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Hilton St. Louis Frontenac

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Traveller (110)
Room & Suite (69)
Dining (8)
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Overview
  • Excellent49%
  • Very good32%
  • Average13%
  • Poor4%
  • Terrible2%
Travellers talk about
“main building”(39 reviews)
“upscale mall”(21 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Hilton St. Louis Frontenac
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton St. Louis Frontenac
Special Offer: Double Points, Every Stay
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,060)
There are newer reviews for Hilton St. Louis Frontenac
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Traveller rating
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489
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Show reviews that mention
All reviewsmain buildingupscale mallthe executive loungefront deskhilton stst louisan older hotelthird floorbeautiful hoteloutdoor poolfitness centereasy accessbusiness tripairport shuttlebed was comfortableup to dateclayton building
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11 - 15 of 1,047 reviews
Reviewed 3 weeks ago via mobile

Rooms are small but fine. Nothing fancy. My issue was with the lack of bright light anywhere in the room. Why do so many hotels, particularly those that cater to business travelers, think that we do not need something other than mood lighting in our...More

Thank winnie1000
Response from AlSedlacek, General Manager at Hilton St. Louis FrontenacResponded 3 weeks ago

Thank you for your comments regarding you recent stay and the lighting quality in your room. We certainly will look into the LED lighting that is now utilized throughout the property and ensure the correct wattage is in the appropriate locations within the guest room....More

Reviewed 4 weeks ago

I found hairs in my brush from someone obviosuly other than me (I have shoulder length brown hair and found several long black hairs in my brush and one in my sink) so it is sad but obvious housekeeping or other hotel staff used my...More

2  Thank Susan M
Response from AlSedlacek, General Manager at Hilton St. Louis FrontenacResponded 3 weeks ago

Thank you for your comments and loyalty to our property. We value your patronage from your past stays as the Director of Housekeeping has tried to reach out via email as we must apologize that your voicemail was not responded to.

Reviewed 4 weeks ago

I travel every week and stay at the Hilton St. Louis Frontenac. Typically Hilton locations are great for the business traveler., this location goes above and beyond. The rooms are super clean, the in room dining is amazing , the front desk staff watch out...More

Thank niccihc
Response from AlSedlacek, General Manager at Hilton St. Louis FrontenacResponded 3 weeks ago

Thank you for your positive comments regarding our team members. We will certainly recognize the departments and the team members mentioned. It is truly our pleasure to serve you and I am glad we were able to exceed your expectations. We are pleased we can...More

Reviewed 4 weeks ago via mobile

Yes, Disney pumps out fresh baked cookie smell into the air to entice customers, spas often use essential oils to create a mood, but the Frontenac Hilton’s “signature scent” permeating the lobby is overwhelmingly pungent, and not pleasant. It was so strong you could almost...More

Thank Cheri80517
Response from AlSedlacek, General Manager at Hilton St. Louis FrontenacResponded 4 weeks ago

Thank you for your comments regarding your recent stay and your positive comments regarding your visit with the exception the hotel lobby scent. We will certainly look at the readings and check the adjustments. We have received many positive comments regarding it but we also...More

Reviewed 16 May 2018 via mobile

It's been a while since I've been here. First trip there was a bit of renovation work going on. The work is still in process, but the hotel is looking good. Executive Lounge is still quite comfy. Pleasant staff, Gina at the front desk, Pam...More

Thank Troy S
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Pool
Free Parking
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$ 117 - US$ 282 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 117 - US$ 282 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (110)
Room & Suite (69)
Dining (8)
Pool & Beach (5)
Business Centre & Event Rooms (11)
Family and Play Areas (2)
Questions & Answers
Ask a question
Boonrit U
31 May 2018|
AnswerShow all 4 answers
Response from AlSedlacek | Property representative |
We have a daily dry cleaning service but do not have a laundry facility at the property. There is a laundromat 5 miles from the hotel. Thank you.
0
Votes
Mary B
5 December 2017|
AnswerShow all 3 answers
Response from MadreJ | Reviewed this property |
I am not aware of special romantic rooms, but they have many weddings there and perhaps have a honeymoon suite. Inside the room on the desk on wonderful guide magazines. By all means, go to the top of the arch and explore... More
0
Votes
Tara S
23 October 2017|
AnswerShow all 3 answers
Response from AlSedlacek | Property representative |
Clearly better is the company and it is called True Blue.....Thank you for your patronage....
0
Votes
Room Tips
"Villa nomenclature a bit of a misnomer but very quiet with rooms only on one side"
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"ask for room near main elevators-this is a large hotel and some rooms can be a long walk away from lobby and..."
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"Avoid connecting rooms"
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"great rooms with a classic feel with great service and the best staff"
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