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Holiday Inn Express North Kansas City

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Holiday Inn Express North Kansas City
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82 Reviews from our TripAdvisor Community

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Showing 82: English reviews
Valparaiso, Indiana
Reviewed 1 week ago

Best staff I've run across this year. From the desk people to house keeping and of course Donna in the restaurant area. She made sure the the guests were will taken care of and had every thing they needed. Would definitely there again

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Helpful?
1Thank crwcox
Brianna J, General Manager at Holiday Inn Express North Kansas City, responded to this review

Dear crwcox, Thank you for giving your time to leave such a wonderful review. I truly appreciate your perspective as our guest. My team will be extremely pleased to know that they impacted your stay with us in such a positive and memorable way. I do hope that future plans might bring you our way again in the future! Brianna...

Reviewed 3 weeks ago via mobile

I am currently in the middle of my stay. What I can say that is good about the hotel is breakfast and the attendant. The room was not the cleanest. I pu5 the please change bed linens but they did not get changed.. I dropped my deodorant stick and it crumbled on the floor...it still there two days later.

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Helpful?
Thank Corey M
Brianna J, Manager at Holiday Inn Express North Kansas City, responded to this review

Dear Corey M, I wound like to offer you my sincerest apologies that you experienced less than satisfactory housekeeping service during your stay. I will be sure to share the inconvenience caused to you with my staff so they can understand how such overlooked daily tasks can deeply affect not only our guests day but their entire stay. I will...

Indianapolis, Indiana
Reviewed 3 weeks ago via mobile

If you want a sleepless night, this is the hotel for you. The rooms are unbelievably noisy, with thin walls to hear nearby hallway conversations and doors that slam loudly when they close. The refrigerator in my room made an intermittent loud humming noise throughout the night, and I heard every thumping footstep of the guests in the room above...

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Helpful?
Thank Rams1994
Brianna J, Manager at Holiday Inn Express North Kansas City, responded to this review

Dear Rams1994, I would like to thank you for taking the time to leave us your thoughts on your stay with us. I do apologize that you found some aspects of our property to be unsatisfactory in comparison to your expectations. Please know that within a matter of weeks our property will begin renovations to bring our guests improved amenity...

Wilmington, North Carolina
Reviewed 31 October 2016 via mobile

I have nothing but GREAT reviews for this hotel! To start with, beds and rooms were super clean and spacious. Breakfast service by Donna was AWESOME!! Donna Really made my morning! Her breakfast service was TOP RATE, super clean, and he was so professional and positive! I have never seen such a first rate breakfast service in ANY other hotel...

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Helpful?
Thank kaypee101
Brianna J, Manager at Holiday Inn Express North Kansas City, responded to this review

Dear kaypee101, Thank you very much for taking your time to leave us such a fantastic review and for sharing all of your thoughts about your stay experience with us. Donna is truly an asset and we are so lucky to have her here with us each day creating a great experience with our guests. We love what we do...

Michigan
Reviewed 15 October 2016

From the moment we arrived Thursday through our late check-out Sunday, all of the staff were helpful, warm and welcoming. Even our request for a delayed room service due to someone napping, was accommodated easily. And, what can one say about Donna, the amazing breakfast attendant? With two weddings using the hotel that weekend, we kept her hopping but she...

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Helpful?
Thank WhereToNextMichigan
Brianna J, Manager at Holiday Inn Express North Kansas City, responded to this review

Dear WhereToNextMichigan, Thank you for leaving us such a great review and for sharing your thoughts on your stay with us! I am happy to hear that all of the needs of your group function were met and that everyone enjoyed their stay with us. I hope we will see you again in the future for another great stay! Thanks...

Columbia, Missouri
Reviewed 13 October 2016

The hotel was most convenient to the wedding venue, clean and comfortable. Bathrooms are small, but manageable. The breakfast was always very well kept by a truly sweet woman who managed to be helpful, kind and pleasant while refilling everything and did a great job, all the time with a smile!!

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Helpful?
Thank kpace2016
Brianna J, Manager at Holiday Inn Express North Kansas City, responded to this review

Dear kpace2016, Thanks you for sharing your experience with us and for leaving us a wonderful review. Your thoughts are truly appreciated and will be shared with the staff. We are happy to hear that everyone enjoyed their time together for your family event!

