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We stayed one night at the Residence Inn. Our studio room was clean and roomy. the design of the hotel left a lot to be desired, We had a beautiful view - - of a retaining wall. For one night it was fine. I would...More
Thank George S
Response from Janet F, General Manager at Residence Inn St. Louis ChesterfieldResponded 18 April 2016
Thank you, George S, for your feedback regarding your visit. I'm sorry you found our property layout & view to be unsatisfactory. Our garden apartment layout is of our brand's original design, and we hope to provide a home away from home for our guests....More
I am sorry I was NOT impressed with this location at all!! I have stayed at other Marriott's and enjoyed it. To me the whole place didn't look clean at all. I wouldn't even use the dishes there, we just ate out. To me it...More
Response from Janet F, General Manager at Residence Inn St. Louis ChesterfieldResponded 4 April 2016
Thank you for your candid feedback regarding your stay. I'm truly sorry we didn't meet your expectations. While we are under construction, we do strive to have good service and a room that makes you feel at home. If there is anything I can do...More
As other reviewers have noted, this hotel is under construction during the March 2016 timeframe. Hazardous safety issues noted. The passage leading to our room was completely unlit and littered with extension ladders and the door handle into the room didn't operate properly. More worryingly,...More
1 Thank Jim_A_NewJersey
Response from Janet F, General Manager at Residence Inn St. Louis ChesterfieldResponded 30 March 2016
Thank you, Jim, for your feedback regarding your visit. I have shared your comments with our engineering department, as well as the project manager. We are hoping to finish this project in the next couple of weeks, and are truly sorry for any inconvenience it...More
I stayed at the Residence Inn Marriott in Chesterfield, MO on March 15 to March 16, 2016. On March 16th at 8:00am I awoke to chop saws, nail guns, and construction teams yelling. I called the front desk and spoke to the manager who in...More
Thank Andrew R
Response from Janet F, General Manager at Residence Inn St. Louis ChesterfieldResponded 18 March 2016
Thank you for you feedback, Andrew. I'm truly sorry you had such an unpleasant stay. While we are working on the exterior of the property, we hoped to minimize guest impact by doing the work after 8am and before 5pm during the week. I have...More
We arrived at this Residence Inn at about 8:00 p.m. We were assigned room 512 and were told it was the building right next to the check-in building. We walked around the building looking for 512 in the dark. We finally figured out which room...More
Response from Janet F, General Manager at Residence Inn St. Louis ChesterfieldResponded 9 March 2016
Thank you for offering this feedback regarding your stay. I'm truly sorry this was such an unpleasant experience, and we are working hard to prevent other guests from experiencing the same. We are working with our construction team to ensure the room numbers are visible...More
US$ 147 - US$ 229 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Residence Inn St. Louis Chesterfield Hotel Chesterfield ,
We don't have (REAL) recliners in the rooms. The chair that is in the room does recline back a little but there is no foot rest. We do have guest that will rent a recliner like a Lazy Boy from a local furniture rental... More
We don't have (REAL) recliners in the rooms. The chair that is in the room does recline back a little but there is no foot rest. We do have guest that will rent a recliner like a Lazy Boy from a local furniture rental company if they are staying for an extended period of time. If I can be of any assistants please contact me at the hotel.
Assistant General Manager
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"no views and if you are in a 2nd floor unit there is no elevator"