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Embassy Suites by Hilton Hotel Kansas City - Plaza

PricelineUS$ 208*
View Deal
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 224*
US$ 208*
Great Deal
US$ 215*
US$ 215*
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Embassy Suites by Hilton Hotel Kansas City - Plaza
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1,716 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Hotel Kansas City - Plaza
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Showing 1,710: English reviews
Fayetteville, Arkansas
Reviewed 3 October 2016

This is an older hotel that is not worth the money you spend for typical Embassy Suites. We have stayed in multiple Embassy Suites in the surrounding states and this one was just not what we expected for $224/night. This was our first stay at this location and will be our last. Hotel staff was very nice during breakfast though.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank 342tym
Ted F, General Manager at Embassy Suites by Hilton Hotel Kansas City - Plaza, responded to this review

Thanks for staying at the Embassy Suites hotel. I was disappointed to read your experience at the hotel was not excellent. I do apologize the hotel did not meet your expectations. If you change your mind we would love to have you return as our guest on a future trip to Kansas City. Ted Frerking General Manager

Reviewed 3 October 2016 via mobile

They pretty much ruined what was supposed to be the greatest day of my life and on top of that gave us a "honeymoon suite" with a filthy bathtub that clearly needed to be replaced. Don't have your wedding or any special event here they will flat out ruin it. The catering department is absolutely the worst. They changed staff...

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Helpful?
1Thank Shaunta M
Ted F, General Manager at Embassy Suites by Hilton Hotel Kansas City - Plaza, responded to this review

Congratulations on your wedding!! Please accept my apologies for the cleanliness issues you experienced with your room at the hotel. The housekeeping department usually does a great job of providing a clean room for our guests and I will review this with them so they can have it addressed. Ted Frerking General Manager

Kansas City, Missouri
Reviewed 2 October 2016

I have stayed at this property more than 60 times over the past 6 years. The staff has always been helpful and kind. The common areas and rooms are clean. The breakfast is always great. The staff are very concerned about making sure I have a good experience.

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Helpful?
Thank krissycon
Ted F, General Manager at Embassy Suites by Hilton Hotel Kansas City - Plaza, responded to this review

Thanks for your continued loyalty to the Embassy Suites on the Plaza. We appreciate your business and look forward to your next visit. Ted Frerking General Manager

Denver, Colorado
Reviewed 29 September 2016

Great Experience, Friendly Staff, Clean Room, Great Location. Hotel Shuttle was convenient to take you to dinner and meetings. Great park next to hotel to run in. Would definitely visit the hotel again.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank alstrobe
Ted F, General Manager at Embassy Suites by Hilton Hotel Kansas City - Plaza, responded to this review

I was glad to read that you had an excellent stay at the hotel. Thanks for staying with us. We appreciate your business and look forward to a return visit. Ted Frerking General Manager

Los Angeles, South Bay
Reviewed 28 September 2016

Went to KC for Jets/Chief game. A debacle for a Jets fan, but the hotel was great. Super friendly people, spacious room, very quiet for a huge hotel. Old school, slightly cheesy decor - but clean and well maintained. Can walk to Westport area filled with bars and fun.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank lajet69
Ted F, General Manager at Embassy Suites by Hilton Hotel Kansas City - Plaza, responded to this review

Glad to read that you had a very nice stay during your trip to the Chiefs/Jets football game. Sorry your Jets had a bad game. Thanks for staying with us. Ted Frerking General Manager

Reviewed 28 September 2016 via mobile

This is the second time my 3 girl friends and I have booked our get away here. Love the location, love the friendly staff, and the breakfasts are awesome! A special shout out to Jeff the courtesy shuttle driver for going the extra mile, and to Ginger the breakfast worker. We highly recommend this place!

