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Homewood Suites by Hilton Jackson Ridgeland

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Homewood Suites by Hilton Jackson Ridgeland
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339 Reviews from our TripAdvisor Community

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Showing 338: English reviews
Reviewed 2 weeks ago

The hotel staff are friendly and attentive. The room was very spacious and clean. Had a great sleep at a reasonable price. The breakfast was plentiful with eggs, sausage, grits and oatmeal. The coffee could have been a bit stronger, but I understand most people like it a bit weaker than I.

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Helpful?
Thank Peter S
VictoriaHopkins853, Director of Sales at Homewood Suites by Hilton Jackson Ridgeland, responded to this review

Terrific! That' s what we like to hear! We are so happy that you enjoyed your stay! We can't wait to welcome you back soon! Homewood Suites Staff

Houston, Texas
Reviewed 2 weeks ago

The security latch was left turned outward by the cleaning staff and my room was left opened for anyone to enter for nearly 8 hours until I returned that evening. Although nothing was taken, it was a bit irritating to return and see the security latch staring at me and I was able to enter the room without using a...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank treatmeright2016
VictoriaHopkins853, Director of Sales at Homewood Suites by Hilton Jackson Ridgeland, responded to this review

Thank you for your feedback! I am truly sorry that your room suite door being left open while housekeeping cleaned the room. We pride ourselves in providing a comfortable and safe atmosphere for all of our guests. We regret we fell short in this instance. I am working with the housekeeping department to ensure this does not happen in the...

Maryville, Tennessee
Reviewed 3 weeks ago

Staff was great any question we had they answered with a smile. Hotel very clean. The grounds of the hotel was pretty. It was nice to have a friendly place to visit with family and yet a quiet place to relax after spending the time with family.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank michaellJ9464UL
VictoriaHopkins853, Director of Sales at Homewood Suites by Hilton Jackson Ridgeland, responded to this review

RELAXATION IS KEY! We are so happy that you were able to relax during your stay with us! We can't wait to welcome you back to relaxation and quietness. Homewood Suites Staff

Wildwood, MO, United States
Reviewed 3 weeks ago

The room smelled bad and the mattresses were soft and saggy. Not what I would expect from a Hilton brand hotel. I understand that the hotel is scheduled to be renovated soon. I hope these issues will get resolved.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank galitl2017
VictoriaHopkins853, Director of Sales at Homewood Suites by Hilton Jackson Ridgeland, responded to this review

Thank you for your feedback! I am deeply sorry that your stay was less than desirable with the room smell and soft/saggy mattress. Our goal is to provide every guest with fresh and comfortable amenities. We are truly sorry we regret we fell short in this instance. We are anticipating a renovation soon. We look forward to hopefully serving you...

Natchez
Reviewed 3 weeks ago

As always, this hotel rocks! I look forward to each time I stay at this location. The staff is friendly and very professional and the rooms are clean and comfortable! I also love the breakfast and complimentary evening social! It's a great place to stay!!

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Chavis B
VictoriaHopkins853, Director of Sales at Homewood Suites by Hilton Jackson Ridgeland, responded to this review

Super!!! I am so happy you enjoyed your stay! We can't wait to welcome you back soon! Victoria Hopkins Director of Sales

Alpharetta, United States
Reviewed 3 weeks ago

The staff and the accommodations were excellent. This is a super hotel and well worth the money. I really liked the location and the surrounding amenities. The staff was very friendly and helpful. My family and I really enjoyed our stay.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank 696donaldw
VictoriaHopkins853, Director of Sales at Homewood Suites by Hilton Jackson Ridgeland, responded to this review

Thank you for your review! I am super thrilled that you all enjoyed your stay with us! We can't wait to welcome you back soon!!! Victoria Hopkins Director of Sales

Atlanta, Georgia
Reviewed 3 weeks ago

Stayed with AARP rate. Check in was ridiculously bad. Man supposed to be @ desk was outside on the property with another man & left us waiting for an extended time. We arrived on Christmas Eve (can't check in til 4PM) & left for dinner with family. When we arrived back @ the hotel, we realized the carpet & a...

