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Holiday Inn Southaven - Central

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Holiday Inn Southaven - Central
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201 Reviews from our TripAdvisor Community

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Showing 196: English reviews
Atlanta, Georgia
Reviewed 1 week ago

Why do the heaters blow out cold air BEFORE they blow out heated air? I have stayed there for a couple of months in several rooms and they are all the same. You could freeze to death waiting for the heat to turn on. If all the Holiday Inn Expresses are this way I will have to find another chain...

Thank skipperalfie
Jan M, General Manager at Holiday Inn Southaven - Central, responded to this review

Thank you for your feedback on AC unit in your room. I will have maintenance check to ensure the unit is working properly. To comply with energy conservation requirements, all rooms are monitored by a temperature control system. The system parameters can be set for different temperature control zones for each season, or each room. Currently our system is set...

Tucumcari, New Mexico
Reviewed 4 weeks ago via mobile

Reservations almost messed up our night. I made our reservations through the reservation center instead of directly through the local hotel. The reservation guy obviously doesn't know his state abbreviation. He put us in Michigan (MI) instead of Mississippi (MS). The clerk instantly knew what the problem was when she couldn't find our reservations. She said this happens "ALL THE...

Thank bkre1d
IHGService, Guest Relations Manager at Holiday Inn Southaven - Central, responded to this review

Dear bkre1d, Thank you for staying with us and for sharing your experience. I am happy that you found our staff commendable in handling your reservation. However, it is really regrettable that your reservation was incorrect the first time. Please accept our sincerest apologize for any inconvenience the level of service you received with you reservation. I have forwarded your...

Fort Smith, Arkansas
Reviewed 25 October 2016 via mobile

Very good hotel. Rooms very clean. Friendly staff. Has full service restaraunt. Ate breakfast and supper there. Food was good and service was great. Restaraunt empty both times. Not sure why. I didn't like the shower. They must use water saving device in shower head. Had good pressure on faucet but when switched to shower head the pressure dropped so...

Thank Marty G
Jan M, General Manager at Holiday Inn Southaven - Central, responded to this review

Very glad that you enjoyed your stay and the meals you had in the restaurant. Thank you for sharing the information about your shower head. I will have maintenance check it for replacement or repair. We look forward to seeing you again for your next visit to our area. Next time you are here try the Peach Cobbler. A fresh...

Mathiston, Mississippi
Reviewed 4 October 2016

Free drinks for IHG Reward members during happy hour. Nice, clean rooms, and a quiet atmosphere. Small but decent gym and indoor heated pool. I normally had both all to myself. Great staff and customer support when trying to connect different devices to their wifi. The tech team was very knowledgable about all my devices.

Thank jasonmU1426AS
Jan M, General Manager at Holiday Inn Southaven - Central, responded to this review

Thank you for the rave review. We are glad you enjoyed your stay and hope to count you as one of our repeat guests moving forward.

Paragould, Arkansas
Reviewed 5 September 2016 via mobile

This hotel is in a great location, just seconds from shopping and restaurants which was great since we were there for the shopping. The hotel itself was nice. There were just a few things I thought could be better. The shower floor could have been cleaner and the elevators were a little stuffy. Overall though it was a nice hotel...

Thank lilly_money
Jan M, General Manager at Holiday Inn Southaven - Central, responded to this review

Thank you for the great review and your candid feedback. I will share your concerns with the housekeeping and maintenance departments, so they can make correction. Thank yo for your business.

Reviewed 10 August 2016 via mobile

Very nice and clean... Lots of parking ,very well lite.. A/C worked awesome in the room... Will stay here again...lobby and bar area has lots of seating.. Very open bright.... The check in desk had fast friendly staff... This hotel has lots of great restaurants and shopping. that's in walking distance...

Thank Kim B
Jan M, General Manager at Holiday Inn Southaven - Central, responded to this review

Thank you for the rave review. We are glad you enjoyed your stay and hope to see you again soon. The Southaven/Memphis area has a lot of attractions. Thank you for your business.

Reviewed 5 August 2016 via mobile

Checked in at about 8:00 pm. The two ladies at the front desk, RyKalah, Princess, and Tara we're absolutely delightful. They were professional and courteous, but also knew when to cut up and make jokes with a traveler who had been in the car alone all day. The rooms were clean and well maintained. I would certainly stay here again....

