We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All reviewsfront deskgreat hotelfitness centerindoor poolexcellent customer serviceroom was cleanup to datehot breakfaststaff was very friendlyfree breakfastenjoyed my stayone night staywould stay here againnice stayhgirosslobby
My room smelled like something had died in it. When I arrived late that evening it smelled very bleachy when the bleach smell faded the next am it was so bad it almost made me sick. Housekeeping said they had had some sewage issues. should...More
Review collected in partnership with Hilton Garden Inn
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank Kim M
Response from Frank J, General Manager at Hilton Garden Inn HattiesburgResponded 1 week ago
We sincerely apologize about the issue with the room.
Checked in on the way to the beach. Reggie checked us in and was so friendly! Ross at the bar went above and beyond!!! He is the reason we will stay here again. Overall..great service, clean and comfy beds. Will definitely return.
Response from Frank J, General Manager at Hilton Garden Inn HattiesburgResponded 2 weeks ago
Thank you for sharing your experience with the world. We value you as a guest and appreciate your business. I will pass along the information to each team member at our huddle meeting.
First the staff was wonderful. The hotel feels old and it has been somewhat updated. It just feels cheaply updated. The toilets are low and the bathtubs original, shower enclosures is the cheap plastic. The furnishings are just okay. A pet peeve of mine is...More
Thank Wendy P
Response from Frank J, General Manager at Hilton Garden Inn HattiesburgResponded 4 weeks ago
Thank you for staying with us. I truly appreciate the thorough review. Your pet peeve has not become our target spot for the week. Reviews like this help us to continue to increase the level of service and condition of the property.
I had a good experience with this hotel. I knew what I was getting myself into (since I looked at the reviews). Nothing special about the hotel.
Clean upon arriving to the lobby -- prompt service. Got my room keys quick, and the room was...More
Thank Trevor E
Response from Frank J, General Manager at Hilton Garden Inn HattiesburgResponded 14 August 2018
Thank you for staying with us. We are working daily to improve the property to make it better. If you are in the area again please give us another shot.
The facility has consistently been a welcome stop for my family. The rooms have always been very clean and comfortable. The breakfast is good with the staff trying their best to see we are taken care of. The access to the interstate is close and...More
Thank Anthony H
Response from Frank J, General Manager at Hilton Garden Inn HattiesburgResponded 13 August 2018
Thank your for staying with us. We are glad to know that you enjoyed the facility. Please come again.