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Sheraton Kansas City Hotel at Crown Center

Booking.comUS$ 218*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Sheraton Kansas City Hotel at Crown Center
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1,558 Reviews from our TripAdvisor Community

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Start your review of Sheraton Kansas City Hotel at Crown Center
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Wichita, Kansas
Reviewed yesterday NEW

Stayed 2 nights at the Sheraton Kansas City Hotel at Crown Center. The room was great and view was amazing. We had a King size room that was very spacious with comfortable chairs, a decent TV and good work area. The bathroom was also spacious. The room includes a coffee maker and a small refrigerator. There are dedicated elevators for...

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Helpful?
Thank Doughnuts61
Seattle
HOTEL’S FAVOURITE REVIEW
Reviewed 16 December 2016

We reserved a 2 queen room but was given 2 connecting king rooms at no extra charge. No complaint there. The rooms are spacious and clean with comfy beds, We had a little trouble regulating the heat but no other problems. There is a mini fridge and safe, but no microwave. The Keurig single cup coffee maker is a plus....

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Helpful?
Thank pacnw4043
About Hotel's Favourite Review
Jim S, General Manager at Sheraton Kansas City Hotel at Crown Center, responded to this review

I appreciate you taking your time to share your feedback regarding your recent stay at Sheraton Crown Center. I am pleased to hear what great stay you had with us and were able to relax in the comfort of your guest room and enjoy all the amenities available to you as our guest. We strive to create as comfortable and...

Chicago, Illinois
Reviewed 1 week ago

The sleeping accommodations at this property are great... clean, comfortable & quiet rooms. While the hotel is not in the heart of the action it does have easy access to the interstate. Sadly this hotel misses the mark in terms of customer service. For some reason they feel it is acceptable NOT to answer the telephone.... on 4/4 for 23...

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Helpful?
Thank Mia S
Jim S, General Manager at Sheraton Kansas City Hotel at Crown Center, responded to this review

Thank you for sharing your feedback on your stay at Sheraton Crown Center. I am pleased to hear you were able to relax in the comfort of your guest room. I sincerely apologize if the level of service you received from our team fell short of your expectations. We train our team to provide quick and efficient service. I have...

Reviewed 1 week ago via mobile

This is a nice hotel with a good location. It is very pretty and clean. The room was spotless and comfortable. We loved the shuttle service that took us to our concert and picked us up. Also, the Spectators bar was nice. The food was really good and the bartender was great. The only problem was the late night room...

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Helpful?
Thank Liz J
Jim S, General Manager at Sheraton Kansas City Hotel at Crown Center, responded to this review

Thank you very much for sharing your feedback on your recent stay at Sheraton Crown Center. I am happy to hear you enjoyed your overall stay and that the level of service you received from our restaurant team was top notch. I apologize if the quality of your room service meal fell short. I have shared your feedback with our...

Bothell, Washington
Reviewed 2 weeks ago

Stayed here for a four night dental conference. Great views from my floor and room on the 34th floor. Being an SPG Gold member you get free wifi which is helpful. There's only one restaurant/bar on the property but that's not a problem as there is a bridge walkway "The Link" that takes you to the Crown Plaza and Westin...

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Helpful?
Thank r0land76
Jim S, General Manager at Sheraton Kansas City Hotel at Crown Center, responded to this review

Thank you for sharing your feedback on your stay at Sheraton Crown Center. I am happy to hear you enjoyed your overall stay with us and that our staff was friendly and accommodating making sure you had everything you needed fora comfortable stay. We take great pride in our Make a Green Choice program. It is great you were able...

Sheldon, MO
Reviewed 2 weeks ago via mobile

I recently stayed at the Sheraton for a dental convention. The staff at the Sheraton are top notch and friendly. The hotel is clean and the beds are comfortable. My only complaints would be that the phone did not work in our room and in the adjoining room the plugin in the bathroom did not work.

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Helpful?
Thank Toothy43
Jim S, General Manager at Sheraton Kansas City Hotel at Crown Center, responded to this review

Thank you for sharing your feedback on your stay at Sheraton Crown Center. I am pleased to hear our staff providing signature service during your stay. I sincerely apologize for the inconvenience you experienced with the the phone and outlets in your guest room not working properly. This is not what your stay with us should feel like. We hope...

Jefferson City, Missouri
Reviewed 2 weeks ago via mobile

These has been a horrible experience, getting in and out of the parking garage was a nightmare, your room keys was suppose to get you in and out not one time did it work. I complained to the desk instead of trying get the problem fixed they made all kind of excuses and they were very rude.

