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Fairfield Inn & Suites Jackson Airport

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#2 of 19 Hotels in Pearl
Certificate of Excellence
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Fairfield Inn & Suites Jackson Airport
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115 Reviews from our TripAdvisor Community

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There are newer reviews for Fairfield Inn & Suites Jackson Airport
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Showing 114: English reviews
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 September 2015

I came into Pearl for some work and selected this hotel to stay in. The staff is very nice, greeted me by name each time I checked in and wished me a great day every morning as I left. One of the best things about this hotel was that there is BACON every morning. Yes! The outside hot tub is... More 

Helpful?
1 Thank Sandra T
Georgia
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 20 August 2015

after having car trouble, we selected this hotel. i was told only king size and king size suite, needing two beds we got king suite. after we got settled, the wife needed some things (blanket, extra shampoo). the wife called the front desk and was told that there were two people working ( one was in training) and if we... More 

Helpful?
Thank ajwinga
FairfieldJacksonGM, General Manager at Fairfield Inn & Suites Jackson Airport, responded to this review

Again, on behalf of the hotel we would like to apologize for the issue that you had during your stay. As a result, we had a one on one meeting with both employees on this matter. At this point in time I am certain that this matter will not be repeated in the future. Thanks again, GM More 

Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 31 July 2015 via mobile

This is a nice property, close to restaurants, shopping centers, and located right off the interstate. I was more impressed the first time I stayed about a year or so ago. The room had a slight odor to it, but other than that it was a nice stay. The hotel staff was very professional, they went well beyond their way... More 

Helpful?
Thank sadams216
Houston, Texas
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 19 July 2015 via mobile

Friendly staff, easy access to freeways, clean, and affordable! If we visit the area again, we will stay here again. It is in close precinct to the ballpark and outlet mall. It is also pretty close to downtown. The room was very clean. The only reasons I did not rate it as excellent is because the room had a slight... More 

Helpful?
Thank Wiley936
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 10 July 2015 via mobile

Older property. I had a 2 queen room. Bathroom was sub par, dark and small and really dated. The "marble" bath insert reminded me of the 1980's. Location was ok, some eating places were near by. WIFI was about 6 meg up and down. Room was ok. Property is in desperate need of a renovation. Would probably not choose to... More 

Helpful?
Thank casey e
FairfieldJacksonGM, Front Office Manager at Fairfield Inn & Suites Jackson Airport, responded to this review

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. At the Fairfield Marriot we strive every day to provide a superior customer experience. I am sorry we weren't able to do that for you. We will use this feedback you... More 

Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 28 June 2015 via mobile

Our first room smelled of mildew and sheets were damp. It didn't feel very clean. It may need new carpeting and to be refurbished. The bed sagged and the overall feel of the room was dark and drury. Luckily last minute a suite room became available and we were able to switch rooms. It was like night & day! So... More 

Helpful?
Thank Oktripper24
FairfieldJacksonGM, Manager at Fairfield Inn & Suites Jackson Airport, responded to this review

Thank you for your review of your recent experience at our hotel. I am sorry that there were some issues that you were not completely satisfied with. I thank you for bringing them up in your review as your feedback is one of the most important tools that allow us to improve the quality of our products and services. We... More 

Keller, Texas
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 4 June 2015 via mobile

Great check in around 9:30 at night. Very clean lobby and room. The breakfast was standard fare, but the attendant that was beyond wonderful! She said she wanted to make sure we felt like family in her home. I wish I had caught her name because of her manor.

Helpful?
Thank Micke920
Birmingham, Alabama
Level Contributor
86 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 21 May 2015 via mobile

The first room we were assigned was terrible. It had a strong smell of mildew. The front desk gave us another room that was better but still had a smell. The front desk employees were very helpful. The location was good. The breakfast was good as well. We will be trying another hotel in the area on our next visit... More 

Helpful?
Thank kdcpamba
FairfieldJacksonGM, Manager at Fairfield Inn & Suites Jackson Airport, responded to this review

Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Fairfield Inn & Suites Jackson Airport. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. We have shared your feedback with the appropriate hotel... More 

Mobile, Alabama, United States
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 18 May 2015

The Fairfield was a nice room and hotel was new and clean ... it an area that has many restaurants and right off I-20 and close to Highway 49 ... they offer a free breakfast that was very good ... employees were very helpful

Helpful?
Thank Eugene J
Lancaster, KY
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 May 2015

The location of this property is very nice. Lots of restaurants are nearby and very convenient to the Mississippi Braves stadium and outlet mall. The rooms are very spacious and clean. The breakfast was very good including bacon and sausage. I would definitely stay here again.

Helpful?
Thank alelau

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Restaurant
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Business Centre with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service

Additional Information about Fairfield Inn & Suites Jackson Airport

Address: 407 Riverwind Dr, Pearl, MS 39208-5917
Region: United States > Mississippi > Pearl
Price Range: ₹ 6,100 - ₹ 8,088 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Jackson Airport 2.5*
Number of rooms: 79
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Also Known As:
Fairfield Inn Jackson Airport Hotel Pearl
Fairfield Pearl
Fairfield Inn Pearl
Pearl Fairfield Inn
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn & Suites Jackson Airport staff and other travellers.
1 question
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Fort Worth, Texas
8 months ago

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Questions? Get answers from Fairfield Inn & Suites Jackson Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We always ask for top floor, less noise”
 of 5 bubbles sandyyrk, 6 Sep 2016 | Read review
“We always stay on the backside to minimize Interstate noise”
 of 5 bubbles Elvis4vr, 28 Aug 2016 | Read review
“Hotel is next to I-20 but no noise inside. The waffle machine is set too long, watch the timer & pull waffle about 20-30 seconds early.”
 of 5 bubbles 940earler, 30 Sep 2015 | Read review
“All rooms are great.”
 of 5 bubbles jruss12, 3 Nov 2014 | Read review
“We had a king room on the 2nd floor that faced the front of the building and like I said in my review, no problems. (P.S. the a/c unit works great!)”
 of 5 bubbles Lildeb550, 11 Nov 2013 | Read review
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