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Kansas City Marriott Downtown

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Kansas City Marriott Downtown
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1,042 Reviews from our TripAdvisor Community

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Showing 1,032: English reviews
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Arlington, VA
Reviewed 2 days ago NEW

I stayed four days in the Marriott Downtown Muehlebach "tower" section of this hotel over the Big 12 Basketball weekend. Here's the highs and lows. First, I would not recommend staying in the tower section. All the amenities are in the main section of the hotel and it's a bit of a pain taking the tower bridge. Second, my room...

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Helpful?
Thank ARLVAGUY
Iowa
Reviewed 1 week ago

We had a great experience at the hotel during a very busy week in the Power and Light District during the Big 12 Championship games. The staff were all above and beyond friendly. Everyone always greeted you and thanked us for our stay. The rooms were very good sized with the fridge a plus for beverages and snacks. The beds...

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Helpful?
Thank cyclonefan
David T, Manager at Kansas City Marriott Downtown, responded to this review

Thank you for taking the time to post your nice comments. I am glad to hear that you had a great time during your stay. I am also happy that we were able to get your iPad returned to you. The Big 12 Tournament is one of our busiest times of the year but we truly enjoy having the teams...

North Charleston, South Carolina
Reviewed 1 week ago via mobile

Yesterday was a whirlwind of travel. We were so exhausted. On the tail end of our trip headed to see my brother. I was about to pass out when a gentleman took our luggage. I couldn't be more pleased with brad, noticing our struggles. He helped up get our carry-ons and luggage all the way to the room. While recommending...

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Helpful?
Thank MelindaATowers
Beth M, Manager at Kansas City Marriott Downtown, responded to this review

Thank you for your comments. We are happy to hear that you had a wonderful experience at our hotel and that our staff assisted you upon your arrival and through out your stay. We look forward to seeing you again when your travels bring you back to the Kansas City area.

Regina, Canada
Reviewed 1 week ago via mobile

It was godawful. The room condition. The furniture was so scuffed up it looked like furniture from a poor neighborhood who even they would have put at the curbside for garbage pickup. My allergies despite doubling up on medications were horrible. They must never change the air filters and i am sure the carpet hadn't been cleaned in a long...

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Helpful?
Thank Maye J
Beth M, Manager at Kansas City Marriott Downtown, responded to this review

Thank you for your feedback. We would like to apologize for all the inconveniences you experienced at our hotel and that you decided to relocate to another hotel. I can assure you that what you experienced is not the norm. We strive for 100 % guest satisfaction and I am sorry that we failed you on that. We have proper...

antopad
Reviewed 1 week ago via mobile

This hotel is great. Walking distance to excellent restaurants and night life. Next door to the convention center. The room was very good. The staff was amazing. Attending to every detail. The club lounge is excellent (for Marriott Gold and Platinum Rewards Members).

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Helpful?
Thank antopad
Beth M, Manager at Kansas City Marriott Downtown, responded to this review

Thank you for your comments. We are delighted that you enjoyed your experience at our hotel and the location. I am happy to hear that our staff was amazing and assisted you with anything you may have needed. We appreciate your loyalty to Marriott hotels. We hope to see you again when your travels bring you back to the Kansas...

Bridgeport, Texas
Reviewed 1 week ago via mobile

My friends and I stayed there for the Big 12 basketball tournament. The rooms were a nice size and the beds were extremely comfortable. The bathroom was also large with a very nice shower. Service in the bar was relatively good for the crowd. I would definitely stay there again. Location was excellent!!

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Thank 36patricej
Beth M, Manager at Kansas City Marriott Downtown, responded to this review

Thank you for taking the time to send your review. We are delighted that you had a great experience at our property this past weekend. March Madness is upon us and we appreciate you choosing our hotel. We look forward to seeing you again in the future.

Reviewed 2 weeks ago via mobile

This historic landmark combines bucket list accommodations with comfortable modern amenities. Walking distance from all the downtown attractions. A little pricey but an excellent hotel. Make sure you check out the historic lobby.

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Thank Kevin M
Beth M, Manager at Kansas City Marriott Downtown, responded to this review

Thank you for your review. We are happy to hear that you enjoyed the historic Muehlebach Lobby and that we completed an item on your bucket list. We receive so many compliments about this Lobby as it is a great piece of history at our hotel. I am pleased that you found the location of our hotel convenient to many...

