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Kansas City Marriott Downtown

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1,055 Reviews from our TripAdvisor Community

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Showing 1,045: English reviews
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Boulder, Colorado
Reviewed 2 days ago NEW

Great concierge and has a great program where if you don't need housekeeping, they will give you 500 points per night of stay due to not needing services. What a great idea and they should replicate across all Marriott's. I took the 129 bus line which takes you directly from the KCI airport to two blocks from the hotel. Very...

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Helpful?
Thank dchenus
Katy, Texas
Reviewed 1 week ago via mobile

We spent the Easter weekend, 2017 in Kansas City and since we are rewards members chose to stay at the Marriott downtown Kansas City, MO. The location was great. The only issue is their self parking system. It takes several swipes of your room key at the right level to get out of the parking garage. They should really re-work...

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Helpful?
Thank bjliche
Beth M, Manager at Kansas City Marriott Downtown, responded to this review

Thank you for your feedback regarding your recent stay. We are delighted that you liked our location and we appreciate your loyalty to Marriott. I would like to apologize for the inconvenience you experienced with the self parking system in our garage. We will ensure that the system is working properly moving forward. We do hope to see you again...

Monterrey, Mexico
Reviewed 1 week ago via mobile

This is the third time that I lodge here and I recommend this hotel because it is strategically located at the downtown. The rooms are clean and the personal is friendly. The restaurant serves good food but there are many options close to the hotel that are better.

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Helpful?
Thank Alvaro C
Beth M, Manager at Kansas City Marriott Downtown, responded to this review

Thank you for your review. We appreciate your loyalty to the Kansas City Marriott Downtown. I am glad that you like the location of our hotel and you find it very convenient to many local attractions. I am happy to hear that our staff are being great hosts to you during your stay. I am glad that you have dined...

Reviewed 1 week ago via mobile

Stayed at the KC Marriott on President's weekend, a busy one for conferences, competitions, and dinosaur exhibits. The Marriott appeared to be booked full to the brim, but never felt overly crowded. The new elevator system where you type in your floor and it directs you to the right elevator definitely eases the lobby traffic. The lounge area was basically...

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Helpful?
Thank CTDad5
Beth M, Manager at Kansas City Marriott Downtown, responded to this review

Thank you for your feedback regarding your recent stay. I am pleased that you enjoyed your experience at our property and that you found it convenient to the Convention Center and many other local attractions. We have an upcoming guest room renovation that will be starting this May. We are very excited for the new look our guest rooms will...

Omaha
Reviewed 1 week ago via mobile

I stayed here for two nights on the weekend when my granddaughter had a volleyball tournament. Check in was not as smooth as normal because they had a Mary Kay Conference as well and they were all checking in at the same time we were. However, the hotel set up a special area for the other guests to check in...

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Helpful?
Thank lauren_bergen
Beth M, Manager at Kansas City Marriott Downtown, responded to this review

Thank you for your review. We are pleased that you had a great experience at our hotel. I am glad that you found the location great and very convenient to the Convention Center. I would like to apologize for the inconvenience you experienced with the delay in retrieving your vehicle. We have addressed the situation with the appropriate management. I...

Owasso, Oklahoma
Reviewed 2 weeks ago via mobile

We went to Kansas City for a cheer competition and booked online in Jan. The cheer competition was being held across the street and we thought this was a great choice and it was. We he only issue was we paid for breakfast but was not provided with the vouchers until we asked each morning.

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Helpful?
Thank Val E
Beth M, Manager at Kansas City Marriott Downtown, responded to this review

Thank you for your feedback. I am pleased that you enjoyed the location of our hotel and that the Convention Center was very convenient for you. I would like to apologize for the inconvenience you experienced with the breakfast vouchers. I have shared your comments with the appropriate management to ensure we make corrections. We do hope to see you...

Reviewed 2 weeks ago via mobile

Stayed at this hotel last week for a work convention. Rooms were clean and well maintained. Great location as it was walking distance to the power and light district. All staff that I encountered were always friendly and would alway hello if you past them in hallway.

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Helpful?
Thank Ejpjap
Beth M, Manager at Kansas City Marriott Downtown, responded to this review

Thank you for your feedback regarding your recent stay. I am delighted that you found the location of our hotel very convenient to the Power and Light District and that you found your room accommodations clean and well maintained. We hope to see you again in the future either on Business or Pleasure.