Minneapolis, Minnesota
Reviewed 12 October 2016

Odd hotel. Was obviously another brand in an earlier life. Hallways are really dark and narrow, and the rooms, with their crappy fluorescent bulbs in all the fixtures are dark, too. The light in the TINY bath/wc combo was burning out and flickered the whole time we were there, even after my request to have it checked. Was told there...

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Helpful?
Thank jillextra519
IHGService, Guest Relations Manager at Holiday Inn Express North Kansas City, responded to this review

Dear jillextra519, Thank you for your recent stay with us and reviewing our property. We are pleased you liked the breakfast selections we offer and the friendliness of our staff. On the other hand, we are very sorry that the condition of our hallways and your bathroom did not live up to your expectations. Your feedback is very important to...

Ponca City, Oklahoma
Reviewed 3 October 2016 via mobile

I had chosen this hotel because of its convenient location in relation to other plans we had while in Kansas City. I had started planning for the trip nearly two months ahead of time and contacted this hotel to reserve a block of rooms. The first couple of times I called, the two girls I spoke with were friendly but...

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Helpful?
Thank I1460DMamys
Nicole S, Manager at Holiday Inn Express North Kansas City, responded to this review

Dear I1460DMamys, Thank you for taking the time to write a review, We apologize for the issues that you encountered while trying to book your block. We have recently went through some changes at our property and we are working hard to better our service experience. I hope that we can welcome you back in the future and show you...

Pinckney, Michigan
Reviewed 29 September 2016 via mobile

I was on third floor, very nice room. Plenty of space and nice desk to work from. I don't like re-logging into wi-fi every day. Staff is very friendly. Breakfast was very good, plenty of options. Plenty of restaurants in the area. I would recommend a stay here.

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Helpful?
Thank DrSandyD
Nicole S, Manager at Holiday Inn Express North Kansas City, responded to this review

Dear DrSandyD, Thank you for writing a wonderful review we are pleased to hear that you enjoyed your room set up and Breakfast. We are currently looking to upgrade our internet options and hopeful that will take away the log in issue. We look forward to welcoming you back with a warm smile on your next visit to Kansas City....

Reviewed 15 August 2016

I am an actual employee of IHG I was charged for two rooms that I never booked and when I talked to the GM NICOLE, she was terrible. she kept telling me that here was no way a reservation could be made without my information... I KEPT trying to explain that I HAD NOT made the reservation and that when...

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Helpful?
Thank Jaxmom00
Nicole G, General Manager at Holiday Inn Express North Kansas City, responded to this review

Dear Jaxmom00, Thank you for taking the time to write a review we appreciate all feed back. Sincerely, Nicole Sylvanus General Manager

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Pool
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Holiday Inn Express North Kansas City

Address: 1995 Macon St, Kansas City, MO 64116-3748
Region: United States > Missouri > Kansas City
Price Range: ₹ 8,257 - ₹ 10,152 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express North Kansas City 2.5*
Number of rooms: 75
Reservation Options:
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Also Known As:
Holiday Inn Express North Kansas City Hotel Kansas City
Quality Inn Kansas City
Kansas City Quality Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express North Kansas City staff and other travellers.
1 question
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over a year ago

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Questions? Get answers from Holiday Inn Express North Kansas City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“requested two Queen beds, not available at this location”
 of 5 bubbles kpace2016, 13 Oct 2016 | Read review
“if you are on the ground floor, check the room for a musty smell, if so, they can provide you with a dehumidifier.”
 of 5 bubbles michaelg760, 4 Sep 2015 | Read review
“Rooms probably all similar due to location of traffic. Quiet.”
 of 5 bubbles 50DaveS, 1 Sep 2015 | Read review
“Choose a room opposite side of the parking lot.”
 of 5 bubbles briancG3773GG, 16 Mar 2015 | Read review
“We stayed on the 3rd floor at the end of the hallway. This makes for a quiet room.”
 of 5 bubbles ToddB23, 18 Jan 2015 | Read review
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