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Helpful?
Thank Ron V
VictoriaHopkins853, Director of Sales at Homewood Suites by Hilton Jackson Ridgeland, responded to this review

Thank you for your response! I am truly sorry your stay was less than desirable having dealt with a toilet that doesn't work and housekeeping not replenishing/cleaning the room with fresh amenities. It is our goal to provide excellent service and amenities for all of our guests and we regret we fell short in this instance. I am working with...

Athens, Georgia
Reviewed 4 weeks ago

Homewood Suites have been a great option for our family, but this location has gone downhill over the past few years. I would go with SpringHill or Home2 in the Ridgeland area. Breakfast was average and was being put away at 9:45 just as the last minute rush was happening before 10:00. Slim pickings. : - ( Rooms no longer...

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Helpful?
Thank konungur
VictoriaHopkins853, Director of Sales at Homewood Suites by Hilton Jackson Ridgeland, responded to this review

Thank you for your feedback! I am sincerely sorry you experienced the issues of breakfast being put away earlier than posted time. I am working with the complimentary food and beverage staff to ensure this does not happen again. If travel brings you back to the area please give us here at Homewood Suites another chance. Homewood Suites Staff

Jackson, Mississippi
Reviewed 16 December 2016

The staff was very helpful and friendly. Room was comfortable and clean. Will stay at this hotel again!!! The selection for breakfast was nice and the typical hotel food. The evening social was nice too.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank 449mckayb
VictoriaHopkins853, Director of Sales at Homewood Suites by Hilton Jackson Ridgeland, responded to this review

Thank you so much for your response! We are so thrilled that you enjoyed your stay with us! We can't wait to welcome you back home soon! Victoria Hopkins Director of Sales

Jackson, Mississippi
Reviewed 12 December 2016

Excellent service, rooms are very clean and I like the fact I had a separate room from my bedroom. The complimentary breakfast and the evening social are very nice and the food is good. During my stay I left something in my room after checking out and the staff was able to retrieve it and holding it for me at...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank 902blaked
VictoriaHopkins853, Director of Sales at Homewood Suites by Hilton Jackson Ridgeland, responded to this review

Thank you for your feedback! I am so happy you enjoyed your stay with us! We look forward to welcoming you back soon!!! Victoria Hopkins Director of Sales

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service

Additional Information about Homewood Suites by Hilton Jackson Ridgeland

Address: 853 Centre Street, Ridgeland, MS 39157
Region: United States > Mississippi > Ridgeland
Price Range: ₹ 6,753 - ₹ 8,731 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Jackson Ridgeland 3*
Number of rooms: 91
Reservation Options:
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Also Known As:
Homewood Suites By Hilton Jackson Ridgeland Hotel Ridgeland
Homewood Ridgeland
Homewood Suites Ridgeland
Hilton Ridgeland
Ridgeland Hilton
Ridgeland Homewood Suites
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites by Hilton Jackson Ridgeland staff and other travellers.
2 questions
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3 months ago

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Questions? Get answers from Homewood Suites by Hilton Jackson Ridgeland staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“second floor with view on courtyard is quiter”
 of 5 bubbles E7109JJpeters, 9 Jan 2017 | Read review
“Check out everything in the room prior to accepting it. Consider staying elsewhere!”
 of 5 bubbles 269ronv, 27 Dec 2016 | Read review
“Don't bother, get another place to stay”
 of 5 bubbles 302ymc, 16 Oct 2016 | Read review
“It's a big hotel so if you don't want to walk through a maze of hallways, ask for a room near the elevator.”
 of 5 bubbles shellzbell, 17 Jul 2016 | Read review
“Stay elsewhere”
  • Dust on AC intake
  • Carpet strings
  • Chipped paint on door
  • Poorly installed tiles
  • Calcium buildup
  • Mold??
  • Dirty door
  • Patched wallpeper
 of 5 bubbles NavyDallasite, 21 Jun 2016 | Read review
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