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I avoided this hotel in the past because of past reviews. I only went against what I had read deciding to take a chance was due to the person I was traveling with stated they didn't have any negative events happen to them in a...More
This hotel is horribly nasty, lights didn't work in the bathroom and sleep area. Carpet was nasty, and grimy. Appears there was some renovations but the clerk did not tell me this at check in so me and my children was stepping over stuff trying...More
Review collected in partnership with Baymont Inn & Suites
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
US$ 64 - US$ 91 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Response from baymontjackson | Property representative |
First and foremost, on behalf of myself and my team I would like to express my deepest of apologies for the negative experiences that you had to endure during your stay at our property. There is no excuse that can erase such... More
First and foremost, on behalf of myself and my team I would like to express my deepest of apologies for the negative experiences that you had to endure during your stay at our property. There is no excuse that can erase such an experience and for that I would like to apologize again. I have spoken with my Executive staff in regards to your review and we are doing everything in our power to ensure that these areas are given our full attention in order for such an experience to not occur again, ever! Also, we are currently in the process of renovating the property little by little.
In closing, since I am unable to identify your reservation information by Tripadvisor ID, I hope it is not a long shot, but at your convenience if you could contact our hotel and ask to speak with me, I would greatly appreciate it. I want to make things right between you and our hotel and I would be grateful if you granted me such an opportunity.
I look forward to hopefully hearing from you.
With my deepest of apologies and respects,
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"Rooms at rear of hotel will be more quieter. Front rooms face the highway."