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Hilton Jackson

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829 Reviews from our TripAdvisor Community

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Showing 824: English reviews
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Copperopolis, California
Reviewed yesterday NEW

We spent 3 nights (Sat-Tues). The room was comfortable and clean. We didn't have any problem with noise at night. The lobby bar had nice live entertainment on Saturday and Monday night. On Sunday the hotel was very quiet. The staff was very friendly and engaging. The WiFi connection work well for my wife who works remotely. The only thing...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank dvez
Vicksburg, Mississippi
HOTEL’S FAVOURITE REVIEW
Reviewed 12 February 2017

I stayed at The Jackson Hilton on County Line Road last night. I checked in early yesterday and was give a over the top room. The front desk staff could not have been any nicer. I wish I would have got their names because they were very professional and were very nice. I had a clean room and ordered room...

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Helpful?
1Thank jerrynoel126
About Hotel's Favourite Review
HiltonJackson, General Manager at Hilton Jackson, responded to this review

Dear Jerry, I can't begin to tell you how much your nice comments mean to all of us here at the Hilton Jackson. Thank you so much for choosing to stay at the Hilton, and then for taking your time to write such an amazing review. I am so glad to hear that you thoroughly enjoyed your stay, and that...

Ellisville, Mississippi
Reviewed yesterday NEW

While we were not able to stay the night, I wanted to review my experience with the hotel. The staff was super helpful and friendly. The facilities for the conference were outstanding. Everything was extremely professional and also very welcoming. this was an excellent place to attend a conference.

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Helpful?
Thank Shelley R
Riverdale, Georgia
Reviewed 5 days ago NEW

Best hotel to stay over night. Room was very clean and spacious. I will return to this particular hotel in the near futurs. The front desk receptionist was very friendly to us as we arrived for our stay

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank sharonbY9117MG
HiltonJackson, General Manager at Hilton Jackson, responded to this review

Dear Sharon, Thank you so much for taking your time to leave us your thoughts about your recent stay at the Hilton Jackson. I am so glad to hear that you enjoyed your stay, and that you found your room to be comfortable and clean. Our Front Desk staff does an amazing job taking care of our guests. We are...

Mountain Home, Arkansas
Reviewed 1 week ago

I was disappointed to find this hotel a little run down. It was in a very busy part of town and although it was a Tuesday night the police were in and out of the drive several times. My husband had a fantastic breakfast and was very please with the price of the meal and what was served. The people...

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Helpful?
Thank SweetPfarm
HiltonJackson, General Manager at Hilton Jackson, responded to this review

Dear SweetPfarm, First of all, I'd like to thank you for your recent stay at the Hilton Jackson, and for taking your time to write a review. You are so right, we are in a busy part of town, and typically on Tuesday night and all week long, we are very busy at the hotel, so we hire off duty...

Forest, Mississippi
Reviewed 2 weeks ago via mobile

My husband and I stayed here for our 10 year wedding anniversary on 3.3.17. We had a room on the executive floor. The hotel lobby is very nice and has live music (we were there on a Friday night). The room is nice but it did need to be dusted. The executive floor is nice with water and drinks and...

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Helpful?
Thank PrettySpoiled
HiltonJackson, General Manager at Hilton Jackson, responded to this review

Dear Pretty Spoiled, First of all, I'd like to wish you a Happy Anniversary, and thank you for choosing to spend it at the Hilton Jackson. I am so pleased to hear that you took advantage of some of our amenities, such as the Executive Lounge, and Fitzgerald's our Lobby Lounge. We are so fortunate to be able to bring...

Sao Paulo, SP
Reviewed 2 weeks ago

The hotel is a nice and traditional Hilton, but the rooms are old and the carpet smelly. I had a problem 2ice with the air conditrioning. they need to redo the rooms to compete with other hotels in that same area like the Staybridge and Embassy Suites.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank rafaelmg2004
HiltonJackson, General Manager at Hilton Jackson, responded to this review

Dear Rafael, Please accept my apologies for the concerns you have raised in your review. Thank you for letting us know about the condition of your room. I can assure you that it's contrary to what our customers typically see from us. However, I can very much empathize with your situation and assure you that I will be sharing your...

