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Fairfield Inn Kansas City Downtown/Union Hill

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Fairfield Inn Kansas City Downtown\/Union Hill
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286 Reviews from our TripAdvisor Community

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Showing 281: English reviews
Reviewed 1 week ago NEW

I have been in the chain hotels before and I had a very good opinion but in this case they drop the ball. The room I got was noise as the bath air extractor was fix making noise day and night beside that the room was on the street side and all the traffic noise was audible. The bottom point...

Thank Marsano
Dan G, General Manager at Fairfield Inn Kansas City Downtown/Union Hill, responded to this review

Thank you for taking the time to give us some feedback. I am sorry your stay was not up to our standards. I am using your comments at our staff meeting to make sure the staff understand these issues so this will not happen again to another guest. We value your feedback and it helps us with continued training for...

Des Moines, Iowa
Reviewed 3 weeks ago via mobile

My husband and I took a weekend getaway the 1st weekend in December. We choose the Fairfield because we had stayed there in February 2016. In February the hotel was being remodeled. It was all done, fresh and new in December. We love the price point, the location between Crown Center and the Plaza and easy parking. The front desk...

Thank tcalmj
Dan G, General Manager at Fairfield Inn Kansas City Downtown/Union Hill, responded to this review

We are so happy you stayed with us again, right after our renovation was complete! Renovations are always a lot of work, but hearing comments like yours just makes it all worth it. I will pass along your great comments regarding the staff and the service they offered! We hope to see you again on your trips to Kansas City!

Oklahoma City, Oklahoma
Reviewed 4 weeks ago

We booked a Queen non-smoking room here for two nights. The location, between downtown and the Plaza was good, and first amenity we appreciated was a free shuttle that takes guests in a two-mile radius of the hotel. This covers lots of the local attractions including the Plaza. The hotel appears to have been updated recently with new carpet and...

Thank Paola010
Dan G, General Manager at Fairfield Inn Kansas City Downtown/Union Hill, responded to this review

Thank you for taking the time to give us some great feedback! We are so happy you enjoyed your stay with us. Yes, our Hotel just finished a major renovation in December so I am glad to hear you really enjoyed our new decor. I will also pass along your nice comments regarding the service your received. We hope to...

Reviewed 5 weeks ago

I was a littler nervous about staying at a property I had never seen before, even with all the times I have been to the area. This hotel is very close to the Plaza & the Power & Light District, so it's a great location. The staff was incredible. Very helpful & friendly. The entire property has gone through a...

Thank skeeter716
Dan G, General Manager at Fairfield Inn Kansas City Downtown/Union Hill, responded to this review

Thank you for taking the time to give us some feedback. Our renovation was just completed in December and I am glad to see you really liked it! We worked hard on the design and entire renovation package and hearing great feedback makes it all worth it! Our Hotel is ideally located within great attractions around Kansas City! We hope...

St. Joseph Missouri
Reviewed 21 December 2016

This hotel was perfect for our home base for my son's wedding! The weather turned out frightful but we were still able to get around. We went to Jacobs Well in Westport for rehearsal and Jack Stack at the Freight House for the Rehearsal Dinner. The next day it was back to Jacobs Well and then The Guild for the...

Thank Shelly65
Aarau, Switzerland
Reviewed 11 December 2016

Most of all this hotel has very nice and helpful employees. The room was very clean and they have free wifi of good quality. There is nothing to complain about this hotel. There is some noise issues, if your room is on the wrong side of the building. Location is great. The World War I memorial is in walking distance.

Thank Ruedinho
Omaha, Nebraska
Reviewed 4 December 2016 via mobile

Stayed on a busy Saturday night in KC. It was a great price for a great location. We appreciated it. Good night of sleep. The hotel was recently remodeled and they did a great job on it. Front desk staff was very friendly and kind.

Thank Lanamamaomaha
Campbell, California, United States
Reviewed 1 December 2016

The people at the Fairfield Inn were very helpful. Especially the shuttle driver who told us about the area we were driving through and made excellent suggestions for things to do while we were there.

Thank Greg B
Washington, DC
Reviewed 20 November 2016

Location is good - not quite next door to Union Station, but walkable. Staff are very friendly. It looks like the in-progress renovations are mostly done (at least on the third floor) - the rooms appear mostly up-to-date (although the popcorn ceilings must be a leftover from another era). HOWEVER … I couldn’t help but notice at breakfast that many...

Thank jsilvers
Loudean M, General Manager at Fairfield Inn Kansas City Downtown/Union Hill, responded to this review

Thank you for taking the time to leave a review of my hotel. I sincerely apologize for the oversight on the part of my breakfast staff. I have spoken with the department manager to ensure the proper rotation standards and food safety standards are upheld. Food safety is something we take very seriously and will have corrected immediately. Thank you...

Reviewed 16 November 2016 via mobile

Hotels should ALWAYS inform guests of "excuse our mess" remodeling projects going on in their hotels. I spent 8 nights in this hotel with major remodeling right outside my door. EVERYDAY. I would never have stayed at this hotel had I been informed. No guest should have been put in this situation. NO compensation was made to my hotel bill...

Thank DRM502
Loudean M, General Manager at Fairfield Inn Kansas City Downtown/Union Hill, responded to this review

As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for issues you experienced while you were staying with us. I can only speak for myself in saying that I always welcome feedback and an opportunity to make things right....

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Restaurant
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Shuttle Bus Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Fairfield Inn Kansas City Downtown/Union Hill

Address: 3001 Main St, Kansas City, MO 64108-3323
Region: United States > Missouri > Kansas City
Price Range: ₹ 8,468 - ₹ 13,576 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn Kansas City Downtown/Union Hill 2.5*
Number of rooms: 116
Reservation Options:
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Also Known As:
Fairfield Inn Kansas City Downtown / Union Hill Hotel Kansas City
Fairfield Kansas City
Kansas City Fairfield Inn
Hotel Style:
#21 Family Hotel in Kansas City
#39 Business Hotel in Kansas City
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn Kansas City Downtown/Union Hill staff and other travellers.
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over a year ago
5 months ago
Storm Lake
6 months ago

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Questions? Get answers from Fairfield Inn Kansas City Downtown/Union Hill staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room away from the air conditioner units”
 of 5 bubbles Paola010, 23 Jan 2017 | Read review
“just hope you get one”
 of 5 bubbles Felicia-Okla, 10 Apr 2016 | Read review
“Rear of Hotel”
 of 5 bubbles WilliamZ846, 19 Mar 2016 | Read review
“IT seems to be all good.”
 of 5 bubbles Joegilliam, 29 Jan 2016 | Read review
“My room was on the 3rd floor. A business associate indicated his room faced the main street and it was a little noisy.”
 of 5 bubbles Leslie-JoeA, 30 Sep 2015 | Read review
5 of 5