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Castle Rock Resort & Waterpark

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Traveller (104)
Room & Suite (139)
Dining (22)
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Overview
  • Excellent14%
  • Very good21%
  • Average22%
  • Poor17%
  • Terrible26%
Travellers talk about
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Suites
3 Star Hotel
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Reviews (455)
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110
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LanguageEnglish
64
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102
81
110
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All reviewstower roomkids loved the water parkgreat wolf lodgetypical hotelgift shopnothing fancygrill
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151 - 155 of 455 reviews
Reviewed 14 July 2015

Okay so my family and I visited Branson over the 4th of July weekend and it was our first visit to the town. we had originally selected a different hotel, but when we saw pictures of the waterpark we automatically thought about the kids so...More

1  Thank Dancerdp
Response from Denise P, Guest Relations Manager at Castle Rock Resort & WaterparkResponded 16 July 2015

Thank you for providing us your feedback regarding your stay at Castle Rock Water Park and Resort. We are continually working to improve our operations, and we use our customer feedback to help us develop the best possible guest experience. We regret letting you down...More

Reviewed 10 July 2015

We have stayed at this location 2 times this year. Once in Feb. and then again in June. Both times were great. This is our new hotel of choice when visiting Branson. Nice and friendly staff, conveniently located, reasonably priced, family friendly and great indoor...More

1  Thank tonya f
Response from Denise P, Guest Relations Manager at Castle Rock Resort & WaterparkResponded 16 July 2015

Thank you so much for your kind review! We take great pride in our staff and our product, and we are thrilled to hear you enjoyed your stay. We hope you will stay with us again the next time you are in Branson. Sincerely, Alex,...More

Reviewed 8 July 2015

Stayed at this hotel over Memorial Day weekend. The water park was fine. We have a 4 year old and the wate rpark is better suited for older children. Website advertises that you can visit the water park without leaving the hotel which is false....More

Thank Whitley V
Response from Denise P, Guest Relations Manager at Castle Rock Resort & WaterparkResponded 16 July 2015

We appreciate you taking the time to review your stay at Castle Rock Water Park and Resort. Though we are proud of our facilities and services, we regret letting you down with regards to your amenities. If you have any additional comments or feedback, please...More

Reviewed 6 July 2015 via mobile

After reading some of the reviews I was a little worried, but we were very impressed. The room had two tv's, a fridge, coffee maker, hair dryer, and looked very clean and well kept. The beds were soft and much more comfortable than some hotels...More

3  Thank Tammy R
Response from Denise P, Guest Relations Manager at Castle Rock Resort & WaterparkResponded 9 July 2015

We are so happy to hear that you and your kids had a great time at Castle Rock. We work hard to provide the best possible guest experience, so we love hearing that families are enjoying their stay at our water park. Thank you for...More

Reviewed 27 June 2015

We normally go to Grand Country Inn, we decided to try this place and where very pleased. Much better rooms, way better water park. They had a lot more room for parking. Try it you will not be disappointed!! I'm glad we didn't go off...More

6  Thank Kelly M
Response from Denise P, Guest Relations Manager at Castle Rock Resort & WaterparkResponded 2 July 2015

Thank you so much for your kind words! We always appreciate the chance to hear from our guests, but it is especially nice to receive positive feedback. We are very happy that you and your family had a great time at Castle Rock Resort and...More

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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Meeting Rooms
Self-Serve Laundry
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Indoor pool
Outdoor pool
Details
Price range
US$ 48 - US$ 156 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$ 48 - US$ 156 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
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Traveller (104)
Room & Suite (139)
Dining (22)
Pool & Beach (22)
Amenities (82)
Family and Play Areas (6)
Questions & Answers
Ask a question
Latrice C
13 April 2017|
Answer
Response from CastleRockManagement | Property representative |
Latrice, Feel free to gave me a call here at 417-336-6000 we will go over your questions about your reservation.
0
Votes
Sheila K
25 July 2016|
Answer
Response from TwinsOfGemini | Reviewed this property |
I'm so sorry I haven't checked this in awhile. Pretty sure your questions have been answered and enjoyed your stay.
0
Votes
Ron W
1 April 2016|
AnswerShow all 2 answers
Response from Nikki6or3 | Reviewed this property |
Please don't waste your money. you will be disappointed and your poor grandkids will too! Grand Country Hotel has a water park that is much better. The hotel isn't that great but the water park is definitely better than... More
1
Vote
Room Tips
"Call ahead before booking to confirm pool availability"
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"Child friendly, do not expect a quiet room."
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"If you aren't there with kids, and want it to be a quiet stay, go somewhere else."
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"rooms in the Tower building do not require going outside to get to and from the waterpark, sundries shop, or..."
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