We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

InterContinental Kansas City at the Plaza

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Compare best prices from top travel sites
and 3 more sites!
Professional photos
InterContinental Kansas City at the Plaza
View Map
{"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_photo_carousel_streamline","divClasses":"prw_rup prw_ibex_photo_carousel_streamline","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel_streamline__widget","dust":{}}}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

1,403 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for InterContinental Kansas City at the Plaza
See the most recent reviews
Showing 1,391: English reviews
Kansas City, Missouri
Reviewed 23 December 2015

Five ladies in our family went to High Tea at the Intercontinental this afternoon. The service and food were outstanding! We were offered many different teas and delicacies--all were delicious. Our window table enabled us to look out at the Plaza. What a treat! Our server Hisham was attentive and fun--a real asset to the Oak Room. We thoroughly enjoyed...

 Report
Helpful?
Thank Joanne494
Don_Breckenridge, General Manager at InterContinental Kansas City at the Plaza, responded to this review

Happy Holidays Joanne! We are so glad you were able to enjoy High Tea with us. I will pass along your kind words to our restaurant and kitchen teams, with a special thanks to Hisham for taking such good care of you ladies. We hope to see you again soon Sincerely, Don Breckenridge General Manager

Kansas City, Missouri
Reviewed 22 December 2015 via mobile

I was visiting the Intercontinental hotel in Kansas City with my family this young man helped me to the restroom. He was in the mist of handling a stack of chairs when I asked him where it was and he took the time to guide me to them rather than just pointing me to them. I asked him his name...

 Report
Helpful?
Thank jasminelyles
Don B, General Manager at InterContinental Kansas City at the Plaza, responded to this review

Dear jasminelyles, Thank you for letting us know Oscar assisted you while you were staying with us. We always prefer our staff to escort a guest rather than point them in a direction, and we'll be sure to let Oscar know you appreciated the service he provided you. Please stay with us again the next time you are in the...

Sammamish, Washington
Reviewed 22 December 2015

I heard a lot of great things about this hotel but had never stayed here. The hotel is older and in the room I was in, showing its age a little. I'm not sure of the cost of the place, since this was a company function but if it's too high, I'd look for something else in the Plaza area....

 Report
Helpful?
Thank Nate M
Don B, General Manager at InterContinental Kansas City at the Plaza, responded to this review

Dear Nate, Thank you for your feedback. We're very glad you enjoyed the view from your room and the hotel's incredible location in the heart of the Country Club Plaza. A renovation of all guestrooms is being planned for 2016. A model room showcasing the new look has been set-up in the hotel. It would be my pleasure to walk...

Reviewed 21 December 2015 via mobile

This High Tea experience is a must do whenever visiting The Country Club Plaza / Kansas City, but during the winter holidays it is a must. Personal service, terrific view and hotel-restaurant space, delicious food. Hannah and Matt both were great to us. We arrived early but Hannah was very accommodating to serve us wine and a charcuterie platter even...

 Report
Helpful?
Thank LuKCMO
Don B, General Manager at InterContinental Kansas City at the Plaza, responded to this review

Dear LuKCMO, Thank you for sharing your High Tea experience at the InterContinental Kansas City on Trip Advisor! Hannah and Matt will be very excited to learn how much you enjoyed everything. The High Tea is a timeless tradition and no time is more special than the holidays to enjoy this service. We appreciate you recommending the High Tea to...

Leawood, Kansas
Reviewed 20 December 2015

First, there are many positives: the public areas (especially the Oak Room lounge off of the lobby) and rooms are stylish & impressive and the service was friendly & efficient. Also at holiday time, it is impossible to find a better view of the Plaza lights than at the Intercontinental. Our room facing the Plaza had large sliding glass door...

 Report
Helpful?
1Thank LeawoodCouple
Don B, General Manager at InterContinental Kansas City at the Plaza, responded to this review

Dear Leawood Couple, We love it when "locals" stay with us. It happens a lot this time of year. Thank you! We're very glad you found the hotel to be impressive and enjoyed all aspects of your stay with us. Please know that a very large majority of the hotels in the Plaza, Downtown and Crown Center areas charge for...

West Des Moines, Iowa
Reviewed 20 December 2015 via mobile

Recently spent one night at this hotel, to be close to the Country Club shopping area nearby. From that perspective, the location is great. Staff is also great...very pleasant. But I was highly disappointed in the rest of the stay....particularly given the cost. The public areas are very grand, but worn and not terribly clean. There is a large beautiful...

 Report
Helpful?
1Thank Kristi44
Don B, General Manager at InterContinental Kansas City at the Plaza, responded to this review

Dear Kristi44, We're very glad you enjoyed the hotel's staff and incredible location in the heart of the Country Club Plaza! Please do accept my apologies for the shortcomings in your guestroom. What you describe certainly does not represent our four-diamond standards. It would be helpful if you would contact me at dbreckenridge@kansascityic.com. This will allow me to personally apologize...

Reviewed 20 December 2015

First things first - this is an older hotel, so if you are looking for a trendy place then this is not for you. What this place offers is history, class and a 'no problem' attitude. Check in - easy. Room - on the back of the hotel, but still great. Room service - prompt and good value. Oak room...

