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07/05/2017 08/05/2017
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    Hilton Garden Inn Memphis Southaven

    6671 Towne Center Loop, Southaven, MS 38671-8101
    Hotel website
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    May 7
    May 8
    1 room, 2 adults, 0 children
    SAVE US$ 4 US$ 112*US$ 108*View Deal
    US$ 112*US$ 108*View Deal
    Traveller (25)
    Room & Suite (16)
    Dining (6)
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    Overview

    • Excellent55%
    • Very good27%
    • Average9%
    • Poor4%
    • Terrible3%
    3 days ago
    “Hotel”
    6 days ago
    “HGI Sales Training Business Trip”
    Free Wifi
    Free Parking
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    3 Star Hotel
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    May 7 May 8
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    1 room, 2 adults, 0 children
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    Reviews (493)
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    1 - 5 of 493 reviews

    Reviewed yesterday via mobile

    Stayed for 4 nights and everything was perfect. From Donald, the shuttle driver to Myron, the GM and all of the staff- they are all genuinely focused on your experience. My room was clean and comfortable and everything worked. Free internet was never an issue....More

    Thank judyw2000
    Hotel's Favourite
    Reviewed 30 December 2016

    My husband is wheelchair bound, and needs accessible room with roll in shower. We like to travel, but the problem is to find a decent handicapped accessible room can be challenged. We could not believe that we have found one at this hotel. The room...More

    Review collected in partnership with Hilton Garden Inn
    1  Thank Vichuda H
    Response from Teresa J, Front Office Manager at Hilton Garden Inn Memphis Southaven

    Thank you so much for the great review you gave our property on Trip Advisor. It is always nice to be able to pass these on to our staff. We look forward to seeing you again the next time you are in the Southaven area.

    Reviewed 3 days ago

    Very clean. Staff very friendly and accommodating. Location was perfect distance from Memphis. Pool and hat tub were clean and very inviting. Nice variety of food for breakfast and it was good. Would definitely use this hotel again when in the area.

    Review collected in partnership with Hilton Garden Inn
    Thank B3095YIvickyl
    Reviewed 6 days ago

    I enjoyed my stay while staying at this hotel. The staff was friendly and extremely helpful! I utilized the shuttle often and this was extremely handy. Great location next to Walmart, restaurants, and shopping!

    Review collected in partnership with Hilton Garden Inn
    Thank devan_patch7
    Reviewed 1 week ago

    I have stayed at this HGI many times and, as usual, pleased. I would recommend. The room was clean and fresh. The staff is always helpful. I have no complaints during my stay. I have grown to expect from this quality Hilton Garden Inn.

    Review collected in partnership with Hilton Garden Inn
    Thank Y8484KMmarkm
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    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Room Service
    • Hotel Amenities
    • Free Parking
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Self-Serve Laundry
    • Conference Facilities
    • Room Service
    • Laundry Service
    • Banquet Room
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • US$ 112 - US$ 204 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Business Hotel in Southaven
    • #3 Family Hotel in Southaven
    • #4 Romantic Hotel in Southaven
    Photos
    Traveller (25)
    Room & Suite (16)
    Dining (6)
    Pool & Beach (3)
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    Questions & AnswersAsk a question
    B9331JPdavids
    I love this hotel but about a year ago, we stayed there and they told us the pool was heated and it was cold as ice. I called today because we would love to make reservation in 2 weeks and would love to use the indoor pool and she told me the pool was heated. I asked her if you put your toe in the water (big Pool) would it be cold or warm and she said warm. It is very important to my family to know that this pool will be warm since we will be bringing 3 families with young children and would love to play in the HEATED pool. So my question is, is the pool honestly warm to the touch or is it cold to the touch???
    4 December 2015|
    Answer
    Response from Teresa J | Property representative |
    Hello, I am so glad to hear that you love our hotel. However I am grieved to hear that our pool temperatures were questionable to you. Ideally Indoor Pool water temperatures should be at a minimum of 83 degrees F/28.3... More
    0
    Votes
    Gwen G
    This is an amendment to my post. I tried to delete it but was unable to. After reporting my trip to Hilton, I was contacted by the manager who apologized for my reservation mess up and was able to restore my faith back in the Hilton brand. If the room reservation had not been screwed up, I would have been very happy with this hotel. I will be attempting to stay there my next Memphis trip, and have had my faith renewed in the Hilton brand. thank you, Teresa, for being a manager who cares about her patrons!
    29 September 2014|
    Answer Show all 2 answers
    Response from Teresa J | Property representative |
    Thank you so much for the adendum. Ms. Teresa has been with us since the opening. We try to assure that all of our staff is just as proficient as she is, but occasionally they have a bad day and it reflects in their workday... More
    0
    Votes
    Room Tips
    "To floor East side."
    Read review
    "Stay on back side of hotel"
    Read review
    "Wake up early and leave your room if you want it cleaned."
    Read review
    "Call in advance to ensure you aren't given a disgusting smoking room. Didn't even know smoking rooms..."
    Read review