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Helpful?
Thank Susan S
Ted F, General Manager at Embassy Suites by Hilton Hotel Kansas City - Plaza, responded to this review

Thanks for staying with us for your girls get a way weekend!! It was good to read you had a very nice stay at the hotel. Thanks for staying with us. We appreciate your business. Ted Frerking General Manager

Reviewed 28 September 2016

Because of location, I rated this hotel average otherwise poor. Everything about this hotel felt and looked dirty. The front desk folks were nice when I arrived, friendly and pleasant. Westport was great.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank mariagJ6187YP
Ted F, General Manager at Embassy Suites by Hilton Hotel Kansas City - Plaza, responded to this review

Thanks for staying at the Embassy Suites at the Plaza in Kansas City. Sorry to read you felt the hotel was a little dirty. We usually get great comments on how clean the hotel is so I do apologize that your experience was not as we would have liked. We appreciate your business and hope to have you stay with...

Reviewed 26 September 2016 via mobile

Some positives were the staff was very friendly and the shuttle service to the plaza was nice and the shuttle driver was great. Nice breakfast selection in the morning. Upon arrival and entering our room we were hit with a very strong mildew odor. The room was damp and there were water marks on the carpet. The bathroom vanity and...

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Helpful?
Thank Anne P
Ted F, General Manager at Embassy Suites by Hilton Hotel Kansas City - Plaza, responded to this review

Sorry to read that you did experience a few issues during your stay at the hotel. I will share your comments with the staff so they can be corrected. It was good to read that you felt the service you received from the staff was excellent. Thanks for staying with us. We appreciate and value your business. Ted Frerking General...

Leavenworth
Reviewed 24 September 2016 via mobile

I wish I could just live here kinda a little expensive! But free breakfast and 3 hours of happy hour all you can drink! The location is the spot. Close to Improve comedy club! And Zona Rosa shopping! KCI airport right up the road !

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Helpful?
Thank Danielle E
Ted F, General Manager at Embassy Suites by Hilton Hotel Kansas City - Plaza, responded to this review

It was good to read that you love our hotel!! We love having you has our guest!! Thanks for the nice feedback. We look forward to having you return. Ted Frerking General Manager

Dumfries, VA
Reviewed 23 September 2016

Before arrival hotel placed a charge on wind credit card and made no effort to resolve. Notified concierge of several issues on second of 5 night stay, including AC thermostat, vertically no response or contact.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank oldduke62
Ted F, General Manager at Embassy Suites by Hilton Hotel Kansas City - Plaza, responded to this review

Sorry for the issues you experienced during your stay at the hotel. I will review these items with the staff so they can be corrected. Thanks for staying with us. We appreciate and value your business. Ted Frerking General Manager

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Breakfast included
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Embassy Suites by Hilton Hotel Kansas City - Plaza

Address: 220 W 43rd St, Kansas City, MO 64111-3112
Region: United States > Missouri > Kansas City
Price Range: ₹ 11,665 - ₹ 18,988 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Hotel Kansas City - Plaza 3.5*
Number of rooms: 266
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hilton Hotels Direct, Hotwire, Orbitz, Priceline, Hotels.com, Cancelon, getaroom.com, Evoline ltd, TripOnline SA, HotelsClick, HotelQuickly and HRS so you can book your Embassy Suites by Hilton Hotel Kansas City - Plaza reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Kansas City
Kansas City Embassy Suites
Hotel Style:
#37 Business Hotel in Kansas City
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Hotel Kansas City - Plaza staff and other travellers.
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Questions? Get answers from Embassy Suites by Hilton Hotel Kansas City - Plaza staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not park in the underground garage”
bosna5151, 8 May 2017 | Read review
“upper floors are quieter as long as you stay away from housekeeping service elevator and guest elevators”
gazooby, 7 May 2017 | Read review
“all the same unless you are willing to pay for a corner suite”
azbirder41, 6 May 2017 | Read review
“I'm a top-floor kind of person. All sides seemed quiet (I'd stayed here before).”
GamerGal, 1 May 2017 | Read review
“i would try to get on at least the 4th floor and up, the common area is large that the rooms surround and look down to”
williamrO4918XL, 30 Apr 2017 | Read review
5 of 5
Priceline
US$ 208* /night
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EmbassySuites.comUS$ 215
Expedia.comUS$ 215
getaroom.comUS$ 224
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Prices are for 1 room, 2 adults
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