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I have always been treated like a VIP at this property. They get to know their regular travelers and provide personalized service. It's so nice to see a friendly face when staying in a hotel!!! You will ALWAYS find that at this hotel.
Traveling for our first visit to Greenwood for a weekend, we asked others where we should stay. Several suggested Holiday Inn Express, so we followed their lead. The hotel was easy to get to and appears to be well cared for. Our room appeared to...More
Needs a major uplift. Clean, but very dated. Staff was nice but we had to share pool with Hampton Inn next door. Not a big deal but noteworthy. Breakfast was like every other Holiday Inn Express, but then, we were there right before it was...More
I was there for my son wedding and I had a problem getting into my room . I went to ask the young lady at the front desk and she had a attitude ... She was texting on her phone and not trying to help...More
Thank Tiffany W
Response from Mary G, General Manager at Holiday Inn Express GreenwoodResponded 10 April 2017
Thank you for taking time to convey your comments regarding your recent experience with us. Your willingness to share your thoughts with us is genuinely appreciated.
Please allow me this opportunity to apologize for the inconvenience you experienced during your recent stay at our hotel....More
The best rating I found when booking this hotel was 2 and half stars . I left there feeling like it was just that.
To say the least I expected more being one of the higher priced hotels in the area.
Changed rooms twice before...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express GreenwoodResponded 15 December 2016
Thank you for your feedback regarding your stay at Holiday Inn Express & Suites Greenwood, MS. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about breakfast and our staff.
Unfortunately we are not pet friendly. There are a couple of pet boarding options in Greenwood. If you need that information, please call the hotel directly. The Rodeway inn is the only hotel in Greenwood that I am aware... More
Unfortunately we are not pet friendly. There are a couple of pet boarding options in Greenwood. If you need that information, please call the hotel directly. The Rodeway inn is the only hotel in Greenwood that I am aware of that is pet friendly. If you prefer to stay at a Holiday Inn Express, the location in Winona MS is pet friendly and only about 30 minutes from greenwood.