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Chateau on the Lake Resort & Spa

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#18 of 140 Hotels in Branson
Certificate of Excellence
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Chateau on the Lake Resort & Spa
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2,090 Reviews from our TripAdvisor Community

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There are newer reviews for Chateau on the Lake Resort & Spa
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Showing 2,089: English reviews
Reviewed 7 October 2016

My 3rd time staying at the Chateau. Amazing staff!!! The lake view is amazing. Great food. Everyone is friendly and helpful. Spa on site. Very relaxing environment for vacation with family and friends.

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Helpful?
Thank Michele B
ChateauGuestServices, Manager at Chateau on the Lake Resort & Spa, responded to this review

We are delighted that you chose Chateau on the Lake Resort again for you stay! We appreciate you taking a moment to let us know what amenities you enjoyed and pleased to know that the level of service you received met all of your expectations. We look forward to welcoming you again on your next visit in Branson! Sheri Young...

Boca Raton, Florida
Reviewed 7 October 2016 via mobile

Excellent dinner and drinks. Price is in line with quality. Lovely setting on table rock lake. If you want a table by the window with a view, ask for it in advance, but most tables do have a view. All in all a nice evening.

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Helpful?
Thank Jo P
ChateauGuestServices, Manager at Chateau on the Lake Resort & Spa, responded to this review

At Chateau on the Lake Resort Spa & Convention Center, we’re committed to providing each and every guest with an extraordinary level of service, we are delighted to hear that our staff provided you with service as you expected. Exceeding your expectations is what we strive for and we look forward to hosting you again! Sheri Young Guest Services Manager

Saint Louis, MO
Reviewed 6 October 2016

When staying at a hotel that has been hyped like Chateau on the Lake they better be prepared to demonstrate excellence. The room was clean but noisy, especially at night. The bed was squishy and soft like a hammock - not conducive to sleeping well. The parking garage was insulated against transferring sound into the hotel. I wished the rooms...

Review collected in partnership with this hotel
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Helpful?
Thank murphyshire
ChateauGuestServices, Manager at Chateau on the Lake Resort & Spa, responded to this review

Thank you for bringing to our attention the issues you experienced during your stay. We apologize that we did not meet your expectations during your stay. Such feedback is very valuable to us for it allows us to address situations such as yours before they become the norm. It is our hope you will give us another opportunity to redeem...

Kansas City, Missouri
Reviewed 4 October 2016

We attended a convention to set up a trade show booth and gave the bell hops and support staff a real workout helping us load and unload our van. They were all so cheerful and accommodating. I would recommend this hotel for its friendly staff and for the beauty of its surroundings.

Review collected in partnership with this hotel
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Helpful?
Thank personalchapters
ChateauGuestServices, Manager at Chateau on the Lake Resort & Spa, responded to this review

We are so pleased to hear our staff delivered exceptional service during your recent stay and convention. We are honored that you choose to spend your time with us. Exceeding your expectations is what we strive for and we look forward to hosting you again! Thank you, Sheri Young Guest Services Manager

Columbia, Missouri, Usa
Reviewed 4 October 2016

Everyone from the check-in associate to the housekeeper to the server who delivered breakfast was friendly and helpful. The room was spacious and the furnishings were lovely. All of the appointments were efficiently located and in good order. I loved every minute of it.

Review collected in partnership with this hotel
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Helpful?
Thank Jeanne A
ChateauGuestServices, Manager at Chateau on the Lake Resort & Spa, responded to this review

I am delighted to hear that your experience at the Chateau was enjoyable and relaxing and your accommodations were to your expectations. Our staff strives to provide sincere and genuine service. I will pass on your kind words to them. Thank you for sharing your comments and hope we will to be your future hotel stay when in Branson. Warm...

Columbia, Missouri
Reviewed 4 October 2016

Spectacular spot for the 150th anniversary of the Missouri Press Association. Don't get to Branson as much as I'd like these days, but this trip was special. Food, service, lodging, facilities, everyone was just great in the beautiful Chateau.

Review collected in partnership with this hotel
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Helpful?
Thank S6912EFjamess
ChateauGuestServices, Manager at Chateau on the Lake Resort & Spa, responded to this review

I'm glad to hear that your experience at the Chateau was enjoyable and relaxing and that you enjoyed your conference time. Our staff provides sincere and genuine service. I will pass on your kind words to them. Thank you for sharing your comments and hope we will to be your future hotel stay when in Branson. Warm Regards, Sheri Young...

joplin, United States
Reviewed 4 October 2016

Everything was great as advertised! I had purchased the romantic package and it was nicely done. Loved the view and the ability to get to various places in Branson easily. The offerings at the Hotel were very good espesially the food.

