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Hilton Garden Inn Jackson/Madison

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Hilton Garden Inn Jackson\/Madison
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413 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Jackson/Madison
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Showing 408: English reviews
Germantown, Tennessee
Reviewed 13 April 2016

Really liked this hotel. Friendly,good location and clean. Great Sunday breakfast with great service. Will definitely stay again. Very quite even with all the little league baseball players. Great outdoor area with fireplace.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Dra27
Quinn R, Front Office Manager at Hilton Garden Inn Jackson/Madison, responded to this review

I am so glad you enjoyed your stay, and all the amenities we have to offer! Thank you for your business!!

Brandon, United States
Reviewed 12 April 2016

The location is great and the staff is excellent. The overall location and appearance of this hotel is outstanding. I would recommend a stay at this one any time you are in the area. It is convenient to all kinds of shopping and restaurants of all kinds. take you pick.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Larry G
Quinn R, Front Office Manager at Hilton Garden Inn Jackson/Madison, responded to this review

Thank you very much for the 5 Star review! We love hearing from our satisfied customers!!

Corinth, Mississippi
Reviewed 8 April 2016 via mobile

All the employees are friendly room (321) was clean and quite. Had fridge and keurig coffee maker. Would use again Just off the interstate . They have a breakfast area, I believe it's 10.00 Near by Kroger and several places to eat dinner Located 15-20 minutes north of Jackson

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Helpful?
Thank DBrown54
Quinn R, Front Office Manager at Hilton Garden Inn Jackson/Madison, responded to this review

I am very pleased that you enjoyed your stay with us! Thank you for posting a review!

BASTROP
Reviewed 5 April 2016

This hotel located in an excellant place, both convient to the Jackson area and the surrounding communities...Just about any shopping venue is nearby and within a short drive of the hotel...The staff of this hotel is top notch and ready to help with any question on short notice...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank JAMES D
Quinn R, Front Office Manager at Hilton Garden Inn Jackson/Madison, responded to this review

Thank you so much for the wonderful review and tips to other travelers! We all appreciate your business, and look forward to hosting you again in the future!!

Carthage, Mississippi
Reviewed 4 April 2016

Staff was fine and helpful if asked. The room was clean and had everything to be expected. The pool was great but the water freezing. The hot tub was nice. The biggest problem was the bed was hard as stone and the pillows soft as a feather and was very uncomfortable to be and my back hurt for several days...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 428darrellb
Quinn R, Front Office Manager at Hilton Garden Inn Jackson/Madison, responded to this review

Thank you for bringing these issues to our attention. I am very sorry that you experienced these problems. We will work with maintenance to ensure correct operation of our pool heaters, as well as the adjustment controls for the bed in question. Thank you for your feedback!

Olive Branch, United States
Reviewed 1 April 2016

All was fine. I would like to see a better softer bed and prefer the hotel to provide the in house room service and not an out restaurant. I would recommend to anyone. Room was clean, entrance was well groomed and people were very friendly

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Stephen S
Quinn R, Front Office Manager at Hilton Garden Inn Jackson/Madison, responded to this review

Thank you very much for your comments. I am sorry that you did not find the bed 100% comfortable, and will alert our maintenance staff to check that the Sleep System adjustable comfort controls are working properly. We truly appreciate any and all feedback from our customers. Thank you,

Birmingham, Alabama
Reviewed 1 April 2016

I was in the area to stay for business. I was told to be mindful of where in the Jackson area I stayed. The location is in a safe area. The hotel is clean and comfortable. The staff were friendly and helpful. I was able to check in and out quickly! I do love the ability to change the firmness...

Review collected in partnership with Hilton Garden Inn
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Thank I4805MW
Quinn R, Front Office Manager at Hilton Garden Inn Jackson/Madison, responded to this review

I am so glad to hear you enjoyed the Sleep System custom comfort features! Thank you for your business!

Burlington, Canada
Reviewed 26 March 2016

Great hotel where everyone enjoys their job and likes dealing with people. My fourth stay, and all have been pleasant. You will enjoy the location, amenities, atmosphere, ease of entry, and spacious facilities.

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Thank davidmfiske
Quinn R, Front Office Manager at Hilton Garden Inn Jackson/Madison, responded to this review

Thank you so much for the 5 Star review, and your continued business! We will see you soon!!

Wichita, KS
Reviewed 22 March 2016

This is the second time I have stayed at this hotel. It is your standard HGI; very clean and consistent. Breakfast was very good with fresh fruit options, eggs, bacon, biscuit & gravy. The location is very ideal with many dinning options within walking distance. I recommend staying here if you are in the area.

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Helpful?
Thank GT6
Quinn R, Front Office Manager at Hilton Garden Inn Jackson/Madison, responded to this review

We very much appreciate your recommendation and your continued business! Thank you!

Reviewed 18 March 2016

Madison area location has access to near by shopping and dining - as well as connecting major road ways, The hotel staff friendly and professional with good senior management. Any room or service issues were promptly addressed - Well run and friendly

Review collected in partnership with Hilton Garden Inn
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Thank williamgO4399HE
Quinn R, Front Office Manager at Hilton Garden Inn Jackson/Madison, responded to this review

Thank you for taking the time to submit a review! I am glad you enjoyed your stay with us!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Hilton Garden Inn Jackson/Madison

Address: 320 New Mannsdale Road, Madison, MS 39110
Region: United States > Mississippi > Madison
Price Range: ₹ 6,234 - ₹ 14,144 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Jackson/Madison 3*
Number of rooms: 134
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Also Known As:
Hilton Garden Inn Madison Hotel Madison
Hilton Madison
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Questions & Answers

Questions? Get answers from Hilton Garden Inn Jackson/Madison staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the rooms in the back over the pond offer a nice view”
 of 5 bubbles RogerJ982, 10 Aug 2016 | Read review
“Hard beds. View on one side of the hotel.”
 of 5 bubbles Gothereanddo, 8 Jul 2016 | Read review
“ask for the lake side”
 of 5 bubbles 862tracyb, 28 May 2016 | Read review
“Even number rooms has an awesome view of the pond and shopping center. Odd numver has churches and parking lot.”
  • Nice sized rooms and plenty comfortable
 of 5 bubbles nstokes1, 14 Mar 2016 | Read review
“Rooms on the north side have a view of the small lake & jogging/walking track.”
 of 5 bubbles stevem862, 22 Sep 2015 | Read review
5 of 5