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Hotel Islazul Sierra Maestra

07/05/2017 08/05/2017
1 room 2 adults 0 children
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Travel Alert: Licensing Restrictions Apply More details
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Hotel Islazul Sierra Maestra
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92 Reviews from our TripAdvisor Community

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Showing 24: English reviews
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Reading, England
Reviewed 1 week ago

Had to stay here as part of a tour. Ugly building, dirty room and poor food. Previous reviewers are correct in their 'Soviet' observations except that Butlins is far superior. Avoid this hotel at all costs.

Thank extravelmgr
Reviewed 2 weeks ago

I suspect that most of the other reviewers haven't travelled in Latin America much, or they've stayed in very pricy hotels. The Islazul is not bad at all. The rooms range from pretty good to acceptable. My beds were excellent (two twins). The staff are accomodating although not effusive, lunch and breakfast offer lots of choices and reasonable quality. Not...

2Thank ianjc
Reviewed 22 January 2017

I just went to the pool for afternoon with some friends. Because this facility is one of the Isazul chain, the pool area is one of the more popular afternoon hangouts for the locals. However, the general conduct of many of them leaves me disgusted. By the middle of the afternoon there were cigarette butts everywhere on the wet cement...

Thank Dirk D
Reviewed 5 January 2017

The room was very basic but clean. The bathroom was updated and the water flow was great as well as the air-conditioner. It was quiet and I had a restful sleep. Staff was friendly and hospitable and the mojitos in the bar were good and inexpensive. I've stayed here before and it was fine for me.

Thank Cindy D
Reviewed 4 January 2017

This is a huge hotel. I had difficulty getting the door to my room open. The room was very basic and the bed very hard. I could not get the air-con off 17 degrees C. This became freezing during the night. The pool was noisy but they closed it at 6.00pm. The food was adequate but ordinary. Very much a...

Thank 53Paul53
Ghent, Belgium
Reviewed 3 January 2017

The rooms were all right, clean and not too cramped but nothing special and the pool was fine to cool off in even if it had seen better times. However the buffet style food left a lot to be desired and I would recommend eating elsewhere.

Thank John R
Reviewed 21 December 2016

Not recommended! Rooms are almost adequate but very worn and tired. Our group was provided with dinner at the hotel - the worst meal that we experienced in Cuba. Watery soup, overcooked and tasteless main course and tasteless cake as a dessert.

Thank inspiredron
West Molesey, United Kingdom
Reviewed 12 May 2016 via mobile

We were switched to this hotel last minute as part of our group tour of Cuba. Fortunately it was only for 1 night as this hotel is appalling. Building is a soviet style block, unfriendly staff, room and public toilet facilities were filthy. Bathroom covered in remains of dead insects. Dodgy electrics and uncomfortable beds. We didn't hang around long...

1Thank cmac69
Reviewed 21 April 2016

This looks and feels like a large Soviet-era hotel. The room was fine. There is a swimming pool and it seemed popular with families. Unfortunately we had dinner at the hotel - a buffet where all we could face eating was the soup - and breakfast, which was equally bad.

Thank Paul4444
Reviewed 20 April 2016

I agree with another reviewer that the hotel was reminiscent of a Soviet Era Butlins. The staff also had a very Soviet look and attitude. When we asked for towels (nyet!), when we asked for hairdryer (nyet!), when we asked for wifi (nyet again!). The room was of adequate size but needed to be locked with the key to close...

1Thank AntarcticBound

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Family/Play Areas (1)
Hotel & Grounds (15)
Pool/Beach Area (5)
Dining (6)
Room/Suite (4)
Other (58)
07/05/2017 08/05/2017
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  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
In your room
  • Air Conditioning
  • Free Parking
  • Room Service

Additional Information about Hotel Islazul Sierra Maestra

Address: Carretera a Santiago de Cuba, km 7 e 1/2, Bayamo 85100, Cuba
Region: Caribbean > Cuba > Granma Province > Bayamo
Price Range: ₹ 2,650 - ₹ 4,590 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hotel Islazul Sierra Maestra 2.5*
Number of rooms: 114
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Islazul Sierra Maestra staff and other travellers.
2 questions
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Questions? Get answers from Hotel Islazul Sierra Maestra staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you need quiet, get a room further away from the pool area”
814cindyd, 4 Jan 2017 | Read review
“Stay somewhere else”
Louise090, 11 Apr 2016 | Read review
“groundfloor rooms in the left wing (from the reception desk) rather quiet”
burg273, 15 Dec 2015 | Read review
“Go for the south east side, away from the pool and the discotheque.”
DirkD1, 21 Jan 2015 | Read review
“You can ask for a room away from the pool if you're staying there in July when there's more likelihood of lots of locals being there enjoying the pool if you're the type to be worried by noise. Many Cubans take their holidays in July. When we were there it was nice & quiet.”
Bowgadabird1, 20 Jul 2013 | Read review
5 of 5
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