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Comfort Inn & Suites Downtown

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Comfort Inn & Suites Downtown
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271 Reviews from our TripAdvisor Community

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Showing 265: English reviews
Detroit, Michigan
Reviewed 2 weeks ago

Overpriced for the hotel. I did not receive a written bill that indicated a $100 charge for incidentals. The price for the location was advertised at $95. I was charged $118. I asked for and did not receive any discount rates (AARP,AAA, nor Government ). The breakfast staff was friendly and helpful. I need a copy of my final bill...

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Helpful?
Thank 992brendae
Ashish P, General Manager at Comfort Inn & Suites Downtown, responded to this review

Thank for taking the time to respond. I have looked up your reservation and see that you booked through a 3rd party. Since you paid them, not us directly, you will have to contact your booking channel to request a receipt. I hope you will stay with us again in the future. Thanks!

Reviewed 16 December 2016 via mobile

Everyone at this hotel is friendly, making you feel right at home. Sharon is absolutely a doll! She is the sweetest, most kind and caring person I have ever met at a hotel! Would definitely come back to this hotel because of her. All around clean and comfortable hotel.

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Helpful?
Thank Nikki S
Springfield, Missouri
Reviewed 7 December 2016

This isn't the fanciest hotel you will ever see, or even in the top 10. But, my room was clean, the bed was comfortable, and the coffee was great! You can tell it's an older hotel, from the lackluster carpet, to the fraying staircases. But, they've made several updates, like nice new TV's. The best part of my stay was...

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Helpful?
Thank ChaunceyGardener1979
New York City, New York
Reviewed 7 December 2016 via mobile

Typical Comfort Inn, clean and comfortable. What sets this one apart is the friendly, professional and helpful staff. They took our bags since it was too early to check-in so we could go to the Truman Library and helped us decide which of 3 restaurants we should eat at ( great choice). It is also a short walk (for us...

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Helpful?
Thank JohnronNyc
Merna, Nebraska
Reviewed 23 November 2016 via mobile

We stayed for three nights and actually ended up leaving early before the last night because it was so unpleasant. There is a smell to the hallways like something is dead and the rooms are soo musky and unpleasant. The room was not clean. There were spider webs and left over food crumbs everywhere. The staff during the night was...

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Helpful?
Thank cassey91
Grand Rapids, Michigan
Reviewed 17 November 2016

We stay at Comfort Inns because the beds are reliably comfortable. This was a typical location right off I90. Receptionist was adequate, room was clean with all the usual amenities. Free parking and breakfast (which my wife uses to get coffee and maybe something else). All very typical.

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Helpful?
Thank RickMIusa
Madison, WI
Reviewed 4 November 2016

We were looking for a place to stop on a road trip from WI to CA and wanted someplace near the Interstate. I found this property on TripAdvisor and it met our needs. While the neighborhood wasn't picturesque being located downtown, we found a good place to eat (Strouds) off the highway on out way into the city. We slept...

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Helpful?
Thank WIJourney
Sao Paulo, SP
Reviewed 24 October 2016

Very rude staff. Details below. Noisy, next to the highway and without adequate insulation. Poor breakfast. At check in, I asked to change the reservation from 4 to 3 nights. The boy rudely said that the price would not change because I got a promotion, which was not true (the rate was adjusted after I spoke with the agency that...

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Helpful?
Thank GustavoSette
Tulsa, Oklahoma
Reviewed 22 October 2016

I stayed in this hotel for 1 night. I paid for the room through Expedia. I was charged $117 by Expedia. Then the next day my card was charged 2 more times by the hotel. Once for $210 and again for $130. I called and requested to speak to a manager but was given the runaround and never got through....

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Helpful?
Thank Rob R
Reviewed 12 October 2016 via mobile

This hotel is not within walking distance of downtown and the neighborhood is sketchy. It was clean and staff was friendly but even with a 10% discount it was still pricey and we later learned we could have stayed downtown for price we paid, which would have been more convenient for us since that is where we were visiting. Also...

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Helpful?
Thank djking90

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Breakfast Available
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Nestled in the heart of downtown Kansas City, Missouri, the Comfort Inn & Suites is a three diamond rated property located one half mile from the Sprint Center, Power & Light District, Convention Center, Kauffman Performing Arts, Midland Theater and the City River Market. Our spacious guestrooms come equipped with a micro-fridge, in-room coffee, iron, ironing board, hairdryer, in-room safes and voicemail. We provide a complimentary Full Hot Breakfast each morning, Free Parking, Free Local Calls, Free USA Today Newspapers and Free Wi-Fi. The Comfort Inn & Suites has 2 fitness centers, business center, guest laundry, in-door pool and meeting facilities.Our highly professional, multi-lingual staff prides themselves in making your stay with us a memorable experience. We hope to see you soon! ... more   less 

Additional Information about Comfort Inn & Suites Downtown

Address: 770 Admiral Boulevard, Kansas City, MO 64106
Region: United States > Missouri > Kansas City
Price Range: ₹ 6,074 - ₹ 13,308 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites Downtown 2.5*
Number of rooms: 110
Reservation Options:
TripAdvisor is proud to partner with Choice Hotels, Booking.com, Hotels.com, Orbitz, Travelocity, TripOnline SA and Priceline so you can book your Comfort Inn & Suites Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Inn And Suites Downtown
Comfort Inn & Suites Downtown Hotel Kansas City
Comfort Inn Kansas City
Comfort Inn Downtown
Kansas City Comfort Inn
Hotel Style:
#7 Green Hotel in Kansas City
#41 Business Hotel in Kansas City
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn & Suites Downtown staff and other travellers.
7 questions
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St. Peters, Missouri
over a year ago
5 days ago
Topeka, Kansas
1 month ago
7 months ago

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Questions? Get answers from Comfort Inn & Suites Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“End of the hall was quiet and immediate stair access to the parking area.”
 of 5 bubbles DanW114, 8 Oct 2016 | Read review
“ask for a room facing the front because the back side faces the busy interstate.”
 of 5 bubbles 6ColleenC6, 21 Sep 2016 | Read review
“If you need to do serious work on the internet, STAY SOMEWHERE ELSE!”
 of 5 bubbles 891larryu, 25 Aug 2016 | Read review
“Request third floor”
 of 5 bubbles janeflash, 31 Jul 2016 | Read review
“We were on the top floor and it was very quiet.”
 of 5 bubbles Debroia5233, 27 Jul 2016 | Read review
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