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Kansas City Marriott Downtown

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Traveller (288)
Room & Suite (174)
Dining (42)
Ratings and reviews
GreenPartner
  • Excellent29%
  • Very good38%
  • Average20%
  • Poor8%
  • Terrible5%
Travellers talk about
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What's included
Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
3 Star Hotel
Kansas City Marriott Downtown puts travelers in the heart of a lively downtown. Guests staying at our hotel in Kansas City, Missouri are just steps from the Power & Light District, with shopping, great restaurants, and vibrant nightlife. Kansas City Chief’s football, museums, jazz clubs...
Offers from Kansas City Marriott Downtown
Special Offer: Member Rates
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Location and contact
200 West 12th Street, Kansas City, MO 64105
Hotel website
2.7 km to Kansas City Airports
100 restaurants are within a 0.5 km radius
View nearby attractions and restaurants
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Rooms
30 Jul31 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,260)
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1,241 results
Traveller rating
361
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253
110
69
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LanguageEnglish
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361
448
253
110
69
Show reviews that mention
All reviewsconvention centermain towerpower and light districtthe concierge loungepower stripstayed at the marriottlobby bartypical marriottwithin walking distancetop floorattending a conferenceguest servicesself parkcoffee makervalet parkingelevatorskywalk
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1 - 5 of 1,241 reviews
Reviewed 4 days ago

We had four people staying in a double room for a 3 night stint. There were numerous issues with our stay that were sub-par in comparison to my regular experience with Marriott hotels. * Despite having our AC set at a continuous 60 degrees our...More

Thank And_Simmons
Response from Beth M, Manager at Kansas City Marriott DowntownResponded 3 days ago

Thank you for taking the time to send your feedback regarding your recent visit. We would like to again apologize for the inconveniences you experienced at our property. We have shared your feedback with the appropriate hotel teams to ensure that we have made corrections...More

Reviewed 5 days ago

I made my reservation weeks before my arrival. Normally, there is a protocol at check-in for Platinum members - but not here. No acknowledgement, no water, etc. I asked for an upgrade, and was told nothing was available. I was then given an accessible room,...More

Thank CbinBigD
Response from David T, Manager at Kansas City Marriott DowntownResponded 4 days ago

Thank you for taking the time to post your comments about your recent stay, we appreciate all feedback to help us improve our hotel operations. I do apologize that we did not meet expectations during your check in experience and with the room type. We...More

Reviewed 6 days ago via mobile

This is our second time staying here! Last time was much better!! This place NEEDS to have an update to their rooms big time. Still love their elevators though. Staff was still very friendly as well. Parking was always a nightmare this time around as...More

Thank DNE7611
Response from Beth M, Manager at Kansas City Marriott DowntownResponded 5 days ago

Thank you for your feedback regarding your recent stay. We are currently renovating our guest rooms. We have completed the Muehlebach East tower and we have started renovations in the Marriott Tower. I am pleased that you love the elevator system that we have in...More

Reviewed 1 week ago via mobile

This is a very large hotel that you can tell they are working on updating (and they also said this on a card in the room). The room was a good size with a fridge. It was nice to be able to sign in and...More

Thank Odell_RE
Response from Beth M, Manager at Kansas City Marriott DowntownResponded 5 days ago

Thank you for your feedback regarding your recent stay. We appreciate your comments and your suggestions on ways we can improve the guest experience. We will share everything with our hotel team. We look forward to seeing you again in the future.

Reviewed 1 week ago

I was in town for some meetings that were held at the Marriott. I stayed in the East Tower which apparently was just renovated, as such my review is based on the rooms in the East Tower which may be different from the main hotel....More

Thank Kip H
Response from Beth M, Manager at Kansas City Marriott DowntownResponded 1 week ago

Thank you for taking the time to send your review regarding your recent stay. We are delighted that you enjoyed the newly renovated guest rooms and the location of our hotel. We are very close to many local attractions and we are happy to hear...More

View more reviews
About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Wheelchair Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$ 188 - US$ 375 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#28 Business Hotel in Kansas City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 188 - US$ 375 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#28 Business Hotel in Kansas City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (288)
Room & Suite (174)
Dining (42)
Pool & Beach (2)
Business Centre & Event Rooms (17)
Family and Play Areas (1)
Questions & Answers
Ask a question
ajc1778
10 June 2018|
AnswerShow all 6 answers
Response from RaTa6 | Reviewed this property |
Not sure. I recommend calling the hotel bell stand directly
0
Votes
Jennifer B
1 June 2017|
AnswerShow all 7 answers
Response from Cptcmpost | Reviewed this property |
No. It provides hair dryers that look like they were bought at K-Mart in the 80s.
0
Votes
tracy d
2 May 2017|
Answer
Response from Beth M | Property representative |
There are a few things that are kid friendly near the hotel. We have the College Basketball experience near the hotel that is great for family's. Approximately 1 mile from the hotel in Crown Center they have Legoland and... More
0
Votes
Room Tips
"Stay in the main hotel if you have mobility issues."
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"Stay far away from elevators."
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"Bring your own water"
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"Try for the West Tower, which has more amenities"
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