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Hilton Garden Inn Jackson/Madison

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Hilton Garden Inn Jackson\/Madison
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413 Reviews from our TripAdvisor Community

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Showing 408: English reviews
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rightondude
Reviewed 2 weeks ago

The rooms here are nice, can't beat the location in the nicest part of Jackson, MS. Great restaurants all around, nice staff. But....the water was green? Or brown? I dunno, I'm color blind. I figured it must just be a local thing so I didn't say anything, but no one else has posted of such!?! Uh oh...what did I bathe...

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Helpful?
Thank rightondude
Tennessee
HOTEL’S FAVOURITE REVIEW
Reviewed 5 October 2016 via mobile

The rooms are large and comfortable . Ice machines on each floor . The front desk staff are amazing and will help with anything you need . They even helped us get a king room . It is in a great central location . Close to good restaurants . Hot breakfast and they have an omelette stand as well ....

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Thank smalltownlove
About Hotel's Favourite Review
Louisiana, United States
Reviewed 2 weeks ago

Looking for a friendly, convenient, place to stay in the greater Jackson area? You won't go wrong here in Madison. Nice area, within walking distance of good food, and near one of the premier shopping areas around.

Review collected in partnership with Hilton Garden Inn
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Thank Josephine B
Opelika, Alabama
Reviewed 4 weeks ago

Everyone was so polite and helpful whether the front desk, breakfast crew or the room maid. I hated to leave. Hope to have the chance to stay in the future. The entire family was able to sit and visit while eating a wonderful breakfast.

Review collected in partnership with Hilton Garden Inn
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Thank lindats2017
Mississippi
Reviewed 4 weeks ago via mobile

This is in an excellent location. I look for clean, comfort, and quiet. The first two were excellent. The walls are a bit thin and I could hear noise from 2 adjoining rooms. But I turned on my sound machine and slept fine. Excellent service. Great near-by restaurants, shopping, and activities to do.

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Thank usmboyzzz
Hickory, Mississippi
Reviewed 4 weeks ago

Mattress was terrible, unable to adjust mattress with the control. Pillows were comfortable. Room was nice, more lighting would be helpful. Shower was spacious. Welcoming crew was very nice and accomodating!

Review collected in partnership with Hilton Garden Inn
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Thank Jason C
Iuka, Mississippi
Reviewed 17 January 2017

The entire staff and property were great! Will stay here again. Everybody was friendly and acknowledged me as I came in and exited the property. Also gave me complimentary water as a Hilton honors member.

Review collected in partnership with Hilton Garden Inn
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Thank 441kennyc
Birmingham, Alabama
Reviewed 3 January 2017

The trip was planned with the Hilton Honors APP which is soo helpful and the location was unmatched. Right next to many restraunts and shoppes and even a convience store! Parking was fine and the staff were friendly.

Review collected in partnership with Hilton Garden Inn
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Thank 68braxtons
Cordova, Tennessee
Reviewed 26 December 2016

Staff was friendly, from check-in to check out. Went to breakfast the next morning and same great experience. Young lady that works in the morning was very sociable. She asked my stay and thank us for staying there. I will stay again and recommend others too

Review collected in partnership with Hilton Garden Inn
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Thank Reco W
Reviewed 23 November 2016 via mobile

We come to Jackson a few times a year and have tried different places. The Hilton Garden Inn in Madison was a nice surprise. The front desk staff was efficient and friendly. We stayed in a King Room that was quiet and clean. Odd note: in most hotels you can hear toilets flush three doors down or especially the one...

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Thank Shox0724
Quinn R, Front Office Manager at Hilton Garden Inn Jackson/Madison, responded to this review

Thank you very much for your kind words. I hate that we missed the 5-star rating due to the bathroom issues, but I do appreciate you pointing out a problem-area to us. Feedback from our guests is one of the most valuable resources for our improvement planning. I can assure you we have addressed the issues you raised. Thank you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Hilton Garden Inn Jackson/Madison

Address: 320 New Mannsdale Road, Madison, MS 39110
Region: United States > Mississippi > Madison
Price Range: ₹ 6,368 - ₹ 14,144 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Jackson/Madison 3*
Number of rooms: 134
Reservation Options:
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Also Known As:
Hilton Garden Inn Madison Hotel Madison
Hilton Madison
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Questions & Answers

Questions? Get answers from Hilton Garden Inn Jackson/Madison staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the rooms in the back over the pond offer a nice view”
 of 5 bubbles RogerJ982, 10 Aug 2016 | Read review
“Hard beds. View on one side of the hotel.”
 of 5 bubbles Gothereanddo, 8 Jul 2016 | Read review
“ask for the lake side”
 of 5 bubbles 862tracyb, 28 May 2016 | Read review
“Even number rooms has an awesome view of the pond and shopping center. Odd numver has churches and parking lot.”
  • Nice sized rooms and plenty comfortable
 of 5 bubbles nstokes1, 14 Mar 2016 | Read review
“Rooms on the north side have a view of the small lake & jogging/walking track.”
 of 5 bubbles stevem862, 22 Sep 2015 | Read review
5 of 5