Forest, MS
Reviewed 2 weeks ago

This is probably the biggest hotel in the Jackson area. That being said, this is my second stay here. We had a room on the 12th floor with access to the Executive lounge. I really have no complaints other than the fact that the rooms could have been a little cleaner. Most of the corners were very dusty. We used...

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Helpful?
Thank lhallms
HiltonJackson, General Manager at Hilton Jackson, responded to this review

Dear lhallms, Thank you so much for your recent stay at the Hilton Jackson, and for taking your time to leave us your thoughts. I understand that during your stay, the freshness of your room was a concern to you. We strive daily to ensure that each and every guest room and bathroom are cleaned daily, and I apologize that...

Reviewed 2 weeks ago via mobile

We go every year for the New Year's Eve package...what a bargain! Room, entertainment, dinner and breakfast all included. The dinner at Dragos is always good and the breakfast buffet has a heart selection...I love the made to order omelet and corn beef hash. There is always great bands to dance to in both the lobby bar and the ballroom....

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Helpful?
Thank 933vickih
HiltonJackson, General Manager at Hilton Jackson, responded to this review

Dear Vicki, Thank you so much for joining us at the Hilton-Jackson for our New Year's Eve Celebration. You are so right, what a great way to bring in the New Year. Great food, great fun, amazing entertainment, a good night's sleep, and a delicious breakfast before you have to check out at 2 pm. We have been doing this...

Roswell, GA
Reviewed 2 weeks ago

My room was spacious and very clean. The staff very responsive to any of my requests. All three restaurants were fantastic! Most important was a great night's sleep. A very comfortable bed and pillows.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank KavKirk
HiltonJackson, General Manager at Hilton Jackson, responded to this review

Dear Kay, I can't begin to tell you how much your kind remarks about your recent stay at the Hilton Jackson mean to all of us here at the Hilton. Thank you so much for sharing them on Trip Advisor. I am so pleased to hear that you enjoyed your room, and found your bed to be so comfortable. I'm...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Conveniently located off I-55 in the state capital of Mississippi, the Hilton Jackson hotel offers a sophisticated atmosphere for business and leisure travelers. The Hilton Jackson hotel is just 13 miles from the Jackson-Evers International Airport and close to many popular Jackson, MS attractions, activities, and shopping. Corporate guests will appreciate the hotels proximity to many businesses and corporations, as well as our 30,000 square feet of flexible meeting space. ... more   less 

Additional Information about Hilton Jackson

Address: 1001 East County Line Road, Jackson, MS 39211
Region: United States > Mississippi > Jackson
Price Range: ₹ 6,813 - ₹ 12,184 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Jackson 3.5*
Number of rooms: 278
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Hilton Hotels Direct and Orbitz so you can book your Hilton Jackson reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Jackson Hotel Jackson
Hilton Hotel Jackson
Jackson Hilton Hotel
Hotel Style:
#3 Business Hotel in Jackson
#5 Family Hotel in Jackson
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Jackson staff and other travellers.
4 questions
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over a year ago
Conway, Arkansas
1 month ago
Salisbury, United Kingdom
3 months ago
Salisbury, United Kingdom
3 months ago

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Questions? Get answers from Hilton Jackson staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms that I have there are perfect”
 of 5 bubbles jerrynoel126, 12 Feb 2017 | Read review
“Opt for one of the top floors to take advantage of the Executive Lounge.”
 of 5 bubbles chexcentaur, 13 Jan 2017 | Read review
“Book your event with Amanda - she is so helpful!”
 of 5 bubbles Zurixx, 4 Oct 2016 | Read review
“Top floors have a nice view of Jackson.”
 of 5 bubbles mattman1428, 26 Aug 2016 | Read review
“All rooms are great when I stay there.”
 of 5 bubbles jerrynoel126, 25 Jul 2016 | Read review
5 of 5