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Sheraton Clayton Plaza Hotel St. Louis

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Traveller (99)
Room & Suite (54)
Dining (4)
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Overview
  • Excellent34%
  • Very good25%
  • Average21%
  • Poor12%
  • Terrible8%
Travellers talk about
AMENITIES
Wifi
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
3 Star Hotel
All hotel details
Additional information
Offers from Sheraton Clayton Plaza Hotel St. Louis
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from Sheraton Clayton Plaza Hotel St. Louis
Special Offer: Breakfast for 2 Included
Hotel deals
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Reviews (838)
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268
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Show reviews that mention
All reviewsclayton plazathe club loungebeds were comfortablebusiness tripfree shuttlest louisfitness centerself parkingrhondadowntownzooappetizerswashconferencemetrolinkcampussuburb
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1 - 5 of 835 reviews
Reviewed today

The staff at the Sheraton Clayton Plaza was pleasant overall. The rooms are lovely and beds were comfortable, but every request took too long, generally because the staff seemed to managing too much at once. The shuttle driver was busy refilling the water cooler, so...More

Review collected in partnership with this hotel
Thank Beth S
Hotel's Favourite
Reviewed 4 weeks ago

Our son just finished his 5th year Masters Degree at WashU and I spent my last night at the Sheraton Clayton Plaza during his tenure as a student. As I walked out for the last time, I knew I was going to miss this place....More

Review collected in partnership with this hotel
Thank Ephtraveler
Response from David H, General Manager at Sheraton Clayton Plaza Hotel St. LouisResponded 4 weeks ago

Dear Ephtraveler: Wow! I am so thrilled by your review and I thank you so much for taking the time to write us. Congratulations to you and your son and thank you so much for staying with us through the years. Don't forget us now...More

Reviewed 2 days ago

I attended a weekend workshop held at this Clayton hotel. It was a decent place although it is sort of old-school. The room was clean yet small and the mattress was truly one of the best I've ever slept on. Bathroom was only large enough...More

Thank jamimba
Response from David H, Front Office Manager at Sheraton Clayton Plaza Hotel St. LouisResponded 2 days ago

Dear Value Guest, Thank you for choosing to stay at the Sheraton Clayton Plaza Hotel St. Louis and providing your honest feedback on the Guest Satisfaction Survey. I apologize for the issues you encountered during your stay with us. Once again, thank you for your...More

Reviewed 3 days ago

We were here for a wedding and this is no doubt grossest hotel I've ever stayed in. Of the 17 members from my family who were staying from out of town, we were all in 100% agreement that this hotel was awful. 17 people...all agreeing...awful...More

Thank H-TownUpandDown
Response from David H, General Manager at Sheraton Clayton Plaza Hotel St. LouisResponded 2 days ago

Dear H-TownUpandDown: I am very sorry about the state of room in which you stayed. Unfortunately, when we took over this hotel it had not been renovated in ten (10) years and we are now in the process of remedying that. Yours sincerely

Reviewed 4 days ago

Sheraton is a brand known for luxury, unfortunately this location did not meet that standard. The trash can had trash and the bathroom had hair from previous occupancy. The TV screen also did not work. The location was perfect for our intent of visiting Forest...More

Thank AceWasHere
Response from David H, General Manager at Sheraton Clayton Plaza Hotel St. LouisResponded 3 days ago

Dear Decent: I am very sorry to hear about the trash in your room and the faulty television. Rest assured that I will be talking to the Director of Housekeeping and the Chief Engineer today.

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Concierge
Self-Serve Laundry
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$ 138 - US$ 233 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 138 - US$ 233 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (99)
Room & Suite (54)
Dining (4)
Pool & Beach (4)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Lidia O
16 October 2017|
AnswerShow all 5 answers
Response from David H | Property representative |
We are about 15 miles away from the airport and Best Shuttle (shared ride service) is easily the cheapest way in because a cab ride can cost $35.00 + whereas Best Shuttle will run about $15.00 plus tip.
0
Votes
Dhanson135
27 July 2017|
AnswerShow all 7 answers
Response from David H | Property representative |
It is roughly ten (10) miles away but there is a Metro station just a block and half from our hotel and the train (blue line) will take you here and back so you can avoid the traffic. We will be glad to help you out with... More
0
Votes
friend662013
26 March 2017|
Answer
Response from David H | Property representative |
Dear Friend662: If you give me your email address, I will be happy to send you copies of outr menus. They are brand new and outstanding. Hope to hear from you soon. Yours sincerely,
0
Votes
Room Tips
"Quiet on the 14th floor"
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"Don't ever stay here. Find anything else besides this hotel to stay in. That is my tip."
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"Choose a room at another hotel"
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"Cleaning, cleaning and more cleaning"
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