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The Raphael Hotel, Autograph Collection

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Traveller (227)
Room & Suite (386)
Dining (41)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders GreenPartner
The Raphael Hotel is an elegant, charming boutique accommodation modeled on the finest small European hotels. Readers of Travel+Leisure voted The Raphael Hotel one of the 2015 T+L 500 World's Best Hotels. With a combination of a significant historic landmark, vintage hospitality, and individualized service, this Kansas City luxury hotel delivers a unique destination experience in the heart of Kansas City, Missouri's famed Country Club Plaza.The hotel's signature restaurant, Chaz on the Plaza, is noted for its intimate, romantic atmosphere and its distinct brand of modern, regional American cuisine. Menus offer a concise, yet diverse variety of appetizers, salads, soups, entrees and desserts. Signature items include fried green tomatoes, shrimp and grits, and a hand-cut, wet-aged prime beef Kansas City strip steak that advances Kansas City's beef reputation.
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Property amenities
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Public Wifi
Wheelchair Access
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Room features
Air Conditioning
Minibar
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
River View
Historic Hotel
HOTEL CLASS
Hotel links
Visit hotel website
Offers & Announcements:Unlock Member Rates!
Hotel deals
Hotel packages

Location

Full view
98Great for walkers
Grade: 98 out of 100
92Restaurantswithin 1 km
10Attractionswithin 1 km
1,035Reviews
707Photos
21Q+A
100Room tips
Traveller rating
  • 840
  • 142
  • 31
  • 11
  • 11
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Popular mentions
This was the first time at this property and it certainly did not disappoint. I stayed in one of their suites and it was an absolute treat. The room was extremely roomy and luxurious. I felt like a king! Everyone involved with the hotel was top notch from the doormen to the
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We had the opportunity to stay at this hotel while celebrating our wedding anniversary/Valentine’s Day. The good: The room was beautiful and romantically appointed. It was clean and the plaza view nice. We stayed on the top floor in room #912 which faces Seasons 52. The room
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Response from CraigS4022, General Manager at The Raphael Hotel, Autograph Collection
Responded 3 days ago
We appreciate you staying with us and sharing your experience. You are correct the hotel does charge for parking, we do use central reservations center to help customers with upcoming reservations. We do have a dedicated in-house reservation agent and I will make no excuse for your call here not being returned, as that is 100% unacceptable. On behalf of my entire team, I apologize for falling short of your expectations. I assure you this was never our goal and we look forward to using your feedback as a training tool for improving future guest interactions. Before your arrival or after your booking is over you are still our customer. Our Spirit to Serve should be present in everything we do. Please let me know if we can be of any further assistance to you. I would love the pleasure of speaking to you my direct office number is 816-802-2130. Thank you, Craig S.
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This hotel is located in an excellent location for easy access to shopping, museums, and great dining experiences. The staff is extremely service oriented and friendly. Nice restaurant and bar are connected to this property with great food and drink offerings. Very comfortable
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Review collected in partnership with this hotel
They tell you you will get a 200.00 credit its a lie don’t trust anything on the web site. The raphael will not stand behind it. They tell you its not there problems and they can be involved. I now have to sue the hotel. I wont stay there again
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Response from CraigS4022, General Manager at The Raphael Hotel, Autograph Collection
Responded 5 days ago
Mr. David, I apologize that your account did not qualify for the $200.00 statement credit offer that you expected. The Raphael Hotel holds no authority over the credit card offer you mentioned. You are welcome to call so we can speak directly at 816-802-2130 about this subject in greater detail. Thank you, Craig S.
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My wife and I have stayed at the Raphael 3 or 4 times for just a weekend getaway. We went back several times because our first time was truly exceptional and even memorable. I am honestly not sure if it is just me but the subsequent times seemed less than stellar. I am not at
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Response from CraigS4022, General Manager at The Raphael Hotel, Autograph Collection
Responded 5 days ago
Hello, I appreciate the feedback thank you. My wife is a public school educator, and she would tell you that she would try not to say to a child in her class they have mastered a subject for example fractions. To her saying that damages the remainder of the year and the child's ability to excel. I hear you saying we are not the best in town, and I thank you for that. Because just like that young child referenced above we have lots still to learn and we have not yet mastered our craft fully, and that keeps me excited to get up and do our best all over every day for you our guest. Thank you, Craig S.
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So for the delay; I opted for the points option (750) and ate out. But, the meals I have had in the restaurant have been excellent!
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Edie, Yes we have complimentary charging stations available in our parking facility. We also provide complimentary valet parking for our guests, please inform our valet if you require the charging service, or they are available for self service if you prefer. Thank you!
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Starlight theatre is pretty far from the hotel- I doubt they offer this
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They usually do.
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Check in checkout time
Dear scifispar, Thank you for your inquiry. Our check in time is four pm, and check out is twelve noon.
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"I stayed in a suite. The bedroom and bathroom are separated by the living area."
"You now have to pay for parking extra on sight so if you can go without a vehicle that will save you some money"
"Great rooms and I mean all of them!!"
"Plaza view rooms are better if you can get one, even after reserving one......"
"Ask for a room with a view, very pretty views."
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PRICE RANGE
US$ 209 - US$ 441 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the raphael hotel, autograph collection hotel kansas cityraphael hotel kansas cityraphael kansas city
LOCATION
United StatesMissouriKansas City
NUMBER OF ROOMS
126
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