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About
4.0
#7 of 30 hotels in Gulfport
Location
Cleanliness
Service
Value
Located in Gulfport,MS, the Best Western Seaway Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
This summary was created by AI, based on recent reviews.
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The Best Western Seaway Inn garners positive feedback for its clean, well-maintained atmosphere, with guests often commending the hotel's modern refurbishments. Many travelers find the rooms comfortable and the prices reasonable, although there are some inconsistencies in room quality. The location offers useful amenities but is noted to be under a flight path.
The service stands out, with the staff earning praise for their friendliness and the complimentary breakfast being a highlight. Amenities such as the pool and in-room conveniences also contribute to the hotel's appeal.
Location
Convenient
Atmosphere
Inviting
Rooms
Neglected
Value
Reasonable
Cleanliness
Meticulous
Service
Friendly
Amenities
Well-appointed
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Very clean, easy check-in,everything in working order, pleasant staff good security beautiful grounds. Breakfast, good food and lots of variety. Sausage gravy is especially tasty. Any concerns were met right away. A very enjoyable stay.
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Review collected in partnership with Best Western
Date of stay: August 2023
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Best Western General Manager , General Manager at Best Western Seaway Inn
Responded 18 Oct 2023
Good day. Thank you for choosing Best Western Seaway Inn. We appreciate your time sharing your good review to our hotel. Our guest satisfaction is our top priority as we thrive to improve each day. Looking forward to see you in the future.
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From check in to check out was phenomenal. The front front desk host were smiling and very accommodating . Because of some pandemic restriction breakfast was limited to a cold or hot bag, which was still great, and the exercise room were off limits. Everything else such as the pool, laundry, and hot tub was still in operational. The rooms were well worth the amount. Each room was spacious, beautiful bedding, and the microwave even had a USB charging port attached!! They way the blocked traffic and diverted it so my students could practice was above and beyond.
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Date of stay: March 2021
Rooms
Cleanliness
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Best Western General Manager , General Manager at Best Western Seaway Inn
Responded 5 May 2022
Dear Sir/Ma'am, Thank you for choosing to stay in our hotel. We appreciate your time sharing your good experience. Guest satisfaction is our top priority. Looking forward to see you in your next visit.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
We first chose this location because we were traveling with our dog, and wanted something nice, convenient and not too pricey. We have stayed in the Biloxi area many times, but were just passing through for one night on this trip. Great value for the price. Comfortable and close to everything. Breakfast great. Airplanes pass right over, but we were not bothered.
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Review collected in partnership with Best Western
Date of stay: March 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Best Western General Manager , General Manager at Best Western Seaway Inn
Responded 5 May 2022
Dear Sir/Ma'am, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Let me begin to say this establishment is not even worth the 3 stars that they are given. This hotel is low budget, over rated, and incapable of providing adequate service to customers. I checked in on Friday , June 5th to room 527 located on the back side of the property. However, upon entering the room. The first thing that I noticed was a very visible brown stain on a white cover. Not to mention , the bug that was also crawling on the bed. I have to admit when I brought my concerns to the front desk. They immediately changed me to room 500. Now , this room begun the I’m ready to get out of dodge issues. Everything seemed good to the eye. However, I’m a person that likes to sanitize especially with the pandemic still going on. As I’m spraying the bed down with Lysol, I noticed stains on the sheets, blanket, pillows, hair in the tub. I mean all over the bathroom floor. I took photos and proceeded to migrate to the front desk where I’m basically told that there is nothing they can do but refund me my money because they already changed my room once. Now , I’m 7 hours away from my home. I paid for this hotel weeks before arrival and I had a busy schedule ahead of me. I basically had no choice because I had a meeting in less than 30 minutes at this point. Glenda the manager looked at me like I was crazy when I asked could I just have a throughly cleaned room because apparently the linens had not been changed in neither room. She proceeded to tell me in so many words that I take a refund or deal with what I have . Rude right? Ok, let’s proceed to the point where I purchased my own linen for the room because it was less havoc than trying to run all over the city looking for a new room. As I’m walking in the room from dinner, low and behold I see a roach walking up the wall. Nasty ‼️ I kill it then call the front desk because I’m beyond pissed off at this point. Now, I’m like whew just a two more nights . Then, I open the closet door to put my bag in and low and behold I find a dead roach in the corner. At that point, I checked out and found another hotel. This hotel is the worst hotel I have ever experienced. The management team has no regard about anything. The house keeping team doesn’t actually change the linen either. I saw them pick the linens up and just remake the bed when so called cleaning the room in several rooms as well. So BEWARE! Find another hotel in the AREA. This one SUCKS! Unprofessional! Nasty! And the worse place to stay!
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Date of stay: June 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Best Western General Manager , General Manager at Best Western Seaway Inn
Responded 5 May 2022
Dear Sir/ Ma'am, Thank you for choosing to stay with us. In behalf of our team, we do apologize for the bad experience. The management is on top to solve every issue we get from our valued guests. We understand the frustration and we are very sorry for that. it would be a pleasure to welcome you back to our hotel. Again, we do apologize.
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We secured the room at Best Western online and were told it included a full breakfast, which was wrong. The room was in need at updating and looked okay, but had a funky door. We decided we could deal with it for one night, but what really got me was when my suitcase knocked against the on the floor air conditioner unit and dust went everywhere. I'm thinking if this room was supposedly sanitized, and they missed that dust filled air conditioner, what else did they miss. I came prepared with disinfectant spray and sanitizer wipes and totally cleaned the room so I felt it was somewhat clean. I told my husband if I was going to catch anything on this trip it would be from that room. The pool was pretty, but not the room. Also, the mattress was awful.