San Antonio, Texas
Reviewed 2 weeks ago

Had a great room in the renovated Muelbach portion of the hotel. The hotel was busily filled with young people in for a volley ball tournament. The hotel has a great buffet breakfast for $15.95 which is all one needs until dinner. Perfect location for the convention center.

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Helpful?
Thank David M
Beth M, Manager at Kansas City Marriott Downtown, responded to this review

Thank you for your review. We are delighted that you enjoyed your stay in the Marriott/Muehlebach East Tower. I am pleased that you had a great breakfast buffet and that you found it filling for you. We are close to many local attractions and I am glad that you found the Convention Center very convenient for you. We do look...

Rogers, Arkansas
Reviewed 2 weeks ago

We were in the town just for one night that followed the ballet. It was good experience, there were some cons of course, but there was one huge plus that beat everything for me. I have bad back, so, almost every hotel stay causes me at least a week of real suffer. I almost used to it, so I was...

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Helpful?
Thank game_changer_3
Beth M, Manager at Kansas City Marriott Downtown, responded to this review

Thank you for your comments. We are pleased that you enjoyed your room accommodations and that you found your bed to be comfortable. We are delighted that you had a good experience. We do hope to see you again when you are coming to another event.

Cimarron
Reviewed 3 weeks ago

Wonderful hotel that is in an amazing location. Rooms are a little outdated, but with all the fun things to do in KC you'll hardly be in there. Had a problem with leaving the parking garage but after a member of the hotel staff was notified we were on our way shortly. Definitely recommend!

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Helpful?
Thank Aron_C93
Beth M, Manager at Kansas City Marriott Downtown, responded to this review

Thank you for your feedback. We are happy to hear that you had a wonderful experience at our hotel and that you enjoy all the fun things that Kansas City has to offer. I would like to extend my apologies to you for the inconvenience you experienced with trying to leave our parking garage. We will ensure the parking gates...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
BARCENTRAL
BARCENTRAL
Cuisines: American, Bar
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Kansas City Marriott Downtown puts travelers in the heart of a lively downtown. Guests are just steps from the Power & Light District, with shopping, great restaurants, and vibrant nightlife. Kansas City Chief’s football, museums, jazz clubs and shopping at Crown Center and the Plaza, are minutes away. This premier hotel has two distinct towers: the Marriott Tower and the Muehlebach Tower which offer 983 luxury guest rooms and nearly 100,000 sq ft of diverse function space. The Kansas City Marriott Downtown is the KC's most popular venue for civic and social galas. ... more   less 

Additional Information about Kansas City Marriott Downtown

Address: 200 West 12th Street, Kansas City, MO 64105
Region: United States > Missouri > Kansas City
Price Range: ₹ 14,326 - ₹ 19,577 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Kansas City Marriott Downtown 3.5*
Number of rooms: 983
Reservation Options:
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Also Known As:
Kansas City Marriott Downtown Hotel Kansas City
Marriott Kansas City
Hotel Style:
#28 Business Hotel in Kansas City
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Questions & Answers

Here's what travellers have asked, with answers from Kansas City Marriott Downtown staff and other travellers.
12 questions
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Colorado Springs, Colorado
Lombard, Illinois
9 months ago
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Winnipeg, Canada
3 months ago

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Questions? Get answers from Kansas City Marriott Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High rooms have a nice view of KC.”
J250OPdavidm, 10 Apr 2017 | Read review
“Stay in the main section and not in the Muehlebach Tower (unless they give you a discount).”
  • The loose shower selection ring
  • No convenient plugs near the bed
  • Missing handle on the furniture (upper right)
  • The slowly draining sink
  • No convenient plugs near the work desk either
  • 66 degrees!?! NOT! (More like 71 or 72).
  • the loosely bolted bathroom seat
  • The very buzzy lamp (CFL)
ARLVAGUY, 24 Mar 2017 | Read review
“The higher the room number the best view. Also, staying in the main tower was very convenient!”
cyclonefan, 17 Mar 2017 | Read review
“Ask for a high floor--the views are worth it.”
  • Sitting Area
beeha13, 9 Mar 2017 | Read review
“Pick a high room, can be a little noisy close to street”
EarlJ395, 2 Mar 2017 | Read review
5 of 5