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Hilton Garden Inn St Louis Airport

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Hilton Garden Inn St Louis Airport
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876 Reviews from our TripAdvisor Community

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Showing 870: English reviews
1 review
Reviewed 2 days ago NEW

We have now stayed at this HGI near St. Louis airport 3 times in the past three months. Each time, we have been fortunate enough to deal with Michelle at the front desk. Through a variety of circumstances and situations, she has invariably been competent, capable, professional, warm, friendly and very helpful. Other hotel personnel have been great, but she... More 

Helpful?
Thank Bruce L
atlanta, United States
1 review
Reviewed 5 days ago NEW

It was nice and clean. Very convenient to interstate and airport. Staff was friendly and accommodating. I would stay again. I had to be close to my Aunt who lived in University City and it took ten minutes to get to her place.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank veronicabP4544AT
Whitney R, Front Office Manager at Hilton Garden Inn St Louis Airport, responded to this review

Dear VeronicabP4544AT, Thank you for taking the time to review our hotel on TripAdvisor. I am pleased to hear you found the hotel nice and clean when you arrived. Comments like yours are what we strive for everyday in regards to staff being friendly and accommodating. I am glad you got to enjoy your stay while visiting your Aunt at... More 

Little Rock, Arkansas
1 review
Reviewed 1 week ago

The bed was a little lumpy. Overall, I had a pleasant experience with this hotel. Transportation from the airport was a little slow but the driver was so nice. Breakfast was wonderful! Great location!

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank 236peace
Whitney R, Front Office Manager at Hilton Garden Inn St Louis Airport, responded to this review

Dear 236peace, Thank you for taking the time to review our hotel on TripAdvisor. I am pleased to hear you had a pleasant experience at the hotel. I am sorry that the bed was lumpy and the transportation was slow during your visit. I am pleased that the driver was nice and the breakfast wonderful though during your stay. We... More 

Rolla, Missouri
1 review
Reviewed 1 week ago

They changed my first room due to the blood stains and fresh boogers on my sheets. The second room was as bad with chocolate stains on the sheets. I decided to sleep in the second room just because I was leaving in 4 hours

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank pouryas677
Seattle, United States
1 review
Reviewed 1 week ago

The bathroom tub was chipped in numerous places and the toilet was in need of replacing. The staff was very helpful and accommodating. The breakfast was standard for this level of hotel. For the price I paid, I should have stayed at the other Hilton but it was sold out during my dates.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank R5751DMmichaelh
Whitney R, Front Office Manager at Hilton Garden Inn St Louis Airport, responded to this review

Dear R5751DMmichaelh, Thank you for taking the time to review our hotel on TripAdvisor. I apologize that about the condition of the bathroom during your stay as that is not the type of service we wish to provide our guests. I am pleased the staff was helpful during your visit. We hope to see you again the next time you... More 

Glenn Dale, Maryland
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago

Sequestered for a business meeting at the Hilton Garden Inn was remarkably pleasant due to the accommodations and the very helpful staff. Food was very good. Service was excellent. Would definitely return.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Laurie S
Whitney R, Front Office Manager at Hilton Garden Inn St Louis Airport, responded to this review

Dear Laurie S, Thank you for taking the time to review our hotel on TripAdvisor. I am very pleased to hear that your stay was pleasant and the staff helpful. We look forward to welcoming you back in the future! Have a great day, Whitney Reese Front Office Manager More 

Avon Lake, Ohio
2 reviews
Reviewed 1 week ago

Good location in terms of airport proximity. Poor location in terms of local restaurants. Beds were the worst I've had in years. Hard as a rock. In hotel restaurant was good - good service, good food.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Jamie B
Whitney R, Front Office Manager at Hilton Garden Inn St Louis Airport, responded to this review

