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The Ameristar Casino Hotel Kansas City is a luxury hotel with 184 guestrooms. With 3,000 slot and video poker machines and 60 table games, this Kansas City casino is one of the biggest in the country. After exciting gaming action you may choose from nine appetizing dining options at...
This was an average hotel stay for us. We travel a lot and have lots to compare to and this was simply an average stay. The service and rooms of the hotel were good, however some of the hallways outside of the rooms had a...More
Thank P S
Response from Ameristar K, Guest Relations Manager at Ameristar Casino Hotel Kansas CityResponded yesterday
Thank you for taking the time to write a detailed review. We're glad you enjoyed the many options our property offers to our guests and our friendly guest service. We appreciate the feedback on the hotel hallways and potholes in the parking lot and will...More
Stayed here many times before but this last time was definitely not good. Walked into our room and there was a large black bug in the bathroom. My husband killed it, put it down the drain. Then we went to dinner buffet. This was definitely...More
Response from Ameristar K, Guest Relations Manager at Ameristar Casino Hotel Kansas CityResponded 6 days ago
Thank you for your review. We are concerned to see your experience did not rise up to our high standards of guest service, and we would like the opportunity to learn more about your visit. If you could please send us a copy of this...More
We are on vacation from Alaska and this is our second visit to the Ameristar hotel, our first was 3 years ago. When we entered KidsQuest we were told that since we had been here before (again 3 years ago, and never notified we would...More
Thank Heather T
Response from Ameristar K, Guest Relations Manager at Ameristar Casino Hotel Kansas CityResponded 1 week ago
Hi Heather - Thank you for taking the time to provide a detailed review. We pride ourselves on providing five-star experiences and guest service, so we are troubled to see that we did not achieve this during your visit. We value your feedback and would...More
Just got back form a three night stay. Originally from this area but working out of area temporarily so needed a room as my KC place is being rented out for while. This was my go to place when back at home. Property used to...More
Response from Ameristar K, Guest Relations Manager at Ameristar Casino Hotel Kansas CityResponded 2 weeks ago
Hi - Thanks for taking the time to write such a detailed review. We appreciate your feedback on our hotel rooms and will forward it to hotel leadership. We're so glad you enjoy your time with us on the casino floor and hope to see...More
The hotel was wonderful, it has 7 restaurants, a casino, and a movie theater. A lot of the restaurants were closed when we were there, but we enjoyed some, the casino, and the movies. I went to the sports pub for a beer and we...More
2 Thank ZeebruggeExplorer
Response from Ameristar K, Guest Relations Manager at Ameristar Casino Hotel Kansas CityResponded 30 May 2018
We're so glad you enjoyed our slots, the movie theater and Amerisports. We hope you'll stop by soon to check out our other restaurants. Thanks for taking the time to leave a five-star review!