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Kansas City Marriott Downtown

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1,002 Reviews from our TripAdvisor Community

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Showing 992: English reviews
Rogers, Arkansas
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 5 days ago NEW

We loved this hotel! The room was clean, comfortable, and spacious. We had a great view of downtown also. The indoor pool on the top floor is awesome - spacious and quiet, with lots of room. The only reason I'm not giving it 5 stars is because we ordered room service, and that was not good, at all. Also, pretty... More 

Helpful?
Thank mamaj2010
Beth M, Manager at Kansas City Marriott Downtown, responded to this review

Thank you for your feedback regarding your recent stay. We are delighted that you liked your room accommodations and the Fitness Center on our 22nd floor. We receive many compliments from our guests on how nice our Fitness Center is. We are pleased that you enjoyed it. I would like to apologize for the inconvenience you experienced with Room Service.... More 

Terra Ceia, Florida
Level Contributor
79 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 1 week ago

We had a group of 30 guys in town for the Bucs vs the Chiefs. The hotel is perfectly located downtown near the free tram and the power and light district. It must be the place to be since numerous NBA players were there Friday night for the Hall of Fame induction, and then the Chiefs stayed there Saturday night... More 

Helpful?
Thank caseymorgan
Beth M, Manager at Kansas City Marriott Downtown, responded to this review

Thank you for your review. I am delighted to hear that you chose our hotel to stay at with your group of friends. We are very close to many local attractions and I am glad that you found them very convenient to our hotel. We do have an upcoming guest room renovation planned. We are very excited for the changes... More 

Annapolis, Maryland
Level Contributor
65 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 2 weeks ago

I was very pleasantly surprised by this great hotel, it's the only place I say when I come to town and plan to continue the is tradition as I visit. KC is an awesome place with the free street car, fabulous barbecue and other restaurants.

Helpful?
Thank AnnieMF
Beth M, Manager at Kansas City Marriott Downtown, responded to this review

Thank you for your review and your loyalty to the Kansas City Marriott Downtown. We are delighted that you enjoy Kansas City and our great hotel. The streetcar is very close and I am happy to hear you found it very convenient to get to many local attractions. We look forward to seeing you again in the future. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago via mobile

This is a top-notch hotel! The rooms, service and concierge were unbelievable! I'd highly recommend this hotel! The rooms were clean and the guest services were above average! They took care of all of our needs! The rooms were super clean as well!

Helpful?
1 Thank Robbie H
Beth M, Manager at Kansas City Marriott Downtown, responded to this review

Thank you for your very nice comments about your recent stay at the Kansas City Marriott Downtown. We are delighted that our staff gave you great service and assisted you with anything you may have needed. We are happy to hear that you enjoyed your clean room accommodations. Thank you for recommending our hotel. We look forward to seeing you... More 

Springfield, Missouri
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 3 weeks ago via mobile

My wife and I stated here for a last minute weekend getaway. While there is a lot of construction going on in the downtown area. This was an easy hotel to maneuver in and out of. We chose valet parking for a slight up charge over self parking. The valet staff were very friendly and efficient given the volume they... More 

Helpful?
Thank Jon M
Beth M, Manager at Kansas City Marriott Downtown, responded to this review

Thank you for your comments. We are glad that you chose our hotel to for your weekend getaway. We are pleased that you enjoyed our Lobby and the friendly service from our Valet staff. We do have an upcoming guest room renovation planned and we are looking forward to the new look our guest rooms will have. I am glad... More 

Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago via mobile

just went up to see again where the fitness center was... found it and had the most friendliest conversation with one of the staff members .... they have the best fitness center .... I thin her name was Felicia or Alicia .... she was very friendly and when I come to CHC I always try to stay at marriot downtown

Helpful?
Thank Ruben V
Beth M, Manager at Kansas City Marriott Downtown, responded to this review

Thank you for your review. We are delighted that you enjoy our Fitness Center and the friendly staff that assists our guests. We appreciate your comments and your loyalty to the Kansas City Marriott Downtown. More 

Level Contributor
24 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 3 weeks ago via mobile

The staff at this hotel is amazing. The hotel is centrally located and good for any type of business in the downtown area. The elevator layout is a bit odd and as weird as this sounds, there weren't enough outlets in the room and/or the locations of the outlets weren't in convenient places. There are a ton of places to... More 

Helpful?
1 Thank PaisleyandLola
David T, Manager at Kansas City Marriott Downtown, responded to this review