Dear Jamie B, Thank you for taking the time out of your schedule to provide us feedback through TripAdvisor. I wish to express my sincere apology for the lack of accommodating service and accommodations you have received especially related to the bed and local restaurants. I assure you that this is not indicative of the level of service and quality... More 

Cranston, Rhode Island
1 review
Reviewed 1 week ago

Overall I would say the front desk service was excellent. They made sure that everything was smooth. Especially Wayne he was always there when we needed some help. I had to stay an extra night and the staff was accommodating and even cancelled my other hotel reservation. Breakfast was excellent.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank ameliop2016
Whitney R, Front Office Manager at Hilton Garden Inn St Louis Airport, responded to this review

Dear ameliop2016, Thank you for taking the time to review our hotel through TripAdvisor. I am very pleased to hear the service provided by the front desk was excellent and made everything go smoothly during your visit. I am especially pleased to hear Wayne was helpful and accommodating. We hope to see you again the next time you are in... More 

Boston, Massachusetts
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 weeks ago

Not a safe location mattresses were old and the fire alarm went off at five in the morning . the staff was very very nice but overpriced for what I paid for . I would only stay here if I had to visit somebody close to the location unless they give me mattresses better rooms that are price

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Carol C
Whitney R, Front Office Manager at Hilton Garden Inn St Louis Airport, responded to this review

Dear Valued Guest, Thank you for taking the time out of your schedule to provide us feedback through Tripadvisor. I wish to express my sincere apology for the lack of accommodating service and accommodations you have received. I assure you that this is not indicative of the level of service and quality we strive to provide to each of our... More 

Raleigh, United States
1 review
Reviewed 2 weeks ago

Hotel excellent. need more attraction around hotel that family can take advantage of. Shopping centers or visitation places. Site around the hotel needs to be addressed for a much clearer view by customers

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank 277melvinm
Whitney R, Front Office Manager at Hilton Garden Inn St Louis Airport, responded to this review

Dear 277melvinm, Thank you for taking the time out of your schedule to provide us feedback through Tripadvisor. I appreciate your loyalty to the Hilton Garden Inn. After reading your comments I am pleased to hear that you had an excellent stay during your visit. Please know that your feedback is extremely valuable to us. Feedback such as yours assists... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hilton Garden Inn St. Louis Airport hotel is only two miles away from Lambert International Airport, with complimentary 24 hour shuttle for guests. The hotel is located off I-70 next to the NorthPark business and entertainment complex. Guests receive complimentary WiFi in each room. ... more   less 

Additional Information about Hilton Garden Inn St Louis Airport

Address: 4450 Evans Pl, Berkeley, Saint Louis, MO 63134-2600
Region: United States > Missouri > Saint Louis > Berkeley
Price Range: ₹ 6,498 - ₹ 10,943 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn St Louis Airport 3*
Number of rooms: 136
Reservation Options:
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Also Known As:
Hilton Garden Inn St Louis Airport Hotel Berkeley
Hilton Garden Inn St Louis Airport Saint Louis, MO
Hotel Style:
#1 Best Value Hotel in Berkeley
#1 Romantic Hotel in Berkeley
#3 Family Hotel in Berkeley
#4 Business Hotel in Berkeley
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn St Louis Airport staff and other travellers.
6 questions
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Questions? Get answers from Hilton Garden Inn St Louis Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't choose one here at all.”
 of 5 bubbles SAM387, 15 Nov 2016 | Read review
“Try the name your price tool on Orbitz. You can generally get a lower rate. Every penny counts, right!!!”
 of 5 bubbles 2kctravlers, 22 Oct 2016 | Read review
“24-hour airport shuttle”
 of 5 bubbles ChasinNJ, 13 Aug 2016 | Read review
“Go elsewhere”
 of 5 bubbles TheColorGuy, 4 Aug 2016 | Read review
“Do NOT stay in a room facing I-70, unless you don't mind heavy traffic noise.”
 of 5 bubbles Thailandtraveler64, 2 Jul 2016 | Read review
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