Olympia, Washington
Reviewed 2 weeks ago

I was here for a conference and thoroughly enjoyed this hotel. The service was impeccable, the room comfortable and roomy, the views lovely. It was a bonus to have a fridge in the room. The hotel was centrally located, in the middle of the Power and Light District, ideal for walking. The exercise room was well-equipped and the restaurant had...

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Helpful?
Thank beeha13
Beth M, Manager at Kansas City Marriott Downtown, responded to this review

Thank you for your review. We are delighted that you had a wonderful experience at our hotel and that you liked the location as we are so close to many local attractions. We look forward to seeing you again if your travels bring you back to the Kansas City area.

Albuquerque, New Mexico
Reviewed 2 weeks ago

I was there for a week and stayed in the Muehlebach tower in a nicely appointed room and the beds were very comfortable. It was easy access to the 2nd floor landing to gain access to the other tower and meeting rooms. All the staff was great and I'll like to say that your Red Coat Samantha did an excellent...

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Helpful?
Thank Lewdubs
Beth M, Manager at Kansas City Marriott Downtown, responded to this review

Thank you for your comments regarding your recent visit. I am pleased that you enjoyed your room accommodations and found the beds to be comfortable in the Muehlebach tower. I am happy to hear that our staff did an excellent job and they assisted you with anything you may have needed. I would like to apologize for the inconvenience you...

NYC
Reviewed 2 weeks ago

Hotel is step up from regular Marriott. 2 night weekend stay easy walk to US figure skating championships at Sprint center. Marriott Gold got us larger guest room (see map), room great everything clean and mini fridge. I was surprised when reception told me concierge lounge which is on ground floor opposite elevators was going to be open for breakfast...

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Thank itbetterbeclean
Beth M, Manager at Kansas City Marriott Downtown, responded to this review

Thank you for your feedback regarding your recent stay. I am delighted that you enjoyed the location of our hotel and that you liked our Concierge Lounge. We are very close to many local attractions and I am pleased that you were able to experience some of them. The street car has been very popular and everyone has been enjoying...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
BARCENTRAL
BARCENTRAL
Cuisines: American, Bar
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Kansas City Marriott Downtown puts travelers in the heart of a lively downtown. Guests are just steps from the Power & Light District, with shopping, great restaurants, and vibrant nightlife. Kansas City Chief’s football, museums, jazz clubs and shopping at Crown Center and the Plaza, are minutes away. This premier hotel has two distinct towers: the Marriott Tower and the Muehlebach Tower which offer 983 luxury guest rooms and nearly 100,000 sq ft of diverse function space. The Kansas City Marriott Downtown is the KC's most popular venue for civic and social galas. ... more   less 

Additional Information about Kansas City Marriott Downtown

Address: 200 West 12th Street, Kansas City, MO 64105
Region: United States > Missouri > Kansas City
Price Range: ₹ 14,465 - ₹ 21,338 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Kansas City Marriott Downtown 3.5*
Number of rooms: 983
Reservation Options:
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Also Known As:
Kansas City Marriott Downtown Hotel Kansas City
Marriott Kansas City
Hotel Style:
#28 Business Hotel in Kansas City
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Questions & Answers

Here's what travellers have asked, with answers from Kansas City Marriott Downtown staff and other travellers.
11 questions
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Lombard, Illinois
8 months ago
Winnipeg, Canada
2 months ago
Colorado Springs, Colorado

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Questions? Get answers from Kansas City Marriott Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay in the main section and not in the Muehlebach Tower (unless they give you a discount).”
  • The loose shower selection ring
  • No convenient plugs near the bed
  • Missing handle on the furniture (upper right)
  • The slowly draining sink
  • No convenient plugs near the work desk either
  • 66 degrees!?! NOT! (More like 71 or 72).
  • the loosely bolted bathroom seat
  • The very buzzy lamp (CFL)
 of 5 bubbles ARLVAGUY, 24 Mar 2017 | Read review
“The higher the room number the best view. Also, staying in the main tower was very convenient!”
 of 5 bubbles cyclonefan, 17 Mar 2017 | Read review
“Ask for a high floor--the views are worth it.”
  • Sitting Area
 of 5 bubbles beeha13, 9 Mar 2017 | Read review
“Pick a high room, can be a little noisy close to street”
 of 5 bubbles EarlJ395, 2 Mar 2017 | Read review
“There is $ 10 parking just around the corner to the north. It beats waiting for the valet.”
 of 5 bubbles vanb370, 1 Mar 2017 | Read review
5 of 5