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Sheraton Kansas City Hotel at Crown Center

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Traveller (429)
Room & Suite (283)
Dining (79)
Overview
  • Excellent53%
  • Very good28%
  • Average12%
  • Poor4%
  • Terrible3%
Travellers talk about
“crown center”(491 reviews)
“the link”(118 reviews)
“union station”(135 reviews)
AMENITIES
Wifi
Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
All hotel details
Additional information
Offers from Sheraton Kansas City Hotel at Crown Center
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from Sheraton Kansas City Hotel at Crown Center
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
29 Aug30 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,831)
There are newer reviews for Sheraton Kansas City Hotel at Crown Center
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Traveller rating
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Show reviews that mention
All reviewscrown centerthe linkunion stationhospital hillthe club loungeroom serviceattending a conferencestarbucks coffeeparking garageper daypower and light districtbusiness tripenjoyed my stayvery nice hotelbed was very comfortablefitness centersprint center
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21 - 25 of 1,820 reviews
Reviewed 5 weeks ago

This was my first time in KC and really enjoyed my time here (for business). I stayed on a high floor, upgraded to a junior suite and had fabulous views of KC. The hotel staff was very friendly and amenable, the room was spacious and...More

Thank Gwopilot
Response from TeamMarriott, General Manager at Sheraton Kansas City Hotel at Crown CenterResponded 4 weeks ago

Dear Gwopilot, Thanks for reviewing your stay at the Sheraton Kansas City Hotel at Crown Center. We are thrilled to know you were not only impressed with our wonderful location and courteous associates but also with your beautiful room. Thanks again for recommending us, and...More

Reviewed 11 July 2018

I stay at hotels over 100 nights per year and have never had a key problem like I had at this hotel. I have 1,500 hotel nights in the last ten years. I stayed on the 37th floor and had to go to the desk...More

Thank smithjason35
Response from Jim S, General Manager at Sheraton Kansas City Hotel at Crown CenterResponded 5 weeks ago

Thank you for taking the time to share your feedback on your recent stay with us at Sheraton Crown Center. I sincerely apologize for the frustrations you experienced with the key card not allowing you to enter your guest room on multiple occasions. I completely...More

Reviewed 11 July 2018

Convenient location to Crown Center and Union Station. Helpful staff. Very clean rooms. The $5 food voucher per day of refusing fresh towels/room service is a great deal! Bonus: great view of the KC fireworks from my room.More

Thank Laura H
Response from Jim S, General Manager at Sheraton Kansas City Hotel at Crown CenterResponded 5 weeks ago

Thank you for taking your time to share your feedback on your stay at SHeraton Crown Center. I am pleased to hear what a great stay you had with us and were able to take advantage of our Make a Green Choice Program. We take...More

Reviewed 10 July 2018

I have stayed at the Sheraton at Crown Center on numerous occasions and have never been disappointed. I was recently there for a week while on business, and the quality of the rooms and service continue to impress. The only slight negative with my last...More

Thank Go_Leafs1
Response from TeamMarriott, General Manager at Sheraton Kansas City Hotel at Crown CenterResponded 11 July 2018

Dear Go_Leafs1, Thank you for returning to the Sheraton Kansas City Hotel at Crown Center. We are glad you enjoyed your stay with us, but we apologize for the slight difficulty during check-in. However, we are glad we were able to resolve it and allot...More

Reviewed 9 July 2018

The view from the 36th floor was lovely - especially for the July 4 fireworks. The division of the elevators into two sections enabled people to move more quickly (why don't more hotels - especially convention hotels - do this??) The staff was friendly and...More

Thank trackervienna
Response from Jim S, General Manager at Sheraton Kansas City Hotel at Crown CenterResponded 10 July 2018

Thank you for taking your time to share your feedback on your stay at Sheraton Crown Center. I am pleased to hear you enjoyed your stay with us and that our staff was friendly and accommodating. We take great pride in our central location and...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Wheelchair Access
Shuttle Bus Service
Pets Allowed ( Dog / Pet Friendly )
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$ 206 - US$ 319 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Kansas City
#5 Luxury Hotel in Kansas City
#8 Romantic Hotel in Kansas City
#16 Family Hotel in Kansas City
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 206 - US$ 319 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Kansas City
#5 Luxury Hotel in Kansas City
#8 Romantic Hotel in Kansas City
#16 Family Hotel in Kansas City
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (429)
Room & Suite (283)
Dining (79)
Pool & Beach (35)
Amenities (62)
Business Centre & Event Rooms (15)
Questions & Answers
Ask a question
jazzmaverick1
14 January 2018|
AnswerShow all 8 answers
Response from Veronica D | Reviewed this property |
yes, you can have a package to be delivered to the hotel.
1
Vote
NMND4
4 November 2017|
AnswerShow all 11 answers
Response from Robert B | Reviewed this property |
Thanks for the question, and it is a good one. While I was there, the top floor did not rotate, possibly under repair? As for kid friendly, I saw a bunch of families there and they all seemed pleased. LEGOLAND is just a 4... More
1
Vote
amybyerley1
10 July 2017|
AnswerShow all 6 answers
Response from Bibitybobityboo | Reviewed this property |
there is a special shuttle for it. they bill the cost to your room and it is per person. call front desk to sign up as they take only a limited amount of people.
0
Votes
Room Tips
"High floors have their own elevator, and less waiting if the hotel is heavily booked."
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"The desk clerks are friendly and are happy to accommodate any needs."
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"The higher floors have excellent views."
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"Higher room offer great views"
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