 Report
Helpful?
Thank Richard S
Don B, General Manager at InterContinental Kansas City at the Plaza, responded to this review

Dear Richard, Thank you for staying at the InterContinental Kansas City and for sharing your kind words on Trip Advisor! We appreciate the 5-star rating! Trendy comes and goes, but the time traditions of a very grand hotel, when coupled with appropriate updates, stands the test of time! We will pass your comments on to Natasha and Mo. It sounds...

Blanchard, Oklahoma
Reviewed 15 December 2015

I once was employed by a KC, MO company that had a suite in the Alameda Plaza Hotel which is now the Intercontinental Hotel. The Alameda had the most beautiful lobby with a winding staircase of any hotel I was ever in. Intercontinental is still great.

 Report
Helpful?
Thank dbl06
Don B, General Manager at InterContinental Kansas City at the Plaza, responded to this review

Dear db106, Thanks for staying with us and we're very glad you think the hotel is still great! Please stay with us again the next time you are in the area! Sincerely, Don Breckenridge General Manager

Overland Park, Kansas
Reviewed 15 December 2015

What a great view of the Plaza Lights from our very spacious balcony hotel room. We booked the Deluxe room for a premium price expecting a great view and that is what we got. The room was large and updated. I have stayed in nicer InterContinental hotels. The size of the room and view made up for the aging property.

 Report
Helpful?
Thank jocomitchells
Don B, General Manager at InterContinental Kansas City at the Plaza, responded to this review

Dear jocomitchells, Thank you for staying with us and for letting us know you enjoyed your large and updated room and the incredible view of the Country Club Plaza. We'll look forward to your next visit! Sincerely, Don Breckenridge General Manager

Kansas City, Missouri
Reviewed 15 December 2015 via mobile

Not sure if this a fair review as we didn't actually get the chance to stay overnight here. After checking in at 4 our room still wasn't ready at 6 even after we were told we had been moved to the "priority list". After two hours of waiting we cancelled our reservation and walked across the street to the Raphael....

 Report
Helpful?
Thank KCHubb
Don B, General Manager at InterContinental Kansas City at the Plaza, responded to this review

Dear KCHubb, I would appreciate the opportunity to communicate with you directly so I may personally apologize and gain back your trust. Sincerely, Don Breckenridge General Manager dbreckenridge@kansascityic.com.

294 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (253)
Viewed
View from Room (39)
Viewed
Room/Suite (55)
Viewed
Bathroom (17)
Viewed
Hotel & Grounds (34)
Viewed
Pool/Beach Area (6)
Viewed
Dining (8)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (93)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (41)
Viewed
Room/Suite (7)
Viewed
View from Room (1)
Viewed
Hotel & Grounds (16)
Viewed
Business Centre/Function Rooms (3)
Viewed
Pool/Beach Area (1)
Viewed
Other (13)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Kansas City hotels
0.1 km away
The Raphael Hotel, Autograph Collection
0.5 km away
Hotel Sorella Country Club Plaza
4.9 km away
The Westin Crown Center
The Westin Crown Center
#10 of 110 in Kansas City
2,065 reviews
Show Prices
Show Prices
Show Prices
0.6 km away
Hampton Inn & Suites Kansas City Country Club Plaza
0.5 km away
Sheraton Suites Country Club Plaza
5.2 km away
Sheraton Kansas City Hotel at Crown Center
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the InterContinental Kansas City at the Plaza, where you will find impeccable service and all the luxuries you have come to expect from an InterContinental Hotel. Our luxuriously appointed guest rooms and superb meeting facilities are all just steps away from the Country Club Plaza entertainment district. ... more   less 

Additional Information about InterContinental Kansas City at the Plaza

Address: 401 Ward Parkway, Kansas City, MO 64112
Region: United States > Missouri > Kansas City
Price Range: ₹ 12,755 - ₹ 18,143 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — InterContinental Kansas City at the Plaza 4*
Number of rooms: 366
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Priceline, Hotels.com, Travelocity and Jetsetter so you can book your InterContinental Kansas City at the Plaza reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Intercontinental Kansas City At The Plaza Hotel Kansas City
Kansas City Intercontinental
Fairmont Hotel Kansas City
Hotel Style:
#3 Luxury Hotel in Kansas City
#5 Romantic Hotel in Kansas City
#12 Business Hotel in Kansas City
#12 Family Hotel in Kansas City
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from InterContinental Kansas City at the Plaza staff and other travellers.
23 questions
Ask a question

See all questions (23)

Questions? Get answers from InterContinental Kansas City at the Plaza staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request the 6th floor”
 of 5 bubbles admiraljedi, 18 Jan 2017 | Read review
“My room was 607. It allowed for great views of the Plaza shopping district.”
  • The snow falling on the Plaza
  • Fridge inside cabinet
  • At the window panel sides inside the room. Yuck!
  • Before the snowfall
 of 5 bubbles Hitheroadwithme, 17 Jan 2017 | Read review
“Rooms overlooking The Plaza are not worth the cost except during Christmas and New Years Eve.”
 of 5 bubbles Wandering_Rick, 2 Jan 2017 | Read review
“Rooms in the tower have the best views. Rooms in the west addition are largest.”
 of 5 bubbles JohnTerry13, 1 Jan 2017 | Read review
“Make sure to reserve a room in the "tower" with a view of the Plaza, on a high floor.”
 of 5 bubbles TrendWolf, 29 Dec 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay