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Ameristar Casino Hotel Kansas City

Traveller (92)
Room & Suite (106)
Dining (73)
Overview
3200 Ameristar Dr, Kansas City, MO 64161-9223 See on map
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star accommodation
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Rooms
27 Jan28 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (380)
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1 - 5 of 379 reviews
Reviewed 4 days ago

I hadn't been to Ameristar in over a year, and I remember it in its heyday. The casino was clean, but there were large parts of it "shut-down," especially upstairs. I had to change out my card at the rewards booth, and the employee was...More

Date of stay: January 2019
Thank travelsamc
Reviewed 2 weeks ago via mobile

I am not certain why a lot of travelers gave this hotel 1 star. I found the hotels overall amenities pretty good. I will admit that the room furniture is a bit dated and worn but the room I had was clean. The pillows for...More

Date of stay: December 2018
Thank sdb123us
Response from Chris J, Guest Relations Manager at Ameristar Casino Hotel Kansas CityResponded 2 weeks ago

Thank you for taking the time to write a detailed review. We appreciate your feedback and will share it with hotel leadership. We are happy to see you enjoyed your stay overall. We hope we can earn your five-star review on your next visit.

Reviewed 4 weeks ago via mobile

Went there because I had a free buffet to use. All of the kiosks were supposedly down for the whole day. The kiosks message said go to the counter. They were very rude, and basically said too bad. If you want a pleasant experience, go...More

Date of stay: December 2018
Thank Atwater27
Response from Chris J, Guest Relations Manager at Ameristar Casino Hotel Kansas CityResponded 3 weeks ago

Thank you for taking the time to share your feedback. Unfortunately, we had been experiencing an issue with our internet due to an off-property incident. It has since been resolved and our kiosks are back up and running! We strive to provide our guests with...More

Reviewed 24 November 2018

The casino was just ok. The room was worse than a cheap motel6. No hot water, filthy bathroom and dated. It was just bad dirty. Truck stop bathrooms are cleaner. The TV didn't work right and the bed was like sleeping on a sack of...More

Date of stay: November 2018
Thank MrRuss1958
Response from Chris J, Guest Relations Manager at Ameristar Casino Hotel Kansas CityResponded 27 November 2018

We are disappointed to see your stay with us was less than perfect. We strive to make each of our guests comfortable and are disappointed we did not deliver on this. We would like to share your feedback and contact information with hotel leadership to...More

Reviewed 18 November 2018 via mobile

The casino itself is nice- I especially liked the cloud ceiling, very realistic. The machines sucked- I didn’t win a dime. The drinks are way overpriced. The nonsmoking area was just as smoky as the rest of the casino.More

Date of stay: November 2018
Thank CBeas79
Response from Chris J, Guest Relations Manager at Ameristar Casino Hotel Kansas CityResponded 20 November 2018

Thank you for taking the time to leave us a review. We apologize that your overall experience at our property was not satisfactory. We appreciate your feedback and will share your comments with our team. We hope you’ll give us another chance to demonstrate our...More

View more reviews
About
Description
The Ameristar Casino Hotel Kansas City is a luxury hotel with 184 guestrooms. With 3,000 slot and video poker machines and 60 table games, this Kansas City casino is one of the biggest in the country. After More exciting gaming action you may choose from nine appetizing dining options at this Kansas City hotel. The restaurants in Kansas City at Ameristar range from a sports-infused brew-pub to fine dining in an Old West inspired atmosphere. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Room Service
Bar/Lounge
Air Conditioning
Banquet Room
Business Centre with Internet Access
Casino and Gambling
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Self-Serve Laundry
Wheelchair Access
Pool
Beachfront
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Style
Luxury
,
Business
Room types
Suites, Non-Smoking Rooms
Hotel class
Hotel Style
Luxury
,
Business
Room types
Suites, Non-Smoking Rooms
Number of rooms
184
Price range
US$ 114 - US$ 265 (Based on Average Rates for a Standard Room)
Also Known As
Ameristar Hotel Kansas City
,
Ameristar Casino Kansas City Mo
,
Ameristar Kansas City
Location
United States > Missouri > Kansas City
Hotel class
Hotel Style
Luxury
,
Business
Room types
Suites, Non-Smoking Rooms
Number of rooms
184
Price range
US$ 114 - US$ 265 (Based on Average Rates for a Standard Room)
Also Known As
Ameristar Hotel Kansas City
,
Ameristar Casino Kansas City Mo
,
Ameristar Kansas City
Location
United States > Missouri > Kansas City
Photos
Traveller (92)
Room & Suite (106)
Dining (73)
Amenities (14)
Business Centre & Event Rooms (3)
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Questions & Answers
Ask a question
Winni50
7 January 2019|
AnswerShow all 4 answers
Response from freddiemer | Reviewed this property |
Yes, there is no smoking area up stairs also.
0
Votes
sandykinder
1 April 2018|
Answer
Response from Current5 | Reviewed this property |
I don't know.
0
Votes
mcfoulk
22 November 2017|
Answer
Response from LGReviews4 | Reviewed this property |
No, they do not allow pets.
0
Votes
Room Tips
"check your room before 2 to see if cleaned, if not good luck"
freddiemer
5 Nov 2018
Read review
"Stay at another location if you want a clean room."
H283ETrobertm
13 Sep 2018
Read review
"Halls are short so all rooms are not to far from ekevatir"
Z5588CYchristinec
29 Aug 2018
Read review
"Fifth floor"
ZeebruggeExplorer
28 May 2018
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