Review collected in partnership with this hotel
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Helpful?
Thank Dennis C
ChateauGuestServices, Manager at Chateau on the Lake Resort & Spa, responded to this review

Thank you for your wonderful review. I am pleased to hear you had such a great time at our resort and enjoyed the food, and service. There is no greater compliment than a personal referral. We hope will you visit us again soon. Sincerely Sheri Young Guest Services Manager

Yukon, Oklahoma
Reviewed 4 October 2016

Had a lovely stay at the Chateau! Every part of our stay was upscale from our room with a view, the food, the staff, the pool & hot tub and the Spa!! Didn't have kids with us, but lots there to keep them entertained including a movie theatre :)

Review collected in partnership with this hotel
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Helpful?
Thank plou64
ChateauGuestServices, Manager at Chateau on the Lake Resort & Spa, responded to this review

We are very happy to hear how much you enjoyed your time with us and that you decided to spend your anniversary here to Chateau on the Lake. We appreciate, that you took the time to share your experience with us and fellow travelers. As service from the heart is our key focus, I will certainly share your positive comments...

St Louis
Reviewed 4 October 2016

An average hotel at an above average price. Lotion not replaced in room. Restaurants never got orders correct, although food very good. Desk staff new and not well trained. No one knew how a gift card worked. We were trapped in the hotel garage for 15 minutes due to a hotel truck blocking the exit while construction blocked the other...

Review collected in partnership with this hotel
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Helpful?
Thank Carol W
ChateauGuestServices, Manager at Chateau on the Lake Resort & Spa, responded to this review

Please accept my most sincere apologies for us not being able to meet your expectations during your stay. Your comments as is the case from any of our guests are very important to us. We will share this with our department heads and will address the concerns so that they may not happen again. We do hope we will be...

Springfield, Missouri
Reviewed 4 October 2016

You will not be disappointed. Beds were so comfortable, the rooms impeccable. The staff was friendly, helpful and yet very professional. Everyone watched that their area was tip top. Great Experience!

Review collected in partnership with this hotel
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Helpful?
Thank 152jolynn
ChateauGuestServices, Manager at Chateau on the Lake Resort & Spa, responded to this review

I'm happy to know that your most recent stay at the Chateau on the Lake was relaxing and your enjoyed view and great food. Thank you for sharing your experience. We hope to be your future "home away from home" during your visits to Branson. Sincerely, Sheri Young Guest Services Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Chateau on the Lake Resort and Spa,Branson's only AAA Four Diamond resort and spa. Nestled in the Ozark Mountains over-looking the pristine waters of Table Rock Lake, yet only a short distance from nearby theaters, shopping, attractions and golf courses. One of the features of the resort is its 10 story atrium lobby complete with cascading waterfalls,lush plants and foliage. All guestrooms have hand finished textures walls in warm tones, comfortable Perfect Sleeper mattresses, down comforters, 37" flat screen TVs, Wi-Fi. Most of our guestrooms have balconies with lakefront, lakeview or moutain view exposure. Our award winning restaurant the Chateau Grille, has great food, great service and breath taking views of Table Rock Lake. Our #Sunday Brunch is Branson's best. ... more   less 

Additional Information about Chateau on the Lake Resort & Spa

Address: 415 North State Highway 265, Branson, MO 65616-8954
Region: United States > Missouri > Branson
Price Range: ₹ 7,259 - ₹ 17,004 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Chateau on the Lake Resort & Spa 4*
Number of rooms: 301
Reservation Options:
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Also Known As:
Chateau On The Lake Resort And Spa
Chateau On The Lake Hotel Branson
Chateau Lake
Hotel Style:
#1 Spa Hotel in Branson
#2 Top resorts Hotel in Branson
#14 Business Hotel in Branson
#29 Family Hotel in Branson
#31 Romantic Hotel in Branson
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Questions & Answers

Here's what travellers have asked, with answers from Chateau on the Lake Resort & Spa staff and other travellers.
18 questions
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Royal City, Washington
6 months ago
Jefferson City, MO
Little Rock, Arkansas, United States
over a year ago
Saint Louis, Missouri
over a year ago

See all questions (18)

Questions? Get answers from Chateau on the Lake Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not pay the extra $'s to request a balcony room, most have balcony's”
 of 5 bubbles lary_93446, 16 Feb 2017 | Read review
“Make sure you get a room with a balcony and view of the lake. It was wonderful to sit on the balcony in the morning and the evening.”
 of 5 bubbles 851jackier, 16 Feb 2017 | Read review
“Keurig in the room. Bring your tea Kcup if you like your tea early in the morning. Coffee was provided. ”
 of 5 bubbles sbaldwin_dcm, 4 Feb 2017 | Read review
“Great set-up for 4 women roommates!”
 of 5 bubbles ChristyAxfordAllen, 31 Jan 2017 | Read review
“If you have the money then I guess go for the biggest and best room possible because the king balcony room for $155 just wasn't that great.”
 of 5 bubbles Dredd3223, 24 Jan 2017 | Read review
5 of 5