri
Reviewed 27 May 2014 via mobile

We booked through Priceline. When we arrived we were told they were overbooked by 100 rooms and could not give us a double. We book through Priceline a lot and understand that they do not guarantee rooms, however this was the first time it didn't work out for us. The problem started when we tried to talk with customer service...

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Helpful?
1Thank Brandi S
SteveShalit_GM, General Manager at Sheraton Kansas City Hotel at Crown Center, responded to this review

Brandi S- Thank you for sharing your feedback on your stay at Sheraton Crown Center. I sincerely apologize for the frustrations your experienced not receiving the desired room type upon check in. I understand the inconvenience this must have caused you. We train out staff to provide friendly and accommodating service for our guests. This is not what staying at...

Kansas
Reviewed 25 May 2014

Great location, value and friendly, helpful staff. I've stayed a couple of times on trips to KC and find the staff very helpful, the location convenient and the rooms spacious. I've been accommodated for early check-in, late check-out, special breakfast needs. Service is always great.

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Helpful?
Thank loisrocks
SteveShalit_GM, General Manager at Sheraton Kansas City Hotel at Crown Center, responded to this review

loisrocks- Thank you for taking your time to share your feedback on your stay at Sheraton Crown Center. I am pleased to hear what a great time you had with us and that our staff was friendly and accommodating. It is our goal to ensure our guests are as comfortable as possible and it means a lot to hear you...

Omaha, Nebraska
Reviewed 25 May 2014

I attended a conference there for four nights in March. I enjoyed my stay, minus restaurant-need adjustments - ended up with room service nightly. I enjoyed the complimentary bottles of water. The room was a nice size and clean. The check out line for spg members was awesome! The only problem was trying to get out as many were loading...

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Helpful?
Thank Lessie D
SteveShalit_GM, General Manager at Sheraton Kansas City Hotel at Crown Center, responded to this review

Lessie D- Thank you for sharing your feedback on your stay at Sheraton Crown Center. I am delighted to hear you enjoyed the new renovations of the hotel and were able to relax in the comfort of your guest room. We value your loyalty to Starwood Hotels and look forward to having the opportunity to welcome you back in the...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
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About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Sheraton Kansas City Hotel at Crown Center is located downtown near the Kauffman Performing Arts Center and other attractions. Our hotel has 5 on-site dining options and high speed internet access. ... more   less 

Additional Information about Sheraton Kansas City Hotel at Crown Center

Address: 2345 McGee St, Kansas City, MO 64108-2604
Region: United States > Missouri > Kansas City
Price Range: ₹ 12,662 - ₹ 19,605 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Kansas City Hotel at Crown Center 4*
Number of rooms: 729
Reservation Options:
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Also Known As:
Sheraton Kansas City Hotel At Crown Kansas City
Hyatt Regency Kansas City
Hyatt Kansas City
Hotel Style:
#4 Business Hotel in Kansas City
#6 Luxury Hotel in Kansas City
#8 Romantic Hotel in Kansas City
#17 Family Hotel in Kansas City
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Kansas City Hotel at Crown Center staff and other travellers.
19 questions
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Overland Park, Kansas
over a year ago
Liberty
Kalamazoo, Michigan
over a year ago
over a year ago

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Questions? Get answers from Sheraton Kansas City Hotel at Crown Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors gives a beautiful view of the city.”
 of 5 bubbles Connec407, 4 Jan 2017 | Read review
“Get a room on the north side for a fantastic view of downtown Kansas City”
 of 5 bubbles MLBogert, 2 Jan 2017 | Read review
“Best views all around”
 of 5 bubbles josephwU3673YC, 27 Dec 2016 | Read review
“I guess every room in this Hotel has a fantastic view, But i guess the rooms facing the swimming pool looks more awesome !”
 of 5 bubbles Vinigowda, 28 Nov 2016 | Read review
“For great views, get a room on a higher floor!”
 of 5 bubbles CMWZ, 27 Nov 2016 | Read review
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