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The Westin Jackson

31 reviews
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Traveller (25)
Room & Suite (19)
Dining (14)
Overview
  • Excellent54%
  • Very good25%
  • Average3%
  • Poor6%
  • Terrible12%
Travellers talk about
“club level”(2 reviews)
“room service”(2 reviews)
“nice hotel”(2 reviews)
Free Wifi
Breakfast Available
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Room Service
4.0 Star Hotel
All hotel details
Offers from The Westin Jackson
Special Offer: Book Early and Save
Hotel deals
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (31)Write a Review
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1 - 5 of 31 reviews
Reviewed 1 week ago via mobile

After a long drive and in dire need of rest, we absolutely expected a flawless night of quiet and blissful sleep. Unfortunately, that didn’t happen. We could hear doors slamming in the hallway and our neighbor’s TV behind the headboard. We reserved a double room...More

Thank Kellie C
Response from msenginaction, Public Relations Manager at The Westin JacksonResponded 1 week ago

Dear Kellie, Thank you for taking the time to review The Westin Jackson. We strive to provide each guest with a superior experience and unfortunately, it appears we have fallen short this time. Please accept our sincerest apologies for the customer service and housekeeping issues...More

Hotel's Favourite
Reviewed 14 December 2017

We recently held a morning meeting at this hotel - The event was such an amazing success. What great service and fabulous presence by your entire staff. The ballroom was stunning as well. The rooms staff; specifically, Phederique (hope I spelled that correctly) and Denise...More

Thank 5CA23g1rl1e4
Response from msenginaction, Public Relations Manager at The Westin JacksonResponded 4 weeks ago

Dear 5CA23g1rl1e4, Thank you for taking the time to review The Westin Jackson and share the amazing service you experienced from check-in to event. We're so pleased to hear that you had such an amazing experience with our staff and we will be sure to...More

Reviewed 2 weeks ago via mobile

This was a wonderful experience. The hotel is new and trendy. I wouldn’t eat at the restaurant if you are use to a level of service and expectation of the Westin. Staff was super helpful, valet prompt.More

Thank Elizabeth E
Response from msenginaction, Public Relations Manager at The Westin JacksonResponded 2 weeks ago

Dear Elizabeth E, Thank you for taking the time to review The Westin Jackson! We're pleased to hear you had a 5-star stay and enjoyed the aesthetic, staff and valet while staying with us. However, we sincerely apologize that our on-site restaurant, Estelle Wine Bar...More

Reviewed 4 weeks ago via mobile

As a frequent business traveler to Jackson I’ve stayed in every major chain property in the area. This is the newest, and BY FAR, the nicest place in Jackson. This downtown hotel has room rates at or below what is the average in N Jackson/Ridgeland...More

Thank Brad B
Reviewed 4 weeks ago

This is a new hotel in downtown Jackson located next to the Federal Courthouse. The service at the hotel was very good with an excellent restaurant - Estelle (reviewed separately). I would definitely recommend this hotel.More

Thank atlsamx
Response from msenginaction, Public Relations Manager at The Westin JacksonResponded 4 weeks ago

Dear atlsamx, Thank you for taking the time to review The Westin Jackson! We're pleased to hear that you had a wonderful stay with us and also enjoyed our on site restaurant, Estelle. We appreciate your recommendation and look forward to seeing you again in...More

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Concierge
Banquet Room
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Fitness Centre with Gym / Workout Room
Indoor pool
Details
Price range
US$ 121 - US$ 265 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$ 121 - US$ 265 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
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Traveller (25)
Room & Suite (19)
Dining (14)
Pool & Beach (3)
Hotel & Grounds (66)
Business Centre & Event Rooms (15)
Bathroom (4)
Questions & Answers
Ask a question
Caroline C
13 September 2017|
AnswerShow all 2 answers
Response from Bevan C | Reviewed this property |
It should say under Terms and Conditions
0
Votes
BRLA2015
6 September 2017|
AnswerShow all 2 answers
Response from jansmith440 | Property representative |
We are a pet friendly hotel
0
Votes
Jawauna S
13 August 2017|
Answer
Response from msenginaction | Property representative |
Hi Jawauna, Yes, our hotel is located within walking distance of the convention center. Let us know if you have any additional questions! S.
0
Votes
Room Tips
"Heavenly beds are divine!"
Read review
"If booking more than one room, try to get them on the same floor - keys required to reach specific floor via..."
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"Dont go, its a terrible place."
Read review
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