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Marriott St. Louis Airport

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1,170 Reviews from our TripAdvisor Community

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There are newer reviews for Marriott St. Louis Airport
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Showing 1,162: English reviews
San Jose, California
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 18 May 2016

I usually stay at this Marriott property due to is great location to downtown, freeway access, airport and car rental facility when I work near the St. Louis, MO area. This hotel is really wonderful because of their Staff! The renovated rooms for elite customers are fabulous, Marriott beds and super comfy and the Concierge room and its great crew... More 

Helpful?
Thank julieta16
Bob L, General Manager at Marriott St. Louis Airport, responded to this review

We indeed have a wonderful team or service professionals working every day to provide personalized service. Thank you for the kind comments as they will enjoy reading them. We appreciate your loyalty and look forward to hosting you again soon. Bob Lambert General Manager 314-253-5155 Direct Line More 

Huntington Beach, United States
Level Contributor
124 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 18 May 2016

Appears they have spent some money on the lobby, but the rooms seem a little dated. Especially the bathrooms. The room was pretty small, not refrigerator. Was only there for one night, so didn't use many amenities. The market and concierge both close at 10pm. Fortunately there is a convenience store within walking distance.

Helpful?
Thank Dan E
Bob L, General Manager at Marriott St. Louis Airport, responded to this review

Thank you for taking the time to share your experience. If you choose to stay with us again, please ask for the West tower where are 400 rooms have been renovated with refrigerators. Please also note we serve food and beverage until 12 midnight in our restaurant and bar for your convenience and items from our Market are still available... More 

Rochester, New York
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 18 May 2016

I went with a group that booked 17 rooms. We booked these months in advance. We were told check-in time was 3 pm. When we went to check in at 3 pm, most of the rooms weren't ready. We were given the last room at 5:30 pm. Their excuse was: "we're very busy"., and that was that. According to the... More 

Helpful?
Thank 88_Stang57
Bob L, General Manager at Marriott St. Louis Airport, responded to this review

We apologize your experience was less than satisfactory. We pride ourselves on excellent and detailed service and we failed in your case. We will look into your issues as an opportunity to improve our operation. Thank you for sharing your experience with us. Bob Lambert General Manager 314-253-5155 Direct Line More 

1 review
Reviewed 18 May 2016

I spend a lot of time on the road and always stay at a Marriott. The staff at this hotel is top notch. I especially want to recognize Joanne and Paige at the Concierge Lounge. Always making breakfast feel like breakfast at home. Thanks for the amazing service! -Kas

Helpful?
Thank Kas R
Bob L, General Manager at Marriott St. Louis Airport, responded to this review

Thank you for the excellent review. We have a great team in our lounge and they will enjoy reading your comments. We appreciate your loyalty and look forward to hosting you again soon. Bob Lambert General Manager 314-253-5155 Direct Line More 

Atlanta, Georgia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 18 May 2016 via mobile

Many thanks for the staff at the St. Louis Airport Marriott for helping make my weekly experience in St. Louis incredible. Special thanks to Jaraline and Lauren in the lobby bar, Joanne, Mary Jane and Nelle in the concierge. A big thank you to Vince from engineering for make my room nice and warm during this code spring week. Thanks... More 

Helpful?
Thank joealampi
Bob L, General Manager at Marriott St. Louis Airport, responded to this review

Thank you for excellent review!! We truly appreciate your loyalty and value the opportunity to host the Oracle team. The team will enjoy reading your comments!! Bob Lambert General Manager 314-253-5155 Direct Line More 

Detroit, Michigan
Level Contributor
270 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 18 May 2016

Overall the place could be very nice. The gym was good except for one machine that has a broken handle. The pool looked nice and it was cool that it was in door/out door in one area and then it looked to have a second bigger pool. The concierge lounge was very nice with a good breakfast, snacks, and desert.... More 

Helpful?
Thank julio6925
Bob L, General Manager at Marriott St. Louis Airport, responded to this review

Thank you for sharing your experience with us. We are frustrated to learn your hallway was not maintained up to our normal standards. We will look into this issue and discuss with our team. We look forward to your return and serving you another great burger. Bob Lambert General Manager 314-253-5155 Direct Line More 

Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 17 May 2016 via mobile

I write reviews on a regular basis but this will be the most important and heartfelt review ever. My 22 year old son is a alcoholic and clinically depressed. While on his way cross country to treatment he became intoxicated on a layover and was unable to board. I booked my son using rewards points at the airport Marriott and... More 

Helpful?
Thank Lelania70
Bob L, General Manager at Marriott St. Louis Airport, responded to this review

Thank you for taking the time to share your sons experience with us. Thankfully, our hotel is full of caring and compassionate team members who understand the human element in all situations. We truly wish you and your family nothing but the best. Bob Lambert General Manager 314-253-5155 Direct Line More 

Manchester, United Kingdom
Level Contributor
32 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 16 May 2016

stayed for one night, on Friday, before flying out of STL the next morning. I got the shuttle service, and the driver was incredibly cheerful and friendly. Check-in was quick, and I appreciated being called by my name by the reception staff, both in person and when I phoned up for room service later in the day. My room was... More 

Helpful?
Thank vickiwithani
Bob L, General Manager at Marriott St. Louis Airport, responded to this review

Thank you for the excellent review. We truly appreciate the comments about the staff and are delighted to know we connected with you on a personal level. Please note, all Marriott Rewards members who make reservations through Marriott.com receive complimentary internet. We would love to have you as a member!! We look forward to our next opportunity to host you.... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 May 2016

I was very well treated every time I come in here. The staff is always willing to fulfill my needs as a guest. The concierge is very good and Joanna and her coleagues always have nice treats to us in the Executive Lounge. I recommend the hotel as a very good choice!

Helpful?
Thank Sydney R
Bob L, General Manager at Marriott St. Louis Airport, responded to this review

Thank you for the awesome review and kind comments about our staff. We appreciate your loyalty and look forward to our next opportunity to host you. Bob Lambert General Manager 314-253-5155 Direct Line More 

Rainier, Oregon
Level Contributor
809 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 270 helpful votes
Reviewed 13 May 2016

We stayed at this location because of their "Park-and-Fly" plan; unfortunately, we did not get their best rate, for reasons that still are not clear. On entering (after a meandering ride through parking lots, freight entries, and pot-holed parking spaces), the noise level in the lobby bar was so high, we could not hear the front desk people. Once in... More 

Helpful?
Thank Kalamariverrat
Bob L, General Manager at Marriott St. Louis Airport, responded to this review

Thank you for sharing your experience with us. We are sorry to hear the upbeat nature of our lobby did not meet with your approval. Most find our lobby a great place to connect with others, listen to live music, and enjoy excellent food and beverage. We would also love to know more about your shuttle experience as our twenty-four... More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Rock River Grill
Rock River Grill
Cuisines: American, Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Marriott St. Louis Airport

Address: 10700 Peartree Lane, Berkeley, Saint Louis, MO 63134
Region: United States > Missouri > Saint Louis > Berkeley
Price Range: ₹ 8,207 - ₹ 15,252 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Marriott St. Louis Airport 3.5*
Number of rooms: 601
Reservation Options:
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Also Known As:
Marriott St. Louis Airport Hotel Berkeley
Marriott Saint Louis
St Louis Airport Marriott
Saint Louis Marriott
Marriott St. Louis Airport Saint Louis, MO
Hotel Style:
#1 Family Hotel in Berkeley
#1 Business Hotel in Berkeley
#2 Romantic Hotel in Berkeley
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Questions & Answers

Here's what travellers have asked, with answers from Marriott St. Louis Airport staff and other travellers.
21 questions
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Questions? Get answers from Marriott St. Louis Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Huge facility with a large variety of choices.”
 of 5 bubbles jimpatjr, 11 Nov 2016 | Read review
“If you don't like ground-floor rooms, be sure to ask for an upper floor.”
 of 5 bubbles deland22, 2 Nov 2016 | Read review
“Be ready for all the extra charges.”
 of 5 bubbles stevene254, 19 Oct 2016 | Read review
“Always check you room!”
 of 5 bubbles SSFNC, 14 Oct 2016 | Read review
“Avoid it if you can”
 of 5 bubbles jama80, 12 Oct 2016 | Read review
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