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Airport Plaza Inn & Conference Center

Expedia.comUS$ 81*
View Deal
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 84*
US$ 81*
US$ 84*
US$ 81*
US$ 82*
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Airport Plaza Inn & Conference Center
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309 Reviews from our TripAdvisor Community

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There are newer reviews for Airport Plaza Inn & Conference Center
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Showing 303: English reviews
Reviewed 16 August 2016 via mobile

Desk guy was nice. Several black hairs on my sheets and after three calls, a trip to the front desk and 1.5 hours, no clean sheets. Room was gross. Loud kids next door until 3:30 (called about that too).

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Helpful?
Thank teachsped13
Crystal C, Front Office Manager at Airport Plaza Inn & Conference Center, responded to this review

Thank you for your feedback. We appreciate your business. Our guest satisfaction is always top priority. We have recently made changes in our housekeeping staff to assure that our rooms are clean, comfortable, and satisfactory to our guest.

Las Vegas, Nevada
Reviewed 13 August 2016 via mobile

Pictures speak 1000 words. Everything was either broken, missing or dirty. Management is no where to be found and after switching rooms to ANOTHER dirty and broken room, we had no choice but to sleep fully clothed and walk around in shoes after 11 hours on the road. Breakfast was a joke. Out of order again, no coffee, unsanitary conditions...

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Helpful?
3Thank N L
Crystal C, Front Office Manager at Airport Plaza Inn & Conference Center, responded to this review

Thank you for your feedback. We appreciate your business. We have recently made improvements within our housekeeping department. We have updated our breakfast menu. Our team is always eager to assist guest with concerns and request. we value every guest. Please come visit to experience these positive changes we have made. We look forward to seeing you soon.

Saint Louis, Missouri
Reviewed 5 August 2016

After much deliberation, I reserved a room here for one night despite some of the negative reviews because the pictures looked nice, and the price was right. I figured if I checked in and it really was horrible, I'd just get my money back and go somewhere down the road. First, this hotel is not right off the main road;...

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Helpful?
2Thank erae84
Crystal C, Front Office Manager at Airport Plaza Inn & Conference Center, responded to this review

Thank you for your feedback. We appreciate your business. We have recently installed signs along the highway to better navigate the guest to the hotel. It is our pleasure to assure you that we have made positive changes in our housekeeping staff. We have intensified their training and reevaluated their performance to assure guest a clean and comfortable stay. We...

Saint Louis, Missouri
Reviewed 3 August 2016 via mobile

We got back late from a trip and stayed at this hotel. We were exhausted and basically fell into bed. I was gasping for breath most of the night, but I thought it was from being so tired. We woke up and realized our room was full of black mold - it had been painted over, but much had come...

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Helpful?
1Thank Ozarkarma
Airport P, Front Office Manager at Airport Plaza Inn & Conference Center, responded to this review

Thank you for your feedback. You are a valued guest. We apologize for any inconvenience that may have been caused. It is our pleasure to report the upgrades and renovations within our rooms. We are under NEW MANAGEMENT. We have a NEW TEAM of eager employees willing and ready to accommodate. Please come out and have a NEW AND IMPROVED...

UK
Reviewed 28 July 2016 via mobile

There are number of very negative reviews about this hotel and I must admit it is not the best hotel I have ever stayed at. Finding it was the first mission and it certainly wasn't obvious according to the GPS. I only wanted an overnight stay after a late night arrival in St Louis. The guys at the desk were...

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Helpful?
Thank Zedbiker
Airport P, Public Relations Manager at Airport Plaza Inn & Conference Center, responded to this review

Thank you for your feedback. We appreciate your business. You are a valued guest. We have made improvements to our housekeeping staff and extended our breakfast hours (4-9:30a.m.) We hope that you will come visit again so that you experience the positive changes and upgrades we have made to our hotel. Thank you

Minneapolis, Minnesota
Reviewed 25 July 2016

If you have any other option, do not stay here. As they other reviews suggest, this place is in very rough shape. There is a part of the building that is condemned, our room had many issues: light switch didn't work, stains on the sheets, dirty bathroom, and broken glass on the picture frame. We we able to find another...

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Helpful?
2Thank dan9182
Airport P, Front Office Manager at Airport Plaza Inn & Conference Center, responded to this review

Thank you for your feedback. We appreciate your business. It is with great pleasure to announce that we are under NEW MANAGEMENT and have made many positive changes and upgrades to the hotel. We have an entirely NEW HOUSEKEEPING STAFF. Our primary goal is always GUEST SATISFACTION. We apologize for any inconvenience that may have been caused. We would like...

