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Crowne Plaza Hotel Kansas City Downtown

816 reviews
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Traveller (115)
Room & Suite (48)
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Overview
  • Excellent39%
  • Very good30%
  • Average16%
  • Poor9%
  • Terrible6%
Travellers talk about
“front desk”(172 reviews)
“sprint center”(58 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.5 Star Hotel
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Rooms
29 Jan30 Jan
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1 room, 2 adults, 0 children
Standard Room
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Reviews (816)Write a Review
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There are newer reviews for Crowne Plaza Hotel Kansas City Downtown
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Traveller rating
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300
246
131
78
53
Show reviews that mention
All reviewspower and light districtfront desksprint centerthe executive loungemusic hallking suitevalet parkinghotel staffgreat customer serviceupon checkan older hotelshuttle serviceroxannegarageconferenceplazaconcert
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201 - 205 of 808 reviews
Reviewed 27 August 2016

Location is great. Power and Light district is within walking distance. Hotel staff seems to be very friendly and helpful. Room is what I expected, nothing fancy but overall nice. The bathroom however is very small. It is a fight just to walk in a...More

Thank Greg G
Reviewed 26 August 2016 via mobile

The hotel was beautiful and clean and everyone was sooo kind and accomodating. Crystal (I hope I spelled that right) checked us in at the font desk and she was so energetic, enthusiastic, polite and quite hilarious. She gave us the BEST welcome and started...More

Thank Hbac49
Reviewed 25 August 2016 via mobile

I arrived late and the desk staff were extremely helpful and friendly. The room was clean and tidy and well appointed. I would certainly recommend this hotel to any business travellers plus with its location it makes it easy to explore the city extremely easilyMore

Thank andrewwc1961
Response from Ashley B, Guest Relations Manager at Crowne Plaza Hotel Kansas City DowntownResponded 26 August 2016

Dear andrewwc1961, Thank you for choosing the Crowne Plaza Hotel Kansas City Downtown. We appreciate your feedback and we will share your comments with our team. We are pleased to hear our hotel was able to meet your expectations and provide you with an enjoyable...More

Reviewed 24 August 2016

We stayed here for the weekend of Kansas City Comic Con, which was only a block away at Bartle Hall. Even though we already live here in KC, it was so much nicer than trying to fight the traffic every morning and driving home every...More

Thank jamckeit
Response from Ashley B, Guest Relations Manager at Crowne Plaza Hotel Kansas City DowntownResponded 26 August 2016

Dear jamckeit, Thank you for choosing the Crowne Plaza Hotel Kansas City Downtown. We appreciate your feedback and we will be sharing your comments with our team. We are thrilled to hear our hotel and staff exceeded your expectations. We are happy to hear that...More

Reviewed 23 August 2016 via mobile

Spent two nights at the Crowne Plaza Hotel last weekend to attend a destination wedding. We had a remarkable experience with the hotel staff, especially noting Crystal, who works at the front desk. She couldn't have been more pleasant as well as helpful in suggesting...More

Thank Gay P
Response from Ashley B, Guest Relations Manager at Crowne Plaza Hotel Kansas City DowntownResponded 25 August 2016

Dear Gay P, Thank you for choosing the Crowne Plaza Kansas City Downtown hotel for your recent stay. We appreciate your feedback and we will share this with our team. We are happy to hear our staff was able to provide you with excellent service...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$ 188 - US$ 301 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#27 Business Hotel in Kansas City
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$ 188 - US$ 301 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#27 Business Hotel in Kansas City
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (115)
Room & Suite (48)
Dining (5)
Pool & Beach (3)
Hotel & Grounds (100)
Bathroom (7)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
reno258
9 October 2017|
AnswerShow all 2 answers
Response from Abbey B | Property representative |
Hello reno258, All guest rooms at Crowne Plaza Kansas City Downtown have mini fridges. Sincerely, Abbey B.
0
Votes
Charvee N
15 January 2017|
AnswerShow all 8 answers
Response from NewJazzhead | Reviewed this property |
No! Explore other options. The Marriott is nearby, nicer hotel.
1
Vote
Randy O
20 November 2016|
AnswerShow all 5 answers
Response from Carissa G | Property representative |
Hello Randy O, The Sprint Center is about 5 blocks behind the hotel and weather permitting, is a very nice walk. We do also offer complimentary shuttle service to the Sprint Center from the hotel. Let me know if I can... More
0
Votes
Room Tips
"Don't bother with city view, the rooms are old and need updating."
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"Ask for a room on a higher floor to experience the view."
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"Don't assume the reservation staff read your requests, ask at the front desk."
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"14th floor even numbers"
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