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Hollywood Casino & Hotel Gulf Coast

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Hollywood Casino & Hotel Gulf Coast
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244 Reviews from our TripAdvisor Community

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There are newer reviews for Hollywood Casino & Hotel Gulf Coast
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Showing 244: English reviews
Baton Rouge, Louisiana
Reviewed 10 December 2015 via mobile

We booked a room online, I called the same day to inquire about a refrigerator for the room for my husband's medication. I spoke with a nice gentleman and was assured a refrigerator would be made available. Upon entering room no refrigerator was present so I called the front desk only to be RUDELY informed that they were out and...

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Helpful?
5Thank dcsanchezrn
Charla F, Manager at Hollywood Casino & Hotel Gulf Coast, responded to this review

First and foremost, I want to apologize for the rude service you received when calling the Front Desk. This behavior is not condoned and will be addressed. I do want to apologize about the request for the refrigerator. This should not have been an issue if you requested it for medical reasons prior to your arrival. I am terribly sorry...

NC
Reviewed 18 November 2015

We paid a little over $50.00 plus tax per night during the week. Great price for what is offered. Clean rooms - bathrooms are a little dated. Casino was not crowded at all. There is a lot of smoking on the main casino floor and I am extremely sensitive to that, but the second floor offers slots with no smoking....

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Helpful?
Thank Janbo47
Charla F, Manager at Hollywood Casino & Hotel Gulf Coast, responded to this review

Thank you for rating us on Trip Advisor. We certainly appreciate the feedback. We are glad to see that you enjoyed your stay. We do offer several other amenities at our property and invite you to try them out the next time you are here. We offer our Beautiful Spa at the Bay, Lovely Golf Course and our Lazy River...

Frankfort, Kentucky
Reviewed 31 October 2015 via mobile

We stayed 5 nights in the hotel while visiting relatives in a nearby town. We got a great rate of $53/night which was quite the deal. The hotel room was on the corner, so we had a different layout than the typical hotel room, which we very much enjoyed. The bed was very comfortable with nice linens--good sleep! We also...

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Helpful?
1Thank Greta527
Charla F, Manager at Hollywood Casino & Hotel Gulf Coast, responded to this review

Thank you for taking the time to review us on Trip Advisor, we value the feedback we can get from all of our guests. We are glad to see that you enjoyed your time and are working on a better ventilation system for our property. Its through guests like you that help us better our property and WE CANT SAY...

Slidell, Louisiana
Reviewed 20 October 2015

Charla Fontenot at Hollywood Casino Hotels provided help for special request made for our room for our stay. Every Email was answered promptly and Charla went far beyond a 5 STAR rating when it came to helping me surprise my wife with a Luxury Suite decorated in rose petals for her 40th birthday. I highly recommend Charla if you want...

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Helpful?
2Thank John F
Charla F, Manager at Hollywood Casino & Hotel Gulf Coast, responded to this review

Thank you again John, for the Great compliments! We are Thrilled that you enjoyed your special get away and hope to see you again soon. We are very Happy that we could celebrate the special day with you and your wife! See you soon!! Charla

Charleston, West Virginia
Reviewed 17 September 2015

I traveled to this hotel for a professional meeting, being neither a gambler nor a smoker. I read some reviews that suggested surly staff, the smell of smoke everywhere, even in non smoking rooms, grounds that were ill kept and rooms that were shabby and poorly appointed. Also noted that one's clothes and luggage would smell like smoke for days...

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Helpful?
3Thank John L
Charla F, Manager at Hollywood Casino & Hotel Gulf Coast, responded to this review

Thank you so much for the WONDERFUL review. We truly appreciate it. I will definitely share this with all of the TEAM that makes it happen here. We take great pride in what we do and how are guests feel when they are here, "home away from home" its very important to us that all of our guests experience the...

Homosassa, Florida
Reviewed 15 September 2015

Friendly staff, nice pool with river flowing and pretty big casino. Great big buffet, crabs, steak, shrimp, just about everything. Very good size rooms and beds, very clean. Well cared for grounds. I'll be back.

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Helpful?
2Thank GeneW_9
Charla F, Manager at Hollywood Casino & Hotel Gulf Coast, responded to this review

Thank you for the nice review on Trip Advisor. We are sure glad to see that you enjoyed your stay while you were here. We hope to see you back again Soon. Warm Regards, Charla Fontenot Hotel Manager

North Augusta, South Carolina
Reviewed 10 September 2015

Fun slots, average rooms and nice RV park. We have stayed here a lot of times in the RV park and hotel..We prefer the RV park. The rooms are average..The RV park has nice sites and wi-fi. The buffet is one of the best in the area. The location is perfect for a day at the beach or trip into...

