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Sheraton Kansas City Hotel at Crown Center

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Rooms
30 Dec31 Dec
|
1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders GreenPartner
Sheraton Kansas City Hotel at Crown Center is located in downtown Kansas City, Missouri near the Kauffman Performing Arts Center and other attractions. Our hotel has 5 on-site dining options and high speed internet access.
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Property amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Paid Wifi
Paid Internet
Wheelchair Access
Bar/Lounge
Shuttle Bus Service
Pets Allowed ( Dog / Pet Friendly )
Dry Cleaning
Meeting Rooms
Hot Tub
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Heated pool
Outdoor pool
Breakfast Available
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Accessible rooms
Refrigerator in room
Good to know
HOTEL STYLE
Value
Great View
HOTEL CLASS
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Special Offer:Book Early & Save in TX!
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Reviews & more
1,864Reviews
800Photos
27Q+A
100Room tips
Traveller rating
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  • 56
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Show reviews that mention
Our stay was alright. We just expected more for the money paid for a night here. Several things didn’t work or Work properly in our room. You have to pay for an upgrade to get access to the Skye/Club Lounge, that’s $30. It does include breakfast the next morning and snacks in the
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Response from TeamMarriott, General Manager at Sheraton Kansas City Hotel at Crown Center
Responded yesterday
Dear kbrown80, Thank you for taking the time to let us know about your experience at our hotel. We are very sorry all of your room amenities were not working properly, and regret any inconvenience this caused you during your time with us. However, we are happy Kaisha made a great impression by giving you a credit to our restaurant to make up for your troubles. We enjoyed having you as our guest, and we would love for you to give us another chance in the future so you can see all of our upcoming improvements firsthand. Jim Snow General Manager
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Enjoyed business travel with colleagues in December. Spacious, upscale rooms with comfortable beds. Location ideal. In cold weather, can remain indoors and get access to shops, restaurants if you traverse walkways to Crown Center. Christmas Tree and outdoor Holiday decoration
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Response from TeamMarriott, General Manager at Sheraton Kansas City Hotel at Crown Center
Responded 1 week ago
Dear DrJohnMS, On behalf of our staff, thank you for the terrific review! We hope you were able to enjoy our location attached to The Link at Crown Center, offering our guests convenient access to the city's most vibrant dining, shopping, and entertainment - whether you're here for work or play! All of us at the Sheraton Kansas City Hotel at Crown Center look forward to having you visit with us again. Jim Snow General Manager
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I enjoyed my stay, the hotel lobby is beautiful, the room was clean and airy with a great view of the city. Staff in all departments was very helpful. The food in the restaurant was great. Certainly will be back again.
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Response from TeamMarriott, General Manager at Sheraton Kansas City Hotel at Crown Center
Responded 1 week ago
Dear Yvonne S, It was a pleasure having you as our guest at the Sheraton Kansas City Hotel at Crown Center. We believe a well-equipped room along with the amazing service and facilities sets the tone for a wonderful visit, and we are thoroughly excited to know this was your experience. We can’t wait to host you again whenever you return to this city! Jim Snow General Manager
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+1
I stayed here for business. This is what i liked: nicely decorated lobby, polite staff, great views over town. Things i disliked: outdated decor, very dark rooms as no ceiling light, old fashioned taps in the bathrooms for which you need a special instruction to know how to opera
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Response from Jim S, General Manager at Sheraton Kansas City Hotel at Crown Center
Responded 1 week ago
Thanks for taking the time to share your thoughts regarding your stay with us. We are thrilled our amazing views of the area and helpful staff were positive highlights of your time with us. However, we are disappointed we let you down in other areas of your stay, particularly with our housekeeping and design of our rooms. We always want our guests to leave satisfied, and appreciate you letting us know how we can improve going forward. At your convenience, can you please reach out to james.snow.gm@marriott.com so we can get your information to ensure we get your bill corrected as soon as possible?
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I recently stayed at the Sheraton for a conference that was also hosted in the hotel. The hotel staff was friendly and amazing for accommodating the influx of guests. My room was clean and very comfortable, I'm still dreaming of that bed! My only issue was that one morning the wa
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Response from TeamMarriott, General Manager at Sheraton Kansas City Hotel at Crown Center
Responded 2 weeks ago
Dear LNPK924, Thank you for choosing the Sheraton Kansas City Hotel at Crown Center while here for a conference. We are glad you liked the great service provided by our associates and were especially impressed with your well-kept room. We look forward to welcoming you back soon. Jim Snow General Manager
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Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event Rooms
Snowy November morning from the 28th floor
Professional photo exclusively commissioned by TripAdvisorSheraton Kansas City Hotel at Crown Center
The Executive Suite at the Sheraton Kansas City Hotel at Crown Center
Professional photo exclusively commissioned by TripAdvisorSheraton Kansas City Hotel at Crown Center
The King Room at the Sheraton Kansas City Hotel at Crown Center
Professional photo exclusively commissioned by TripAdvisorSheraton Kansas City Hotel at Crown Center
The Double Room at the Sheraton Kansas City Hotel at Crown Center
Very comfortable King Size Bed
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Hi! Is there a small fridge in the rooms?
Hi! Is there a small fridge in the rooms?
Yes
0 votes
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Am I able to get packages delivered to my room? or at least to the front desk? Thank you
yes, you can have a package to be delivered to the hotel.
1 vote
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Does the top still rotate? Is anything up there? Child friendly?
Thanks for the question, and it is a good one. While I was there, the top floor did not rotate, possibly under repair? As for kid friendly, I saw a bunch of families there and they all seemed pleased. LEGOLAND is just a 4 minute walk away from the hotel. Hope this helps?
1 vote
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Will shuttle take you to Royals game?
there is a special shuttle for it. they bill the cost to your room and it is per person. call front desk to sign up as they take only a limited amount of people.
0 votes
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Previous
"If you are able to, get a room on the 28th floor or above. There is an elevator that goes straight up!"
"Ask for a city view."
"The Hotel has 36 Floors so all rooms above the 5th offer a great view."
"all the rooms should have nive view"
"Higher floors have a great view of the city."
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PRICE RANGE
US$ 178 - US$ 304 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton kansas city hotel at crown kansas cityhyatt regency kansas cityhyatt kansas city
LOCATION
United StatesMissouriKansas City
NUMBER OF ROOMS
729
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