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Crowne Plaza St Louis Airport

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515 Reviews from our TripAdvisor Community

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Showing 507: English reviews
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Mount Prospect Illinois
Reviewed 2 days ago NEW

I love this hotel. It is very clean and has great eye appeal. The rooms are large and comfortable with very comfortable beds. The location is awesome if you need to be anywhere near the airport. The common areas of this hotel are much nicer than other hotels.

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Helpful?
1Thank kenm3333
Findlay, Ohio
Reviewed 2 days ago NEW

Stayed at this property in the past and was surprised when the front desk "Khaila" greeted me by name. Very good service, Andre and Khaila are very professional and provide a very efficient check in and check out experience.

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Helpful?
1Thank johnnys2quick
Eagan, Minnesota
Reviewed 4 days ago NEW

Planning to stay here, Hmm a few pointers. The most accommodating staff are Andre and Jessica.(front desk) I must say the other front office staff are either new to industry or just plain dumb! Other than the two people I mentioned the other staff are rude and dishonest. They don't seem to have the ability to help you, but rather...

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Helpful?
Thank Humphrey O
Kansas City, United States
Reviewed 1 week ago

Stayed here for one night over the weekend and it was definitely one of the nicer Crowne Plaza's I have stayed at. The front desk staff was wonderful. They gave me a handicapped room which was well cleaned, decorated and very spacious. I liked the aromatherapy kits they included in the rooms. My biggest issue was that I was on...

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Helpful?
Thank Ferzeen P
Chapel Hill, North Carolina
Reviewed 1 week ago

Near airport and rental car return. The young man at the desk was a huge help getting all the minor irritations arising from my trip resolved. Got my rental car back and me back to the hotel. Thanks for everything.

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Helpful?
Thank Splorndle
Washington DC, District of Columbia
Reviewed 1 week ago via mobile

My stay was not pleasurable due to the amount of noise that could be heard in our room from the swimmers in the pool area. They also had a banquet function and I could hear the music vibrating my walls. I could also hear clanging from the weights early in the morning from the gym located near the pool area....

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Helpful?
Thank KEEKSKT
Peoria, IL
Reviewed 2 weeks ago via mobile

We recently stayed here for a weekend due to being in town for a sports tournament. Thankfully my whole family of 5 did not all come as we would have never fit into one of the hotel rooms. I can't remember the last time I have stayed at a hotel that offers double beds. It's time to update to queens....

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Helpful?
1Thank luvof3
Phoenix, Arizona
Reviewed 3 weeks ago via mobile

Second time to stay at this hotel and we had a WOW room! It was an end, corner room with a king bed, refrigerator, microwave and very spacious! Staff was super friendly, helpful and courteous. Was there for a conference and the conference staff was superb! The hotel interior is beautiful.

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Thank EHPhxAZ
Wayne, Pennsylvania
Reviewed 3 weeks ago via mobile

This hotel is ready for anything. My room overlooked the interior of the hotel, so it was extra quiet. The fitness center has lots of equipment. The coffee in the lobby was helpful in the morning. Everyone I met was ready to help. Close to the airport for easy fly in/out.

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Thank Kate C
Reviewed 20 February 2017

Have stayed at this property a half a dozen times in the last few months. Loved the location as it was handy for where I needed to travel and close to the airport. TGIF on site does a good job. Great workout facility. People working the front desk are attentive. Concierge lounge gentlemen at night is amazing. The problems I...

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Helpful?
Thank dukeebear
IHGService, Guest Relations Manager at Crowne Plaza St Louis Airport, responded to this review

Dear dukeebear, Thank you for your review regarding your recent stay at Crowne Plaza St. Louis Airport, MO. I am glad to see your perfect rating on the location, however, it is regrettable that you were disappointed by the level of assistance received surrounding your left item. Kindly be assured that we treat this matter seriously so I have sent...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Tennis Court
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
Crowne Plaza St. Louis Airport hotel offers a convenient lodging option, just one mile from Lambert-St. Louis International Airport. Business and leisure travelers alike can take advantage of complimentary round-trip airport shuttle service, which runs from 4 a.M. To midnight, and midnight to 1 a.M. Daily. Meals are made easy with on-site dining. This modern hotel features three dining options, including a full-service TGI Friday's; Clouds Restaurant, featuring a deluxe breakfast buffet; and The Atrium Bar, serving wine, beer and cocktails daily. After a long day of work or play, guests can relax in spacious accommodations, featuring plush seven-layer bedding, a flat-panel cable TV, high-speed wired and wireless Internet, and added bonuses like a soothing sleep kit. Top-notch services complete any stay. Guests can also enjoy chic amenities like a newly renovated health and fitness center, an indoor heated swimming pool, a concierge lounge and business center, and more. Situated minutes from STL Airport, Crowne Plaza St. Louis Airport is an ideal option for sightseeing, business travel, special events and more. Reserve a guest room at an exceptional rate today. ... more   less 

Additional Information about Crowne Plaza St Louis Airport

Address: 11228 Lone Eagle Dr, Bridgeton, Saint Louis, MO 63044-2739
Region: United States > Missouri > Saint Louis > Bridgeton
Price Range: ₹ 7,165 - ₹ 11,790 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza St Louis Airport 3.5*
Number of rooms: 350
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Also Known As:
Crowne Plaza St Louis Airport Hotel Bridgeton
Crowne Plaza Bridgeton
Crowne Plaza Hotel Bridgeton
Crowne Plaza St Louis Airport Saint Louis, MO - Bridgeton
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza St Louis Airport staff and other travellers.
6 questions
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Questions? Get answers from Crowne Plaza St Louis Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I have stayed a few times and found all the rooms to be very nice”
 of 5 bubbles johnnys2quick, 28 Mar 2017 | Read review
“You will need to be proactive and ask, I foe get someone at the front desk who is inapt then your stay might just end up that way.”
 of 5 bubbles humphreyo2013, 26 Mar 2017 | Read review
“all rooms were good I think we were on the third floor it was very comfy ..”
 of 5 bubbles buffe_bmw, 15 Feb 2017 | Read review
“Noisy rooms facing the street, find something facing the other direction.”
 of 5 bubbles S5160VDtimh, 14 Jan 2017 | Read review
“many interior rooms balcony the atrium and pool- most likely not as quiet as other rooms”
 of 5 bubbles f14carbo, 5 Nov 2016 | Read review
5 of 5