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Holiday Inn Express & Suites Jackson Downtown - Coliseum

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Rooms
23 Dec24 Dec
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1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
The Holiday Inn Express & Suites Jackson-Coliseum is a NEW hotel property with 108 over-sized guest rooms, each with a microwave and mini-refrigerator. Guests will receive a Free HOT Breakfast each morning, Free Wi-Fi Access, Complimentary Fitness Facilities and Business Center. We offer Free Parking with overnight security surveillance, as well as an Evening Manager's Reception on weekdays which includes complimentary appetizers, alcoholic and non-alcoholic beverages.
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Property amenities
Business Centre with Internet Access
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Wheelchair Access
Breakfast included
Meeting Rooms
Self-Serve Laundry
Pets Allowed ( Dog / Pet Friendly )
Laundry Service
Multilingual Staff
Outdoor pool
Breakfast Available
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Room features
Non-Smoking Rooms
Family Rooms
Suites
Good to know
HOTEL STYLE
Family
Centrally Located
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Reviews & more
133Reviews
74Photos
2Q+A
22Room tips
Traveller rating
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There were three of us to share one room and, fortunately, we were upgraded to a suite which was brilliant. We had two huge double beds in the sleeping area and a big lounge with chairs, settee, table etc. There was a coffee machine and ice down the hall. The receptionist
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Response from Coastal08684349432, Director of Sales at Holiday Inn Express & Suites Jackson Downtown - Coliseum
Responded 1 week ago
Thank you so much for this feedback. We are so pleased to hear that you enjoyed your time here at Holiday Inn Express & Suites-Jackson Coliseum. We look forward to accommodating any future stays in the Jackson area! Jimmy Franks
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The room we got was adequate but not what we reserved. We reserved a handicapped room with roll in shower. One room had no AC the other one couldn’t be unlocked. We had to settle for a regular room, so no shower for me! This is unacceptable !! We have this problem every tim
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Response from Coastal08684349432, Director of Sales at Holiday Inn Express & Suites Jackson Downtown - Coliseum
Responded 4 weeks ago
We deeply apologize for the inconvenience this must have caused. If we did not have the room type you requested, whether it be a Handicap Accessible Room or our standard room, the reservation should have not been made on our end in the first place, and we should have made every effort possible to resolve this issue.This incident has been noted. We are working on many improvements and one of these items that we are focusing on is providing exceptional customer service. Again, we do apologize for this incident. Please contact me if you would like to discuss this further. 601-948-4466
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My 1st time staying here. I usually stay elsewhere in town but that hotel had no availability. As soon as I walked in stinch. All thoughout the halls on 3rd floor stink. But thank God no stinch in my room except the refrigerator once I opened it.. Please clean it!!!!!
Small blac
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Response from Coastal08684349432, Director of Sales at Holiday Inn Express & Suites Jackson Downtown - Coliseum
Responded 4 weeks ago
Sorry for the inconvenience this must have caused. We are in the process of working hands on with our Housekeeping, Maintenance and Breakfast staff to ensure that guest have the best experience possible while at the property. Thank you for your feedback! It definitely helps when we are working hard to improve in every department. Try us again and I guarantee you will see the difference!
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Where to start, I stay in a lot of hotels, travel for a living. And believe me when I tell you this Holiday Inn Express is not up to par. I made a reservation online, but when I checked in they stated my room was no longer available. Being a IHG Spire Elite, I was not happy, howe
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Response from Coastal08684349432, Director of Sales at Holiday Inn Express & Suites Jackson Downtown - Coliseum
Responded 4 weeks ago
Their is no excuse for the inconvenience you endured while at the property. We have began working on many of the areas you mention including, maintenance and housekeeping. Holiday Inn Express and Suites-Jackson Coliseum for the issues you faced while here at the property. Over the last few months we have been working toward achieving the quality you come to expect when visiting a Holiday Inn Express. Please contact me if you would like to discuss this further. 601-948-4466
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I'm pretty loyal to the IHG hotel brand and am used to quality and consistency in all their hotels. This hotel was clean, the rooms were nice and big, and the staff was really nice. The two big negatives were the air conditioning in our room didn't work and the water from both th
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Response from Coastal08684349432, Director of Sales at Holiday Inn Express & Suites Jackson Downtown - Coliseum
Responded 4 weeks ago
Thank you so much for your feed back. We are very sorry for the inconveniences you experienced while at the property. We are working to improve in many of the areas you mentioned, including maintenance and front desk, and this feedback is what we needs to accomplish these improvements.
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All photosTravellerRoom & SuiteDining Pool & Beach
Room 218 - Night view of window
photo from front door.
This is the room where the Pet sign was located.
more hair
More hair (you can't see the little hairs but they are there)
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needing a room for 2 adults and 4 kids, website says the king suite will accomadate 6, but I don't know how, is it 6 with a roll away kind if thing? if so is there an extra charge for a roll away
I can only speak for the room in which we stayed, which is probably the largest that is offered. It had a king bed in one room with an adjacent bathroom. The living area had two sleeper sofas, a desk and a table for eating or setting up a second computer. It also had a bar size refrigerator and microwave. Plenty of room for your family.
1 vote
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Is the pool and indoor pool? Thanks!
Pool I outdoors. We did not use it on our stay in August, 2014.
0 votes
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"Our room was on the third floor and was very clean, cool, and quiet."
"Third floor suite...very quiet."
"The suites are the best. Windows keep most of the noise out."
"All rooms seem to be good. NONE face the interstate."
"easy access to mall and shop on area"
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PRICE RANGE
US$ 83 - US$ 122 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express jackson hotel jacksonholiday inn jackson
FORMERLY KNOWN AS
Jackson Hotel and Suites
LOCATION
United StatesMississippiJackson
NUMBER OF ROOMS
108
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