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Sleep Inn Horn Lake

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Sleep Inn Horn Lake
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86 Reviews from our TripAdvisor Community

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Showing 86: English reviews
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West Point, Mississippi
HOTEL’S FAVOURITE REVIEW
Reviewed 1 week ago

I have to admit, I was only staying in this hotel for the price compared to the other hotels. I was very satisfied. The bed was nice and comfy. The water in the shower was hot. It was right beside Memphis Barbecue Co. and was in the parking lot with Target, Kroger, Chuck E. Cheese and had a Texas Roadhouse...

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Helpful?
Thank jcreid
About Hotel's Favourite Review
Reviewed 1 week ago via mobile

Great location. The free hit breakfasting was good as well. Stayed two nights. Right across the street from restaurants and shopping. Good staff who were helpful. Rooms could be larger. I enjoyed my stay here.

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Thank Dana J
Bloomingdale, Georgia
Reviewed 21 January 2017

The staff is over the top friendly, and the front desk attendant was willing to look up some information for us. We had a good stay overall. The rooms are a little small, however the beds are extremely comfortable. We will be back.

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Helpful?
Thank cknight25
Sam P, General Manager at Sleep Inn Horn Lake, responded to this review

Thank you so much for taking the time and spending the night with Sleep Inn. We pride ourselves on providing outstand customer service among other things. We hope to see you in the future.

Reviewed 12 January 2017 via mobile

DON'T DO IT! Girl at front desk was awesome but it stops there. First of all she gave me a first floor room while he I like then went into room and realized it had never been cleaned from day before. This explains why maid carts were out in the Hallway at 8:00pm at night. Lol omg I was booked...

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Helpful?
Thank jscott042862
Reviewed 3 December 2016

We pulled off the highway after a long drive. Not wanting to trawl all of the hotels in the area, we pulled into the first one we saw which happened to be the Sleep Inn, to check out their rates. They had a room available for $77 plus tax which we were more than happy with...however, you do get what...

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Helpful?
Thank Nicole G
Sam P, Manager at Sleep Inn Horn Lake, responded to this review

I would first like to start with an apology. I'm terribly sorry that you had these issues and you can trust me we are taking the necessary steps to ensure nothing like this happens again. We want the hotel to be a home away from home. We have worked hard to make sure that customers are satisfied with the rooms...

Knoxville, Tennessee
Reviewed 1 December 2016 via mobile

Stayed here because our business has this as our designated place to stay. Let me say this place has potential of being a great place to stay if management will get their cleaning people, their breakfast people, their grounds people and security to do and take pride in their work duties. I say this because of seeing cleaning people more...

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Helpful?
Thank s w
Sam P, Manager at Sleep Inn Horn Lake, responded to this review

We are taking the necessary precautions to make sure all complaints are taken care of. We have spoken with all parties involved to make sure that none of these things are happening. I would like to apologize for all the inconveniences that these issues have caused. If given the opportunity with staying with us again, please let management know of...

Missouri City, Missouri
Reviewed 20 November 2016

This hotel has a blanket on it, looks ok at first but its all a cover-up. showers are nasty room reeks of mold / mildew, roaches big enough to carry there own bag..The house keeping just sweeps over the cleanup on the rooms, went to the front desk and asked if I could get my room vacuumed and was told...

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Helpful?
Thank bigstore69
Sam P, Manager at Sleep Inn Horn Lake, responded to this review

First and foremost, I want to apologize for the issues that you have stated. We have a pest control contract Orkin. They show up to the property twice a month. They also will send a report if anything is ever found. We have had the property tested for mold and mildew through TerraCon Environmental Services to test the air quality....

Cohutta, Georgia
Reviewed 13 November 2016 via mobile

We came here for a family wedding. Our room was clean but the shower had a horrible smell. We bought some Clorox cleaner and cleaned it ourselves. In the morning we went down to have breakfast, big mistake. The attendant was preoccupied with her phone and only let us know the pancake maker was broken after we stood there trying...

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Helpful?
Thank Heather W
Sam P, Manager at Sleep Inn Horn Lake, responded to this review

My apologies for the issues that you had while staying with Sleep Inn. We have recently hired a new breakfast attendant. We hope this has solved the problem with having issues with the breakfast area. We currently walk around the hotel and keep a look out on things that are going on. We found that some guest use a rock...

Dallas TX
Reviewed 27 October 2016

You will have a cleaner and more comfortable stay, if you stay in your car, not here. Had to book a last minute room and this was only place that had rooms, and I see why now. Surprised this hotel is still a chain property.

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Helpful?
1Thank romantictravlr
Sam P, Manager at Sleep Inn Horn Lake, responded to this review

I'm terribly sorry that you felt this way. Over the last few months the property has went through a lot of changes. We have completely updated all of the rooms and lobby. We have made sure that customer service is our #1 priority. If you are ever in town and would be willing to give us another chance, please speak...

Alabama
Reviewed 30 September 2016 via mobile

This is the 2nd time we've stayed here. The 1st time wasnt to bad but this last time was it for us. The young guy that checked us in was very rude. I booked a non smoking pet free room. The room smelled like a dog. The bathroom smelled like vomit. It was a handicap room which wasnt a problem...

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1Thank rdotson2008

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Meeting Rooms
  • Self-Serve Laundry

Additional Information about Sleep Inn Horn Lake

Address: 708 Desoto Cove, (I-55 & SR 302 Goodman Rd), Horn Lake, MS 38637
Region: United States > Mississippi > Horn Lake
Price Range: ₹ 4,778 - ₹ 7,527 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Sleep Inn Horn Lake 2*
Number of rooms: 79
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Also Known As:
Horn Lake Sleep Inn
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Questions & Answers

Here's what travellers have asked, with answers from Sleep Inn Horn Lake staff and other travellers.
1 question
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Questions? Get answers from Sleep Inn Horn Lake staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Tiny rooms and all around a dirty hotel”
  • Mold
  • Mold
 of 5 bubbles bigstore69, 19 Nov 2016 | Read review
“away from elevators”
 of 5 bubbles madisonvillebabydoll, 3 Jun 2016 | Read review
“Nice, clean rooms.”
 of 5 bubbles Justus629, 28 May 2016 | Read review
“Always ask for a room away from the highway if you are sensitive to this”
 of 5 bubbles Skibear225, 13 May 2016 | Read review
“Find a difference hotell”
 of 5 bubbles JDNicos, 26 Jul 2015 | Read review
5 of 5