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I took 4 kids to the Waterpark on a day pass. We were barely there 30 minutes when one of them got sick from the chemicals. He had a rash breaking out all over and trouble breathing. I knew I had to get him out...More
5 Thank Karen N
Response from Denise P, Guest Relations Manager at Castle Rock Resort & WaterparkResponded 16 February 2015
We appreciate your review of your recent visit to Castle Rock Water Park. Please be assured, our guests’ comfort and safety is very important to us, and we go above and beyond to maintain safe chemical levels. We do not use a chlorine shock, and...More
The hotel portion is just alright. The water park is a little better than alright. The kids were excited, ages 6-11. They could only handle a couple of hours before the chlorine did them in. It's very strong. They had fun on all the attractions,...More
tower room was clean and roomy. Water park was enjoyable for kids. Unfortunately 2 attractions were down for repair during our stay but nonetheless kids were still happy.
Disappointed in breakfast buffet and options in the hotel restaurant. Not something I would pay for and...More
Really disappointed in our stay. For the money, I really expected more. The water park, if you could call it that, was adequate. The staff was friendly but the accommodations were little better than a Motel 8. The room was dirty, the sheets were dirty,...More
it was nice that they let you swim before and after your check out! One of the big slides was down and my 5 year old son was to scared of the dark one.... on our 3 day trip they never got it fixed also...More
Response from Nikki6or3 | Reviewed this property |
Please don't waste your money. you will be disappointed and your poor grandkids will too! Grand Country Hotel has a water park that is much better. The hotel isn't that great but the water park is definitely better than... More
Please don't waste your money. you will be disappointed and your poor grandkids will too! Grand Country Hotel has a water park that is much better. The hotel isn't that great but the water park is definitely better than Castle Rock.