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I stay at this hotel when I’m in Kansas City. It has a great location along with amazing staff and grounds. Everything is always consistent and above par. The rooms are immaculate, food and service at the restaurant is always consistent, paired with a group...More
Response from Don B, General Manager at InterContinental Kansas City at the PlazaResponded yesterday
First of all, thank you for your continued loyalty to the hotel! This is something we value and appreciate a great deal.
Your kind remarks will be shared with our entire team.
Whenever I may be of service during any of your future...More
This is one on the best hotels I have stayed in,from arrival to departure it was perfect.Bed was one of the most comfortable ever and the room was very large and well furnished.Location at the plaza was in walking distance to everything.All staff we encountered...More
1 Thank David H
Response from Don B, General Manager at InterContinental Kansas City at the PlazaResponded 4 weeks ago
Dear David H,
Thank you for choosing the InterContinental Kansas City and for sharing your experience at the hotel on TripAdvisor.
All the beds were replaced during last year’s renovation. Guest feedback about them has been very positive and we’re glad you loved it!
I recently stayed there during the summer, and let me to you it has really gone down hill. Firstly all the managers look burnt out. Never have I seen managers looking so tired, they were friendly but it looks like they have had a long...More
1 Thank sloci
Response from Don B, General Manager at InterContinental Kansas City at the PlazaResponded 2 days ago
The hotel has notified TripAdvisor of its belief that this review was written by a former employee.
If you would like to contact me at email@example.com and provide me with the confirmation number for the stay referenced in the review, I would enjoy...More
Craig on the Concierge Floor was incredibly knowledgeable about KC with great insight on things to do. In addition, he was really nice and always helpful, he really made our stay worthwhile. We will be back because of Craig!More
Response from MikelR124, General Manager at InterContinental Kansas City at the PlazaResponded 1 week ago
Thank you very much for taking the time to provide us with the wonderful feedback from your recent stay. We'll be sure to pass along your positive comments to Craig for his outstanding service. Craig is an amazing asset to our team and...More
Applebee’s host and server were very nice and friendly. The food was priced right and was very good. Applebee’s is a great place to go before or after the game. The atmosphere is great and a fun place to be with a game on.
Luxury and elegance amidst Kansas City's finest in shopping and dining, the InterContinental Kansas City at the Country Club Plaza is the destination for leisure and business travel. The hotel completed a …Morevery extensive renovation in March 2017, giving a contemporary feel to a landmark hotel in Kansas City's premier location for shopping, dining, and entertainment. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.