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Embassy Suites by Hilton Hotel Kansas City - Plaza

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Traveller (278)
Room & Suite (80)
Pool & Beach (4)
About
Location
Cleanliness
Service
Value
Property amenities
Restaurant
Pool
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Breakfast included
Free Internet
Airport Transportation
Banquet Room
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Paid Internet
Paid Wifi
Sauna
Self-Serve Laundry
Shuttle Bus Service
Wheelchair Access
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Room features
Air Conditioning
Family Rooms
Kitchenette
Microwave
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Classic
Centrally Located
HOTEL CLASS
Hotel links
Visit hotel website
Hotel deals
Location
Full view
96Great for walkers
Grade: 96 out of 100
67Restaurantswithin 0.5 km
14Attractionswithin 0.5 km
Reviews (2,135)
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2,129 results
Traveller rating
686
492
426
303
222
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Time of year
LanguageEnglish
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686
492
426
303
222
Show reviews that mention
All reviews made to order breakfast evening reception luke's hospital managers reception breakfast staff free shuttle shuttle service hot tub complimentary breakfast the breakfast area indoor pool ginger lois plaza westport byron atrium
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1 - 5 of 2,129 reviews
Reviewed today

It's at the Plaza, so Location is the Key. We stay here when we bring the children because they have an indoor Pool/hot tub that the boys like. Hotel Rooms are Older and noisy to the exterior. Drafty and noisy, but the Beds slept good...More

Review collected in partnership with Embassy Suites Hotels
Date of stay: January 2019
Thank Curiosity61566454564
Hotel's Favourite
Reviewed 8 November 2018 via mobile

My husband and I arrived in town early. We decided to see if the room would be available early. When I went to the front desk, I said I’m sorry I’m early. The front desk clerk smiled and said no you are right on time....More

Date of stay: September 2018
1  Thank Diana C
Response from Michael824760, Front Office Manager at Embassy Suites by Hilton Hotel Kansas City - PlazaResponded 9 November 2018

Thank you for taking a moment to share your experience. I am happy to hear you found the Embassy Suites on the Plaza to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel...More

Reviewed yesterday

Nice ambiance. Room was modern and the lobby and atrium set a welcoming mood. The pillows were so very comfortable. I will stay here again if I come back to Kansas City, MO. As a Hilton Honors member I was treated quite well.More

Review collected in partnership with Embassy Suites Hotels
Date of stay: January 2019
Thank Ms_Marsallay
Response from Michael824760, Front Office Manager at Embassy Suites by Hilton Hotel Kansas City - PlazaResponded today

Thank you for taking a moment to share your experience. I am happy to hear you found the Embassy Suites on the Plaza to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel...More

Reviewed yesterday

It's just not up to Embassy Suites standards in my opinion. It's like a cheaper version. Normally ES is awesome. The location is good and that's the best I can say about this particular ES. Also, the offer a "suite" which is just the exact...More

Review collected in partnership with Embassy Suites Hotels
Date of stay: January 2019
Thank Dreamer57084115194
Response from Michael824760, Front Office Manager at Embassy Suites by Hilton Hotel Kansas City - PlazaResponded today

We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us...More

Reviewed 2 days ago

My husband and I stayed at this hotel when visiting Kansas City for the Chiefs-Colts playoff game. Because there was a big snowstorm predicted that weekend, we arrived early in order to beat the storm. We planned to just hang out in the lobby for...More

Date of stay: January 2019
Thank Indytraveler54
Response from Michael824760, General Manager at Embassy Suites by Hilton Hotel Kansas City - PlazaResponded yesterday

Thank you for taking a moment to share your experience. I am happy to hear you found the Embassy Suites on the Plaza to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel...More

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Questions & Answers
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IowaAdvisor
1 July 2018|
AnswerShow all 5 answers
Response from Voyager725738 | Reviewed this property |
Yes we had to pay but if you don’t mind a little walk you could park in the street.
1
Vote
CCrmwll
4 October 2017|
AnswerShow all 3 answers
Response from OrlandoCyclist | Reviewed this property |
The room is divided in two. You have your choice of beds for the bedroom. The front portion has a couch that may be opened to a sofa bed so two can sleep there. You can ask the front desk for a roll away to be placed... More
0
Votes
CCrmwll
4 October 2017|
AnswerShow all 8 answers
Response from Debbie R | Reviewed this property |
The breakfast was very good. Made to order omelets, bacon , cereal, fruit , pancakes, donuts, juice and more. I think there is plenty for kids to choose from. There’s a great coffee shop walking distance from the... More
2
Votes
Room Tips
"We were on the 11th floor which gave us a nice "Partial" Plaza view"
rodh448
1 week ago
Read review
"Stay away from any rooms ending in 10 or 11. Too close to service elevator."
CAMellon
11 Nov 2018
Read review
"If you are at all sensitive to mold/mildew, stay elsewhere!"
426rebeccas
25 Oct 2018
Read review
"Upper floors are more quiet...stay away from the elevators that ding every time they open."
whampel
14 Oct 2018
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PRICE RANGE
US$ 123 - US$ 230 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
embassy suites kansas citykansas city embassy suites
LOCATION
United StatesMissouriKansas City
NUMBER OF ROOMS
266
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