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Quality Inn

106 reviews
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Traveller (33)
Room & Suite (29)
Dining (4)
Overview
  • Excellent42%
  • Very good26%
  • Average15%
  • Poor5%
  • Terrible12%
Travellers talk about
“waffle house”(4 reviews)
“front desk”(14 reviews)
“c worked great”(2 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Family Rooms
Fitness centre
2.5 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (106)Write a Review
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Traveller rating
43
28
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6
13
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LanguageEnglish
43
28
16
6
13
Show reviews that mention
All reviewswaffle housefront deskc worked greatovernight stopworking ordereggs and sausagechiefs gamerooms were clean and comfortablelittle thingsyogurtexercise roomkansas citywould stay here againhighwaymomicrowave
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1 - 5 of 106 reviews
Reviewed 2 weeks ago via mobile

Stayed on a Friday night. Desk clerk was extremely friendly and had a smile on her face when we checked in and again when we saw her the next morning. Hotel used to be Comfort Inn and they still serve a full hot breakfast --...More

Thank 5tries
Response from Lisa K, FRONT DESK at Quality InnResponded 2 weeks ago

Thank you for your review. We are happy that you enjoyed your stay and staff and our breakfast that was served. We appreciate your positive comments and look forward to you being our guest in the future. Have a great day!

Reviewed 4 weeks ago

We are from Oklahoma and recently visited a friend who was hospitalized in Kansas City, Missouri. We Stayed at the Quality Inn in Belton. The staff was professional, helpful and friendly. The rooms were clean. The breakfast was better than any other hotel breakfasts I...More

Thank Jonathan L
Response from Lisa K, other at Quality InnResponded 4 weeks ago

Thank you for your positive feedback.. We are pleased that our staff met your needs, that breakfast was great and that your stay was clean and comfortable. Thank you for being our guest. We look forward to you staying again with us in the future....More

Reviewed 29 August 2017 via mobile

This is now the 2nd time I've stayed for business. All your hotel staff was amazing except manager. Was rude about Bkfast 10 min early when I had to leave. Last trip I just made here I checked on my room and she hung up...More

2  Thank readasap
Response from Lisa K, Front Desk at Quality InnResponded 21 September 2017

We are sorry that your experience wasn't up to your expectations. There are rules we have to follow per Choice Standards regarding breakfast and other areas of our business. Perhaps you misunderstood our manager. We think she goes the long mile for every aspect of...More

Reviewed 19 August 2017

When we checked in the front desk lady sabrina was so sweet. She did everything she could to make our stay amazing. However the manager is horrible. She doesn't smile or care if I have a problem. Umm hello you work in customer service.

2  Thank Lisa H
Response from Lisa K, frontdesk clerk at Quality InnResponded 26 August 2017

We thank you for your review and apologize for not meeting your expectations. Have a great day!

Reviewed 12 July 2017

Location is near freeway, but not on it...was easy to get to and plenty of parking. The staff was friendly and efficient. The room was clean and comfortable and the noise level was fine. I did not eat breakfast.

1  Thank M B
Response from Lisa K, Front Desk at Quality InnResponded 17 July 2017

Thank your for your review. We appreciate your positive comments regarding our staff and hotel. We look forward to having you as our guest again in the future. Have a great day!

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Pool
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Breakfast Available
Things to do
Pool
Fitness Centre with Gym / Workout Room
Details
Price range
US$ 72 - US$ 102 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 72 - US$ 102 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (33)
Room & Suite (29)
Dining (4)
Pool & Beach (2)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Jennifer K
31 March 2017|
Answer
Response from Lisa K | Property representative |
Our hotel does not have laundry services. There are laundry mats close to the hotel.
0
Votes
Dick035
13 December 2016|
AnswerShow all 2 answers
Response from Lisa K | Property representative |
No, we do not allow pets. Sorry.
0
Votes
Room Tips
"Do not take a room at the very back of the hotel. They used to be smoking rooms, and still smell icky."
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"Don't get a room close to any ice machine. The machine makes ice all night and you can hear the ice..."
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"Right across the highway from the delicious Texas Roadhouse Restaurant"
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"Top floor is obviously quieter but they do not have an elevator."
Read review
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