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Sheraton Kansas City Hotel at Crown Center

1,725 reviews
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Traveller (376)
Room & Suite (271)
Dining (73)
Overview
  • Excellent54%
  • Very good27%
  • Average12%
  • Poor4%
  • Terrible3%
Travellers talk about
“crown center”(478 reviews)
“the link”(115 reviews)
“union station”(133 reviews)
Wifi
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
4.0 Star Hotel
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Offers from Sheraton Kansas City Hotel at Crown Center
Special Offer: Breakfast for 2 Included
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,725)Write a Review
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All reviewscrown centerthe linkunion stationthe club loungecity viewroom servicestarbucks coffeeattending a conferencebusiness tripper daypower and light districtparking garageself parkenjoyed my stayfitness centervery nice hotelbed was very comfortable
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11 - 15 of 1,715 reviews
Reviewed 4 weeks ago

The service was extraordinary! My room was one of the cleanest and best that I have stayed in! The bed was so comfortable! If I have the opportunity in the future, I will definitely stay at this hotel again!

Thank Kim W
Response from Jim S, General Manager at Sheraton Kansas City Hotel at Crown CenterResponded 4 weeks ago

Thank you for taking the time to give a review of your recent visit to the Sheraton Crown Center. I am delighted to hear that you enjoyed your stay with us. We certainly look forward to welcoming you back in the near future.

Reviewed 4 weeks ago via mobile

Staff is great. Hotel is big. Offers a great restaurant and bar. Lobby has a shop. Check in is fast. Hotel van will take you into downtown and other areas nearby. No transportation to and from airport. Very comfortable rooms. Enjoy your stayMore

Thank Joseph S
Response from Jim S, General Manager at Sheraton Kansas City Hotel at Crown CenterResponded 4 weeks ago

Thank you for your review of your stay at the Sheraton Crown Center. There are many great services and amenities when staying at our hotel, and we are so happy that you were able to take advantage. We do value your business and hope to...More

Reviewed 3 January 2018

You can tell lots of $$$ and effort have been put into the Lobby in the way or fresh Decor and modernization. Hotel Employees were very helpful, prompt, and courteous. Located very near Union Station (where several hours can be spent with great meal choices...More

2  Thank rodeabel
Response from Jim S, General Manager at Sheraton Kansas City Hotel at Crown CenterResponded 4 January 2018

Thank you for taking your time to share your feedback and experiences on your stay at Sheraton Crown Center. I am pleased to hear you enjoyed your stay with us and that our central location in Crown Center worked out well for you. We value...More

Reviewed 2 January 2018 via mobile

The Sheraton is nicely located in the plaza. They have a secure parking garage with valet parking. It’s overpriced at $20 per night . The hotel is comfortable with a nice bed, shower and front room. I’d recommend this hotel for your next visit to...More

Thank Paul L
Response from Jim S, General Manager at Sheraton Kansas City Hotel at Crown CenterResponded 2 January 2018

Thank you for sharing your feedback on your stay at Sheraton Crown Center. We are pleased to hear what a great visit you had with us and that our central location worked out well for you. We look forward to having you back in the...More

Reviewed 1 January 2018

This Sheraton is well located, comfortable, clean and the rooms are spacious. The hotel has a nice outdoor pool with a hot tub which is open even the coldest days of the winter! We enjoyed our stay and would stay here again.More

Thank deniseandy
Response from Jim S, General Manager at Sheraton Kansas City Hotel at Crown CenterResponded 1 January 2018

Thank you for taking your time to share your feedback on your stay at Sheraton Crown Center. I am pleased to hear what a great visit you had and that you were able to enjoy the pool. We truly value your business and hope to...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$ 198 - US$ 387 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Kansas City
#6 Luxury Hotel in Kansas City
#8 Romantic Hotel in Kansas City
#16 Family Hotel in Kansas City
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 198 - US$ 387 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Kansas City
#6 Luxury Hotel in Kansas City
#8 Romantic Hotel in Kansas City
#16 Family Hotel in Kansas City
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (376)
Room & Suite (271)
Dining (73)
Pool & Beach (33)
Amenities (62)
Business Centre & Event Rooms (15)
Questions & Answers
Ask a question
jazzmaverick1
14 January 2018|
AnswerShow all 7 answers
Response from Veronica D | Reviewed this property |
yes, you can have a package to be delivered to the hotel.
1
Vote
NMND4
4 November 2017|
AnswerShow all 9 answers
Response from Robert B | Reviewed this property |
Thanks for the question, and it is a good one. While I was there, the top floor did not rotate, possibly under repair? As for kid friendly, I saw a bunch of families there and they all seemed pleased. LEGOLAND is just a 4... More
1
Vote
amybyerley1
10 July 2017|
AnswerShow all 6 answers
Response from Bibitybobityboo | Reviewed this property |
there is a special shuttle for it. they bill the cost to your room and it is per person. call front desk to sign up as they take only a limited amount of people.
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Room Tips
"Upper levels are maybe quieter, but all are good in my opinion."
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"I suggest a room on the upper floor to enjoy the best views of the city."
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"West, South and North Views will all be spectacular."
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"Request a city view, higher floor, maybe one away from the elevator."
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