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Review collected in partnership with Best Western
Date of stay: July 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Best Western General Manager , General Manager at Best Western Seaway Inn
Responded 5 May 2022
Dear Sir/Ma'am, Thank you for choosing to stay in our hotel. In behalf of our team, we do apologize. The management is on top of solving every issue we get from our valued guests. We try our best to give the kind of service our guests deserve. Looking forward to see you in your next visit.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I travel 6hrs from Greenville, SC to attend an event in Gulfport, MS. When I arrived here it was around 12:30am. I got to my room and saw that the bedsheet looked used so I went to the front desk to ask for new bedsheets. I was told that they did not have any more bedsheet so I ended up going to the store and buying my own. The next night I realized that housekeeping never replaced my bath towels so I went back to the front desk and asked for new towels, once again I was told they did not have anymore towels. Not to forget, the room did not appear fully clean and the sink was clogged. I would never come here again. I complained and was told the manager would call me in the evening, but never received a call. Very disappointment. I paid $265 and never received the services I paid for.
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Date of stay: July 2020
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Glenna Haution, General Manager at Best Western Seaway Inn
Responded 8 Jul 2020
I apologize for any inconvenience that you experienced while a guest of our property. During the Corona Virus we do not enter Stayovers unless the guests request service, Thank you for being a patronage.
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My friend and I visited this hotel in November, and it was lovely. Quiet, staff was great, comfortable, and the best blackout curtains ever. We needed another quick get away in June, so we decided to go back, and things could not have been more different. Upon arriving, we were told that the room we reserved with the jacuzzi tub was not available. Instead, we were put in a much smaller room, and as we looked around, we realized the curtains were ripped off the wall. Half of the lightbulbs were out. The A/C made a super loud noise. We complained and got switched to another room, which was still small but at least had curtains and a working A/C. We still had to call for lightbulbs. Our stay was two nights, and on the morning of our second day (after our first night) we had housekeeping knocking at our door saying that we were only reserved one night. Which of course was wrong and the front desk had to straighten out. Later that day, we called for a late check out and were told that there was no late check out (we had it the last stay so we knew there was) and that for every hour past 11 AM we were there we’d be charged $25. There were planes that flew over our room and sounded like they were landing on the hotel every morning.
It amazes us how two stays could be like night and day. As much as we love their black out curtains (because who doesn’t like to sleep till 1 PM?), I don’t think we’ll be back. We were sorely disappointed.
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Date of stay: June 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Glenna Haution, General Manager at Best Western Seaway Inn
Responded 8 Jul 2020
I apologize for inconvenience that you may have experienced during your 2nd stay. We value all our customers feedback and will attend to all the issues you listed. Thank you
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel is just ok. Pictures are a little dated so they're a little missleading. Staff was kind and poilite but not caring. This place itself isn't bad but the people who stay here are. Constant partying after the 10:00pm no noise rule almost every night takes a toll. On top of it they allow portable grills within the building so smoke can get pulled through the AC unit and smoke out your room. Repeated calls to the front desk just falls on deaf ears.
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Date of stay: July 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Best Western General Manager , General Manager at Best Western Seaway Inn
Responded 5 May 2022
Dear Sir/ Ma'am, Thank you for choosing to stay with us. In behalf of our team, we do apologize for your experience. The management is always on top to solve every feedback/issue we get from our valued guests. Guest satisfaction is our priority and we try our best to give the kind of service our guests deserve. Looking forward to see you in your next visit.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Room was extremely cramped and only slightly larger than the bed. There was only one surface to put all our things. Mattress was lumpy as were the pillows - neither of us got a good night’s sleep, which is the main reason to stay in a hotel. In addition, the smoking area was right outside our room and people were talking loudly even at 2 and 3am. While I realize this is not the fault of BW, the location of a communal smoking area should be more remote. There was no towel bar by the sink to hang towel or washcloths. The price was much too high for the quality of this room. There was good TV and good wifi. Parking right outside door for the first floor. Breakfast was surprisingly quite good with many choices which is why they got 2 stars instead of 1. We stay at Best Westerns frequently and this was the worst Best Western we have ever stayed at. I strongly discourage anyone from staying here and I would never return.
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Date of stay: February 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Best Western General Manager , General Manager at Best Western Seaway Inn
Responded 5 May 2022
Dear Sir/Ma'am, Good morning. On behalf of our management, we would like to apologize for the experience. Your feedback is valuable to us as we to strive to improve each and every stay. Our management will discuss and resolve the issue. Guest satisfaction is our main priority. We understand the frustration. Again on our behalf of out team , we do apologize.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stay here every time we go to the coast. I love the kind, friendly, sweet staff that greet us as if we're family. You'll find everything you need in close distances near this hotel. They include breakfast and for your convenience has smoking and non-smoking rooms available. I can't say enough about the amazing housekeeping staff that go out of their way to help you in every way. Plus... you'll see familiar faces each time you return.
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Review collected in partnership with Best Western
Date of stay: March 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Best Western General Manager , General Manager at Best Western Seaway Inn
Responded 5 May 2022
Dear Sir/Ma'am, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
There are more places to choose from in the Gulfport area.
PRICE RANGE
₹6,633 - ₹9,068 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western plus seaway hotel gulfport, best western gulfport, gulfport best western, best western seaway hotel
FORMERLY KNOWN AS
BEST WESTERN PLUS Seaway Inn
LOCATION
United StatesMississippiGulfport
NUMBER OF ROOMS
178
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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