We are glad to hear that you enjoyed your stay and our location worked out well for you. We are aware of the outlet situation and will be adding addition and more easily accessible outlets when we start our room renovations in the next few months. Thank you for taking the time to provide your feedback and we hope to... More 

Saint Louis, Missouri
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 3 weeks ago via mobile

Check in started off poorly. I arrived with some business colleagues and I checked in right before a coworker. I was told no rooms were ready. Well, my coworker behind me received a room! Next, I was not notified when my room was ready. When I inquired, I was instructed to go to the wrong place to grab my keys... More 

Helpful?
Thank Qtaylor1
Beth M, Manager at Kansas City Marriott Downtown, responded to this review

Thank you for your comments on your recent stay. We strive for 100% satisfaction and we failed you on that. I have shared all of your feedback with our hotel teams to ensure we improve our operations and our communication to our guests. We do have an upcoming guest room renovation planned and we will be placing extra electrical outlets... More 

Kingston, Pennsylvania
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 weeks ago via mobile

I made arrangements at this hotel for a business meeting and they did not disappoint. Hotel accommodations were perfect - food event orders were amazing and the staff were delightful. Many thanks to my Red Coats, Samantha and Allie. They attended to my every need to make sure this meeting was a success. The hotel is in a perfect location... More 

Helpful?
Thank CindyO-R
David T, Manager at Kansas City Marriott Downtown, responded to this review

That you for taking the time to post such a glowing review of your stay. It was our pleasure to serve you and we are thrilled to hear that your event went well. I will share your comments with Samantha and Allie and know they will appreciative of your kind words. We hope that your travels bring you back to... More 

Bowling Green, Kentucky
Level Contributor
43 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 4 weeks ago via mobile

Attended the International Code Council conference, ICC. Every member of the staff from the front desk to the cleaning staff mad every effort to not only make eye contact with a smile but engage you with a pleasant, "Hello sir!" Made no difference of their nationality or language skills. The preservation of the old lobby was a surprising delight. A... More 

Helpful?
Thank Ron T
Beth M, Manager at Kansas City Marriott Downtown, responded to this review

Thank you for your review. We are delighted that our staff were Brilliant Hosts to you and that they greeted you with a smile and a pleasant Hello through out your stay. I am glad that you were able to see the historic lobby in the Marriott East/ Muehebach tower. We receive so many compliments from our guests on this... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
BARCENTRAL
BARCENTRAL
Cuisines: American, Bar
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Kansas City Marriott Downtown puts travelers in the heart of a lively downtown. Guests are just steps from the Power & Light District, with shopping, great restaurants, and vibrant nightlife. Kansas City Chief’s football, museums, jazz clubs and shopping at Crown Center and the Plaza, are minutes away. This premier hotel has two distinct towers: the Marriott Tower and the Muehlebach Tower which offer 983 luxury guest rooms and nearly 100,000 sq ft of diverse function space. The Kansas City Marriott Downtown is the KC's most popular venue for civic and social galas. ... more   less 

Additional Information about Kansas City Marriott Downtown

Address: 200 West 12th Street, Kansas City, MO 64105
Region: United States > Missouri > Kansas City
Price Range: ₹ 12,721 - ₹ 18,330 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Kansas City Marriott Downtown 3.5*
Number of rooms: 983
Reservation Options:
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Also Known As:
Kansas City Marriott Downtown Hotel Kansas City
Marriott Kansas City
Hotel Style:
#28 Business Hotel in Kansas City
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Questions & Answers

Here's what travellers have asked, with answers from Kansas City Marriott Downtown staff and other travellers.
10 questions
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Lombard, Illinois
4 months ago
Colorado Springs, Colorado
Rock Island, Illinois

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Questions? Get answers from Kansas City Marriott Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Concierge lounch is perfect!”
 of 5 bubbles AnnieMF, 20 Nov 2016 | Read review
“Ask for a clean one!”
 of 5 bubbles J7558QXdavidk, 1 Nov 2016 | Read review
“all rooms in the older building face other buildings.”
 of 5 bubbles 259SharonW, 29 Oct 2016 | Read review
“The rooms overlooking Barney Allis Plaza give you a nice night time view.”
 of 5 bubbles Ganders1984, 27 Oct 2016 | Read review
“If you are sent to the East / Muhlebach Tower, try to get an even numbered room, and ask about the curtains in the room.”
 of 5 bubbles steverR4493UC, 26 Oct 2016 | Read review
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