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Holiday Inn Express Hotel & Suites Kansas City Airport

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Traveller (111)
Room & Suite (206)
Dining (27)
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Rooms
23 Dec24 Dec
|
1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Pool
Shuttle Bus Service
Free Parking
Wheelchair Access
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Airport Transportation
Breakfast included
Meeting Rooms
Hot Tub
Business Centre with Internet Access
Self-Serve Laundry
Non-Smoking Hotel
Heated pool
Indoor pool
Laundry Service
Multilingual Staff
Breakfast Available
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Microwave
Family Rooms
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Reviews & more
284Reviews
322Photos
12Q+A
44Room tips
Traveller rating
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  • 91
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Loved this place! Folks were nice at check in, room was super clean and nice. Breakfast was delicious and they had a ton of carts for folks to use for luggage. Bout the only thing I was left wanting was more kid friendly channel choices, as the ones they had were playing adult ca
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Stayed one night on Nov 9th due To a swim meet the next day at 730am and drive was only 14 mins from the hotel to the meet. The night clerk kim was really nice to us and my five kids. The pool was little chilly but it didn’t stop us from swimming for 30mins. We stayed in one of
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Response from Nall-Ave-D, General Manager at Holiday Inn Express Hotel & Suites Kansas City Airport
Responded 4 weeks ago
Dear Guest, Thank you for taking the time to write and inform us of your recent stay at the Holiday Inn Express & Suites, KCI. We really appreciate the kind words about our staff and are happy to see that you enjoyed your stay. We look forward to having you stay with us again on your next trip to the Kansas City area. We hope the tournament went well for you. Sincerely, Dexter Whitney
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If you like good customer service avoid speaking to the very rude and disrespectful front desk agent Kim because talking to you and helping you to much work for her. If you have more then one question she will bite your head off. The housekeeping staff is very loud and will stand
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Response from chris h, Manager at Holiday Inn Express Hotel & Suites Kansas City Airport
Responded 5 weeks ago
Thank you for your feedback. I am very sorry that this happened and this is not tolerated. We are looking into this issue. I am very sorry that this happened. Please call us at 816-923-4100 So that we talk about this further. I am very sorry for this issue and we will take care of this ASAP.
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The staff was very helpful getting us into our room, the suite was just what we were looking for, with plenty of room for all in our party, and it was clean. We had a great time swimming, too! Lovely pool.
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Response from Nall-Ave-D, General Manager at Holiday Inn Express Hotel & Suites Kansas City Airport
Responded 6 Nov 2018
Dear Guest, Thank you for taking the time to write and share your recent experience at the Holiday Inn Express & Suites, KCI. We are happy to see that you enjoyed your stay and look forward to seeing you again when your travels bring you back to the Kansas City area, Sincerely, Dexter Whitney
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We stayed here while visiting Kansas City. It's close to the airport but we didn't hear any airport traffic. It's easy to find and is very modern and clean. Staff at the front desk was very nice and gave us some recommendations on what to do while we were in KCMO. Our room wa
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Response from Nall-Ave-D, General Manager at Holiday Inn Express Hotel & Suites Kansas City Airport
Responded 6 Oct 2018
Dear Guest, Thank you for staying with us at the Holiday Inn Express & Suites, KCI. I appreciate you taking the time to write and look forward to sharing your kind remarks about our staff with the team. We look forward to serving you again on your next trip to the Kansas City area. Sincerely, Dexter Whitney
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Meeting room
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Previous
Is the minimum check in age 18 or 21?
21
0 votes
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Does the "leisure king" room have the jacuzzi tub!?! I thought that room had one. That's what I thought I booked anyways! Does anyone have any insight on this?
The leisure king rooms do not have a jacuzzi tub. Our king feature rooms have the jacuzzi tubs.
1 vote
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Which rooms have the jacuzzi tubs? I was trying to book one for a weekend but I don't see any that specify this, is it all king rooms or is it just the king suites???
I cannot be sure, but an email to reception should tell you what you need
0 votes
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How's the food?
Breakfast is fine
0 votes
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Is this within walking distance of Arrowhead Stadium?
No. 30 minutes away
0 votes
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Previous
"Avoid having to deal with the front desk agent Kim she is very rude!"
"Maybe try to get a room not facing the highway so that you wouldn't hear the traffic"
"There are very few rooms on the ground floor, so book early or request one if you don't want to use the elevator or stairs."
"Book a room away from elevator and ice machine, closer to stairwell."
"Join IHG Rewards Club"
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PRICE RANGE
US$ 90 - US$ 143 (Based on Average Rates for a Standard Room)
LOCATION
United StatesMissouriKansas City
NUMBER OF ROOMS
109
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