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Crowne Plaza Hotel Kansas City Downtown

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Traveller (123)
Room & Suite (71)
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Overview
  • Excellent41%
  • Very good29%
  • Average15%
  • Poor9%
  • Terrible6%
Travellers talk about
“front desk”(186 reviews)
“sprint center”(59 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
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Rooms
9 Jun10 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (884)
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All reviewspower and light districtfront desksprint centerthe executive loungemusic halldance competitionking suitevalet parkingtwo blocksgreat customer serviceupon checkbusiness tripan older hotelshuttle serviceroxannegarageconference
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241 - 245 of 876 reviews
Reviewed 12 October 2016 via mobile

Location and friendly staff saved me from giving this hotel 1 star. The carpet and walls in the hallway were worn and stained. Room fairly decent except for tiny bathroom. The tub barely drained. Plumbing made odd noises. Walls are thin. Air/heating system in our...More

Thank digger
Management response:Responded 13 October 2016

Dear digger, Thank you for choosing the Crowne Plaza Kansas City Downtown Hotel for your recent stay. We appreciate you taking the time to provide us with your feedback. We will be sharing your comments with our team. We are happy to hear that our...More

Reviewed 11 October 2016 via mobile

Very nice! Friendly helpful staff! Lots of restaurants within walking distance. Shuttle available within 4 mile radius if you don't want to walk. Rooms were clean but needed a few more toiletries but called and some were brought up. Pool and gym on 3rd floor...More

Thank pps741
Management response:Responded 13 October 2016

Dear pps741, Thank you for choosing the Crowne Plaza Hotel Kansas City Downtown. We appreciate you taking the time to provide us with your comments. We are happy to hear our staff and location were able to meet your expectations. We are glad to hear...More

Reviewed 6 October 2016

Visited this hotel for the 2nd time and had a very nice reception from Crystal. While I had previously stayed at the Crowne Plaza, why first trip was very short and I didn't have a chance to get to know the hotel and its staff....More

Thank Danny G
Management response:Responded 7 October 2016

Dear Danny G, Thank you for choosing the Crowne Plaza Hotel Kansas City Downtown for your recent stay. We appreciate you taking the time to provide us with your feedback. We are happy to hear that our staff was able to meet your expectations and...More

A TripAdvisor Member
244
Reviewed 3 October 2016 via mobile

What makes this hotel a good place to stay at is the location. It's walking distance from many venues such as the sprint center, the midland, and KC Live!/power and light district. If we're going to a concert at a surrounding venue, we try to...More

Thank A TripAdvisor Member
Management response:Responded 4 October 2016

Dear TripAdvisor member, Thank you for choosing the Crowne Plaza Hotel Kansas City Downtown for your recent stay. We appreciate you taking the time to provide us with your comments. We apologize that our property did not meet your expectations, but are happy to hear...More

Reviewed 29 September 2016

Great if you are there for the convention center. There is a lot of construction going on there right now so check out the Marriott that is close by. Do not eat at the restaurant. Truly some of the worst food I have ever had.More

Thank SecretTM
Management response:Responded 30 September 2016

Dear SecretTM, Thank you for choosing the Crowne Plaza Hotel Kansas City Downtown for your recent stay. We appreciate you taking the time to provide us with your comments. We are happy to hear our location worked out well for you despite the construction going...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$ 148 - US$ 297 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#27 Business Hotel in Kansas City
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$ 148 - US$ 297 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#27 Business Hotel in Kansas City
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (123)
Room & Suite (71)
Dining (6)
Pool & Beach (3)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
Amanda D
22 March 2018|
Answer
Response from Abbey B | Property representative |
We typically open the pool around Memorial Day, weather permitting.
0
Votes
Cori L
27 January 2018|
AnswerShow all 4 answers
Response from Abbey B | Property representative |
Hello Cori, all of our suites have single bathrooms. Although, we do have suites that have a second sink by the mini fridge/bar area, or by the closet with another mirror as well.
0
Votes
Room Tips
"Awesome view, accessibility, great restaurant, Starbucks in the lobby, shuttle service"
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"Try to get a room higher up and away form the two sets of elevators"
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"I loved the 10th floor. Good views and Quiet"
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"Spacious suite with a homey feeling."
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