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The Ritz-Carlton, St. Louis

925 reviews
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Traveller (165)
Room & Suite (383)
Dining (20)
Overview
  • Excellent66%
  • Very good22%
  • Average8%
  • Poor3%
  • Terrible1%
Travellers talk about
“cigar bar”(25 reviews)
“lobby lounge”(29 reviews)
“club level”(51 reviews)
Wifi
Parking
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4.5 Star Hotel
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Offers from The Ritz-Carlton, St. Louis
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Hotel packages
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (925)Write a Review
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Reviewed 2 weeks ago via mobile

The Ritz Carlton in Clayton Missouri is an excellent place to stay if visiting St Louis. The location is perfectly placed in a quiet cul-de-sac with fantastic rooms and impeccable service. There are two great restaurants within walking distance, out of the front door....801 Fish...More

Thank Bohawg
Reviewed 2 weeks ago

I don't know what has happened to this once proud institution. I've stayed there for years btwn Xmas and New Years. The place has become dated. But now the lobby is cold, not warm like it always has. I don't know if there is new...More

Review collected in partnership with The Ritz-Carlton Hotel Company
Thank sanfordg2018
Response from Amanda J, General Manager at The Ritz-Carlton, St. LouisResponded 2 weeks ago

Dear Sanfordg2018, Thank you so much for your feedback regarding your recent stay at The Ritz-Carlton, St. Louis. Reading your feedback was truly unsettling. I am disappointed that you found the hotel dated as we recently completed renovations of all of our guestrooms, meeting space,...More

Reviewed 2 weeks ago

The place was clean n made you feel warm and comfort. Enjoyed the stay while driving my son to the military base. We enjoyed the rooms that were comfortable as well we also thought the people who worked there were pleasant.

Review collected in partnership with The Ritz-Carlton Hotel Company
Thank 277giaa
Reviewed 2 weeks ago

Everything from check-in to check-out was top notch. We were greeted with smiles at the front desk and called by name the rest of our stay. We had some drinks in the lively Lobby Lounge and a wonderful dinner at the Grill. All in all,...More

Review collected in partnership with The Ritz-Carlton Hotel Company
Thank mbush57
Reviewed 2 weeks ago

Every staff member at the Ritz Carlton St. Louis went above and beyond in providing excellent service during our stay. The hotel was incredibly clean, the rooms were very comfortable, and the location was convenient. We would highly recommend this hotel.

Review collected in partnership with The Ritz-Carlton Hotel Company
Thank jamesfV8353HA
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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Shuttle Bus Service
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$ 260 - US$ 495 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Family Rooms, Non-Smoking Rooms
Details
Price range
US$ 260 - US$ 495 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Family Rooms, Non-Smoking Rooms
Add Photo Photos
Traveller (165)
Room & Suite (383)
Dining (20)
Hotel & Grounds (230)
Business Centre & Event Rooms (19)
Bathroom (16)
Questions & Answers
Ask a question
MissBossy808
24 April 2017|
AnswerShow all 4 answers
Response from Amanda J | Property representative |
Good morning, MissBossy808 - Our Club Level Guestrooms on the 17th and 18th floors require a guestroom key to access but the other floors do not. There are small safes available in-room that are 14" long x 9" wide and 5... More
1
Vote
Nadya B
23 February 2017|
Answer
Response from Amanda J | Property representative |
Dear Nayda B - We would be would be happy to make arrangements to Washington University for you through our transportation provider for a nominal fee. This is our recommendation as we have personally vetted and can... More
0
Votes
Angela R
18 February 2017|
AnswerShow all 2 answers
Response from Amanda J | Property representative |
Dear Angela R, The Hotel does not offer a house car service; however, we partner very closely with a local transportation provider and can assist with any arrangements you may need. We are approximately 1 block from the... More
1
Vote
Room Tips
"Club level"
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"Stay on the Club Floor"
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"Club rooms have access to the communal club, which provides great breakfast, snacks and drinks."
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"It's difficult to imagine there isn't a good room."
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