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Helpful?
Thank Lowry F
Management response:

Thank you for sharing feedback from your recent stay. I do apologize for the issues you encountered exiting our parking facility. We have recently completed upgrades to allow all guests access using their guest room key and while working through those upgrades there were some instances where our guests were inconvenienced by the new process. We look forward to providing...

Nixa, Missouri
Reviewed 3 weeks ago via mobile

This hotel is next to Crown Center, Kaleidoscope, Lego Land, and Sea Life Aquarium. Perfect location if you are planning on visiting those attractions. There is an enclosed walk way from the hotel that will take you over there so you don't even need to drive. Hotel restaurant is pricy, but you can easily walk to Crown Center for food.

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Helpful?
Thank Ellie R
Jim S, General Manager at Sheraton Kansas City Hotel at Crown Center, responded to this review

Thank you for sharing your feedback on your recent stay at Sheraton Crown Center. I am pleased to hear what a wonderful stay you had with us and that you were able to indulge in all the great sites, shops and dining right outside our doors. We strive to create as memorable a visit as possible and it means a...

Reviewed 4 weeks ago

5 STARS ---My husband stayed in the hotel for 4 days for a DFA convention and from the start the service provided was exceptional. I like to leave surprises during his stay away and everyone that I dealt with was so professional and accommodating. I talked with the front desk and the restaurant , I cant say enough good things...

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Helpful?
Thank Kelli S
Jim S, General Manager at Sheraton Kansas City Hotel at Crown Center, responded to this review

Thank you for sharing your feedback on your recent stay at Sheraton Crown Center. I am pleased to hear what a great stay you had with us during the DFA conference. It means a lot to hear our team went above and beyond to make your experience memorable. We truly value your business and hope to have you back for...

Grove, Oklahoma
Reviewed 5 weeks ago

To attend a professional conferences my wife, our dog and I booked into the Kansas City, Crown Center Sheraton. The hotel is located about a mile south of downtown, near the historic Union Station and is part of the greater Crown Center complex. It is an excellent venue for a conference with a wide variety of large meeting rooms and...

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Helpful?
Thank 28BH
Jim S, General Manager at Sheraton Kansas City Hotel at Crown Center, responded to this review

Thank you for sharing your feedback on your recent stay at Sheraton Crown Center. I am pleased to hear what a great stay you had with us and were able to enjoy all the great sites and shopping in the Crown Center area. We take great pride in our central location. We appreciate your comments and look forward to welcoming...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Sheraton Kansas City Hotel at Crown Center is located downtown near the Kauffman Performing Arts Center and other attractions. Our hotel has 5 on-site dining options and high speed internet access. ... more   less 

Additional Information about Sheraton Kansas City Hotel at Crown Center

Address: 2345 McGee St, Kansas City, MO 64108-2604
Region: United States > Missouri > Kansas City
Price Range: ₹ 11,959 - ₹ 19,522 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Kansas City Hotel at Crown Center 4*
Number of rooms: 729
Reservation Options:
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Also Known As:
Sheraton Kansas City Hotel At Crown Kansas City
Hyatt Regency Kansas City
Hyatt Kansas City
Hotel Style:
#4 Business Hotel in Kansas City
#5 Luxury Hotel in Kansas City
#8 Romantic Hotel in Kansas City
#17 Family Hotel in Kansas City
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Kansas City Hotel at Crown Center staff and other travellers.
19 questions
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Overland Park, Kansas
over a year ago
Liberty
Kalamazoo, Michigan
over a year ago
over a year ago

See all questions (19)

Questions? Get answers from Sheraton Kansas City Hotel at Crown Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room on floors 28 and above that faces east for a stunning view of downtown Kansas City.”
Doughnuts61, 25 Apr 2017 | Read review
“hotel elevators run smoothly even with numerous floor --”
kellis580, 23 Mar 2017 | Read review
“higher floors on the N side will have a view to the downtown”
  • view to the North
28BH, 22 Mar 2017 | Read review
“High floors have a good view”
cabotj, 14 Mar 2017 | Read review
“Rooms on the City view side are nice; quiet. Higher floors offer better views of downtown after dark.”
dgbeach2016, 1 Mar 2017 | Read review
5 of 5
Booking.com
US$ 218* /night
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Prices are for 1 room, 2 adults
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