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Helpful?
1Thank MiamiHeat14
Charla F, Manager at Hollywood Casino & Hotel Gulf Coast, responded to this review

Thank you for rating us on Trip Advisor, we certainly appreciate any and all feedback we receive. We are happy to see you enjoy the amenities while you were here. Please let us know if we can assist you in the future. We look forward to your return visit. All the best, Charla Fontenot Hotel Manager

Reviewed 27 August 2015 via mobile

Got the best deal through Expedia. Comfortable bed. River view was nice. Don't like that there isn't just a designated smoking area at the pool or lazy river. People can smoke everywhere. Be careful if you spend the extra bucks for a cabana and the people next to you smoke. People even smoke while going down the lazy river! The...

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Helpful?
1Thank Linda H
Charla F, Manager at Hollywood Casino & Hotel Gulf Coast, responded to this review

Thank you for taking the time to leave us a review on Trip Advisor. We do certainly appreciate any and all feedback we can get. Upon receipt of your comment and a few others, we now have a designated smoking area. Thank you again for letting us know how you feel and you suggestions. We value what our guests are...

Billerica, Massachusetts
Reviewed 23 August 2015

the buffet was out of this world. Start with the crabs and finished with the 5 star deserts. When ya get the steak dont get the ones already cooked (some like shoe leather good but not my shoe size) wait at the grill and have them cooked to order. I like mine still mooooooing. Then to the deserts. The wife...

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Helpful?
Thank SmrtSusan
Charla F, Manager at Hollywood Casino & Hotel Gulf Coast, responded to this review

Thank you for taking the time to rate us on Trip Advisor. We appreciate the nice gesture. We are delighted to see that you and your wife enjoyed the buffet while you were here. Hope to see you soon! Best, Charla Fontenot Hotel Manager

Mississippi
Reviewed 14 August 2015 via mobile

Very convenient for us since we were deep sea fishing out of there, but can't give a higher rating for several reasons. Best part first: the buffet. Fresh, delicious, varied, pretty darn amazing. More desserts than you can imagine with a nice selection of sugar free for diabetics. The hotel lacked in the cleanliness area, however, specifically floors and the...

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Helpful?
1Thank Shelby A
Charla F, Manager at Hollywood Casino & Hotel Gulf Coast, responded to this review

Thank you for nice Compliment, we certainly appreciate it. We take great pride in what we do and we are glad to see you enjoyed your dinner. We do hope to see you soon! Warm Regards, Charla Fontenot Hotel Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
  • Golf Course
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
With a stay at Hollywood Casino Gulf Coast in Bay St Louis, you'll be convenient to 100 Men D.B.A. Hall and Bay St. Louis Little Theater. This casino hotel is within close proximity of Historic L and N Train Depot and Saint Stanislaus College. Make yourself at home in one of the 291 air-conditioned guestrooms. Cable television is provided for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily. While the golfer in the family is out on the course, try one of the other recreational amenities offered, such as a casino, lazy river and outdoor pool. Additional features include complimentary wireless Internet access and gift shops/newsstands. Satisfy your appetite at the hotel's restaurants,serving breakfast, lunch and dinner, or grab a snack at a coffee shop/cafe. Quench your thirst with your favorite drink at a bar/lounge. Featured amenities include complimentary high-speed (wired) Internet access, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. Free valet parking is available onsite ... more   less 

Additional Information about Hollywood Casino & Hotel Gulf Coast

Address: 711 Hollywood Blvd, Bay Saint Louis, MS 39520-1808
Region: United States > Mississippi > Bay Saint Louis
Price Range: ₹ 4,648 - ₹ 9,297 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hollywood Casino & Hotel Gulf Coast 3*
Number of rooms: 291
Reservation Options:
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Also Known As:
Hollywood Casino Bay St. Louis Hotel Bay Saint Louis
Hollywood Hotel Bay St Louis
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Questions & Answers

Here's what travellers have asked, with answers from Hollywood Casino & Hotel Gulf Coast staff and other travellers.
18 questions
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Questions? Get answers from Hollywood Casino & Hotel Gulf Coast staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are very nice.”
 of 5 bubbles 217geneh, 16 Feb 2017 | Read review
“616 faced the Bay and was exceptional”
 of 5 bubbles Gringo1, 30 Jan 2017 | Read review
“ask for a room that has a view of the water and marina”
 of 5 bubbles NewOrleansfirstgal, 17 Jan 2017 | Read review
“pool facing of course”
 of 5 bubbles 59kunalj, 23 Oct 2016 | Read review
“ATTENTION RV'S: The reservation people know very little about what externally a "pull through" spot actually is.”
 of 5 bubbles SheriffBTJustice, 7 Jul 2016 | Read review
5 of 5