Chicago, Illinois
Reviewed 22 July 2016

THIS HOTEL HAD NO TV, NO INTERNET, NO ELEVATOR. Additionally, the front desk gave me keys to a occupied room. It took 3 trips back to the front desk to finally get a key and a available room. MOLD IN THE SHOWER....... I WOULD NEVER STAY THERE OR RECOMMEND THIS HOTEL

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Helpful?
3Thank bennsales
Airport P, Front Office Manager at Airport Plaza Inn & Conference Center, responded to this review

Thank you for your feedback. We appreciate your business. It is with great pleasure to announce that WE HAVE FREE WI-FI, NICE HD PICTURE TELEVISIONS, AND A NEW HOUSEKEEPING STAFF. We apologize for any inconveniences that may have happened during your last stay. We would like to offer an invitation for you to come and experience some of the positive...

Los Angeles, California
Reviewed 19 July 2016 via mobile

This hotel is so run down and so dirty, that ai felt compelled to check the bed for bed bugs before I slept in the bed. There was hair in the shower, and most of the lamps in the room didn't work. I was on the second floor of the hotel and the elevators didn't work. The only positive thing...

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Helpful?
1Thank rnorthwaydreams
Airport P, Guest Relations Manager at Airport Plaza Inn & Conference Center, responded to this review

Thank you for your feedback. We appreciate your business. WE apologize for any inconvenience you may have experienced during your stay. It is with great pleasure to announce that we are currently renovating parts of the hotel. We have also hired a NEW HOUSEKEEPING STAFF. The Airport Plaza Inn offers many amenities to our guest. Some include Free WI FI,...

Reviewed 18 July 2016 via mobile

I would have to say that our experience at this facility was not good. This hotel is rated as a 3 stars. I have stayed at motels and hotels from the Philippines to Italy and just about every state. I would say that this hotel is a sub standard 1 star. Our reservations were mixed up, we had setup for...

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Helpful?
3Thank Alan N
Airport P, Public Relations Manager at Airport Plaza Inn & Conference Center, responded to this review

Thank you for your feedback. We appreciate your business. We apologize for any inconvenience you may have experience during your stay. We have hired NEW CREW MEMBERS who are better able to assist guest with questions and requests. It is with great pleasure to announce that our hotel has recently undergone renovations and upgrades throughout the premises. Our primary goal...

Oklahoma
Reviewed 11 July 2016

I booked this hotel on Expedia for a 3 night 4 day trip. We got in bed around 10pm but I couldn't fall asleep for a while. when I turned the lights on, I was shocked...bed bugs everywhere. we took a shower immediately and threw away cloths. I talked with the front desk. they offered us another room. we refused...

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Helpful?
6Thank 1Thunder
Airport P, Public Relations Manager at Airport Plaza Inn & Conference Center, responded to this review

Thank you for your feedback. We appreciate your business. WE apologize for any inconvenience you may have experienced during your stay with us. We value every comment and concern we receive from our guest. It is with great pleasure to announce that we have made many positive improvements with our housekeeping staff. We have recently purchased NEW MATTRESSES to go...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Pool
  • Free Internet
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
Services
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Airport Plaza Inn & Conference Center

Address: 11380 Natural Bridge Road, Bridgeton, Saint Louis, MO 63044-2201
Region: United States > Missouri > Saint Louis > Bridgeton
Price Range: ₹ 4,783 - ₹ 6,852 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Airport Plaza Inn & Conference Center 3*
Number of rooms: 170
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Also Known As:
Best Western Airport Plaza Hotel Bridgeton
Best Western Airport Plaza Inn And Conference Center
Best Western Bridgeton
Bridgeton Best Western
Airport Plaza Inn & Conference Center Saint Louis, MO - Bridgeton
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Questions & Answers

Here's what travellers have asked, with answers from Airport Plaza Inn & Conference Center staff and other travellers.
3 questions
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Questions? Get answers from Airport Plaza Inn & Conference Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“long hallways”
dovemountainhomes, 14 Mar 2017 | Read review
“Ask for a room on the first floor if you can. They are cleaner and more often than not more well-kept. There are also no elevators.”
635morganh, 11 Jan 2017 | Read review
“Don't stay here! Rooms are filthy!”
beachfun0613, 23 Sep 2016 | Read review
“Don't choose any room, would be my tip.”
studie1, 16 Sep 2016 | Read review
“Don't stay at this hotel unless its the only hotel available”
bennsales, 22 Jul 2016 | Read review
5 of 5
Expedia.com
US$ 81* /night
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TravelocityUS$ 81
Booking.comUS$ 82
CancelonUS$ 84
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*Disclaimer
Prices are for 1 room, 2 adults
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