Thank Dru H
Jan M, General Manager at Holiday Inn Southaven - Central, responded to this review

Thank you for the awesome review and for taking the time to talk to me in person during your stay about their outstanding customer service. Each of these staff members will receive a bonus for providing exceptional customer service in which the customer remembered and mentioned them by name in their review. Hope you had a great trip and that...

Memphis, Tennessee
Reviewed 2 August 2016

Very nice facility. Large spacious rooms. Very nice meeting rooms. Staff was very accommodating and help with requests. Very close to shopping. A continental breakfast would have been nice. I would definitely stay there again.

Thank G5841SDbrendas
Jan M, General Manager at Holiday Inn Southaven - Central, responded to this review

Thank you for the great review. We are glad that your class reunion enjoyed your stay. We enjoyed having your group at our hotel. In regards to the breakfast, we do not do the continental breakfast like the Express properties. However, we do offer rates that include a hot cooked breakfast in our restaurant. Your group leader elected not to...

Reviewed 26 July 2016 via mobile

This hotel is too new not to be better! The check in was easy and welcoming and the room was basically clean. However the next morning reality set in. I had no soap the light in my bathroom was out. Though I reported it twice it was never repaired. The elevators and walls need cleaning at their base. There was...

Thank Jannette A
Jan M, General Manager at Holiday Inn Southaven - Central, responded to this review

Thank you for your feedback on your stay. We appreciate your feedback. I will review your information with the housekeeping and public space maintenance team. I would love the opportunity speak with you about your stay. Please call me at 662-349-0444 at your convenience. Also thank you for the compliments on the skillet breakfast. I will pass your compliments on...

Reviewed 27 June 2016 via mobile

After driving for 12 hours straight from Minneapolis through the night, I popped into this hotel for a place to stay and sleep. The worker at the desk was extremely accommodating and gave me a room at 6 a.m. and allowed me to keep it for the rest of the day so that I could sleep (check out is normally...

Thank Alexis J
Jan M, General Manager at Holiday Inn Southaven - Central, responded to this review

Glad we were able to get you into a room early am after a long drive, so you could get some rest. Thank you for selecting our hotel for your time in the Southaven/Memphis area. Travel safe and come back again soon.

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The property is just minutes off I-55 at exit 289. Located just one block off of Goodman Road in one of the most thriving areas of Southaven. We are just 15 minutes from downtown Memphis for all the area attractions or the Memphis International Airport. Quiet location with clean comfortable accommodations. All rooms have a microwave, refrigerator, coffee service, HD TV and complimentary internet service that are fast and reliable. We have a restaurant and lounge on site, indoor pool, two outdoor patios, and lots of parking. No fees for parking. Parking lot can accommodate large vehicles. Our friendly staff is waiting to greet you. ... more   less 

Additional Information about Holiday Inn Southaven - Central

Address: 280 Marathon Way, Southaven, MS 38671-9554
Region: United States > Mississippi > Southaven
Price Range: ₹ 6,879 - ₹ 11,443 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Southaven - Central 3*
Number of rooms: 121
Reservation Options:
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Also Known As:
Holiday Inn Southaven - Central Hotel Southaven
Southaven Holiday Inn
Holiday Inn Memphis Southaven
Hotel Style:
#2 Romantic Hotel in Southaven
#3 Business Hotel in Southaven
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Southaven - Central staff and other travellers.
2 questions
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over a year ago

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Questions? Get answers from Holiday Inn Southaven - Central staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I know the single rooms have nice couches in them. They make you feel like a person could entertain guests like at home. That is great!”
 of 5 bubbles 317stanleym, 29 May 2016 | Read review
“No rooms stand out as better than others.”
 of 5 bubbles MicheleC106, 8 Apr 2016 | Read review
“I enjoyed it. Most the time, I am overly critical and observant, but I was desensitized with the warmth and professionalism by every single employee I came in contact with. Special hotel...really.”
 of 5 bubbles Damontipton, 2 Feb 2016 | Read review
“Staying in such close proximity to the Memphis Intl Airport, you are going to hear planes..but it is not unbearable at all.”
 of 5 bubbles hallfamilyx, 20 Jan 2016 | Read review
“Ask if bath/shower has been redone”
 of 5 bubbles JulieE607, 15 Nov 2015 | Read review
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