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All reviewswaffle housefront deskc worked greatovernight stopworking ordereggs and sausagechiefs gamerooms were clean and comfortablelittle thingsyogurtexercise roomkansas citywould stay here againhighwaymomicrowave
Stayed on a Friday night. Desk clerk was extremely friendly and had a smile on her face when we checked in and again when we saw her the next morning. Hotel used to be Comfort Inn and they still serve a full hot breakfast --...More
Response from Lisa K, FRONT DESK at Quality InnResponded 2 weeks ago
Thank you for your review. We are happy that you enjoyed your stay and staff and our breakfast that was served. We appreciate your positive comments and look forward to you being our guest in the future. Have a great day!
We are from Oklahoma and recently visited a friend who was hospitalized in Kansas City, Missouri. We Stayed at the Quality Inn in Belton. The staff was professional, helpful and friendly. The rooms were clean. The breakfast was better than any other hotel breakfasts I...More
Thank Jonathan L
Response from Lisa K, other at Quality InnResponded 4 weeks ago
Thank you for your positive feedback.. We are pleased that our staff met your needs, that breakfast was great and that your stay was clean and comfortable. Thank you for being our guest. We look forward to you staying again with us in the future....More
This is now the 2nd time I've stayed for business. All your hotel staff was amazing except manager. Was rude about Bkfast 10 min early when I had to leave. Last trip I just made here I checked on my room and she hung up...More
2 Thank readasap
Response from Lisa K, Front Desk at Quality InnResponded 21 September 2017
We are sorry that your experience wasn't up to your expectations. There are rules we have to follow per Choice Standards regarding breakfast and other areas of our business. Perhaps you misunderstood our manager. We think she goes the long mile for every aspect of...More
When we checked in the front desk lady sabrina was so sweet. She did everything she could to make our stay amazing. However the manager is horrible. She doesn't smile or care if I have a problem. Umm hello you work in customer service.
2 Thank Lisa H
Response from Lisa K, frontdesk clerk at Quality InnResponded 26 August 2017
We thank you for your review and apologize for not meeting your expectations. Have a great day!
Location is near freeway, but not on it...was easy to get to and plenty of parking. The staff was friendly and efficient. The room was clean and comfortable and the noise level was fine. I did not eat breakfast.
1 Thank M B
Response from Lisa K, Front Desk at Quality InnResponded 17 July 2017
Thank your for your review. We appreciate your positive comments regarding our staff and hotel. We look forward to having you as our guest again in the future. Have a great day!