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Courtyard Jackson Ridgeland

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Traveller (25)
Room & Suite (39)
Dining (13)
Overview
  • Excellent31%
  • Very good42%
  • Average15%
  • Poor8%
  • Terrible4%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star accommodation
All hotel details
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Reviews (147)
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45
59
22
12
6
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All reviewsfire pitshopping and restaurantsroom was cleana lot of noisestaff was very friendly and helpfulbed and pillowscomfortable staywithin walking distancesitting areafront desk staffbreakfast barnorth jacksonconvenient locationwould definitely stay here againbulldoginterstatetennessee
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11 - 15 of 144 reviews
Reviewed 20 September 2017 via mobile

Well. It's not the Ritz but it was clean. The room colors are outdated and the sitting area is quite small. As I referenced though - it was a pit stop so we didn't really want more than a clean place to rest our head...More

Thank cajunfun
Reviewed 15 September 2017

Staff extremely helpful, nice, and professional. Very loud with a lot of dogs barking continuously. Also, if you are on the side facing the pool, children are loud. This Courtyard could use some renovations especially the addition of a safe. Didn't appreciate the fluctuating prices...More

Thank Tally4Me
Response from Shawanda H, Sales Coordinator at Courtyard Jackson RidgelandResponded 18 September 2017

Good morning Tally4Me, Thank you for your recent review of your stay here at our fine hotel. We appreciate your compliments about the staff and the cleanliness of the hotel. We can definitely understand your frustration concerning the barking of the dogs. Usually our hotel...More

Reviewed 11 September 2017

We evacuated Hurricane Irma from Florida. My husband and I had a fight because I wanted to stay at a "marriott" hotel even though he found a newly renovated place for $20-30 less. My claim was that, the name "Marriott" always speak for itself. No...More

Thank Shae A
Response from Shawanda H, Sales Coordinator at Courtyard Jackson RidgelandResponded 11 September 2017

Hi Shae, Thank you for your candid review of our property. I can definitely understand how being displaced due to the hurricane can be frustrating. Unfortunately, yes, some of our rooms do not have microwaves. It depends on which "brand" of Marriott you stay at....More

Reviewed 31 July 2017 via mobile

This was our 3rd time to stay here. The service is always excellent. But we heard a lot of noise this time for a while before we went to bed.. other than that, we like this hotel. It is clean, has nice furniture and has...More

Thank kona_coffee11
Response from Shawanda H, Sales Coordinator at Courtyard Jackson RidgelandResponded 1 August 2017

Hi Kona_Coffee11, On behalf of our staff at Courtyard, we are happy that the service provided met your expectations. We would like for you to know how much we appreciate your recognition of our fine hotel and for the many kind words you expressed about...More

Reviewed 23 July 2017

This is a run-down Courtyard in a bad part of town. Didn't feel safe walking to dinner, even though it was still light out. Certainly wouldn't be walking around after dark here. The hotel was one of the most dilapidated, poorly kempt Marriott properties among...More

Thank Globalist69
Response from Shawanda H, Sales Coordinator at Courtyard Jackson RidgelandResponded 24 July 2017

Hi Globalist69, Thank you for your review. We sincerely apologize that you had a feeling of unsafe. Our hotel is in a very safe area. We are not sure of what factors you may have experienced that would have given you that subjective feeling. We...More

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About
Amenities
Top amenities
Free Parking
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Restaurant
Hotel Amenities
Free Parking
Business Centre with Internet Access
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Meeting Rooms
Laundry Service
Self-Serve Laundry
Non-Smoking Hotel
Dry Cleaning
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Restaurant
Hot Tub
Details
Price range
US$ 87 - US$ 119 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$ 87 - US$ 119 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (25)
Room & Suite (39)
Dining (13)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
montognese
1 March 2017|
Answer
Response from Shawanda H | Property representative |
Hi, we do have whirlpool. It is outdoor and the hours of operation is seasonal, May to September. It is currently inoperable due to broken part. We are working to get it fixed as soon as possible.
-1
Votes
chris2078
4 September 2016|
AnswerShow all 5 answers
Response from Shawanda H | Property representative |
Yes, you sure may. We do have rooms that are handicap accessible.
0
Votes
lisairvin78
22 July 2016|
Answer
Response from Shawanda H | Property representative |
Unfortunately, we do not allow pets. I do apologize.
0
Votes
Room Tips
"If inside hear pool noise."
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"Those facing the courtyard probably have less opportunity for noise, but hotel in quiet area off road"
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"Bring your own toilet paper and soap. (And a roll for your guests if you are goin to do business there,)"
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"Upgrade to a King Suite"
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