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Would not recommend this hotel. Not well maintained, dirty and poorly managed. Staff was not customer friendly and ignored basic requests. Hotel staff seemed annoyed when we had a group sitting in the lobby/breakfast area after dinner...at one point turning off the lights!
Stopped here on way back to ATL from Oklahoma, just past Memphis. just stayed one night, had cookies and snacks at check in with free bottled water. our room overlooked big car lot. saw Coltons restaurant out our window, so ate there for lunch. hotel...More
The only reason this review gets a 3 is because of the very friendly staff. Without that, this would have been a 1 or 2 star review. With the exception of the person who takes care of the breakfast area, all of the staff was...More
1 Thank Jason L
Response from COMFORT S, General Manager at Comfort Suites Olive BranchResponded 6 September 2017
I apologize for the disappointing experience you describe of your stay at our property. We always want to provide our guests with a pleasant and comfortable stay. Your feedback will help us to insure that this will not happen again in the future.
The hotel itself is a very nice hotel and the front desk staff was good to work with. The breakfast was as you would expect for a Choice Hotels chain! The room was furnished very nicely.. The hotel was packed both nights I...More
Thank Tim S
Response from COMFORT S, General Manager at Comfort Suites Olive BranchResponded 2 August 2017
I apologize for the discrepancy in your reservation date. Unfortunately it is not always possible for the Desk Assistant to call those that have reservations. We send confirmation emails when we make reservations on the property level.
Thank you for your feedback. We hope you...More