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Extended Stay America - Minneapolis - Woodbury

60 reviews
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Traveller (10)
Room & Suite (15)
Dining (1)
Overview
  • Excellent21%
  • Very good31%
  • Average11%
  • Poor16%
  • Terrible21%
7 Jan 2018
“Fair”
28 Jul 2017
“July 2017”
Free Wifi
Free Parking
Non-Smoking Rooms
Suites
Kitchenette
Pets Allowed
Wheelchair Access
2.5 Star Hotel
All hotel details
Offers from Extended Stay America - Minneapolis - Woodbury
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (60)Write a Review
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11 - 15 of 59 reviews
Reviewed 16 June 2017

The internet was running at 40kbs. The next day after check in I had many bed bug bites on my legs. Check out was very easy. I was able to pack my bags and leave in the morning and call to check out after I...More

Review collected in partnership with Extended Stay
Thank josephag2017
Response from 00esa, General Manager at Extended Stay America - Minneapolis - WoodburyResponded 23 June 2017

Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future. General Manager

Reviewed 14 June 2017 via mobile

I think his name was Keith, he was amazing helping me get checked in resolve the problems with my stay. I got in early as I had a very early work day the following day. It was a hot day outside. Arrived at my room...More

Thank M H
Response from 00esa, General Manager at Extended Stay America - Minneapolis - WoodburyResponded 15 June 2017

Thank you for evaluating your stay. Although you were impressed with the courteous service provided by Keith, we are sorry for not living up to your expectations and regret the inconvenience caused. I will be sure to share your concerns with my maintanence team to...More

Reviewed 6 June 2017

walking into the 3rd floor from the elevator, the whole hallway smelled like cigarettes. It's almost like there was people smoking out I the hallway. The windows in the room were fully open when arrived at the room.More

Review collected in partnership with Extended Stay
Thank Alberto G
Response from 00esa, General Manager at Extended Stay America - Minneapolis - WoodburyResponded 7 June 2017

Alberto, I sincerely apologize for the smoke issues you encountered while here. You are absolutely correct to expect a clean environment when staying with us. We regret the inconvenience it caused. Your concerns will be shared with the housekeeping team in an effort to improve...More

Reviewed 1 June 2017

I booked a room through Priceline Express Deals and ended up with this hotel, much to my chagrin. I don't love ESA hotels from past experience, but it was a quick trip to Minneapolis for my son's football camp, so I figured it was not...More

Thank Nena B
Response from 00esa, General Manager at Extended Stay America - Minneapolis - WoodburyResponded 2 June 2017

Nena, please accept my apologies for your suite not being totally ready for occupancy when you checked into our hotel. We are sure this was a result of miscommunication between our Housekeeping and Front Office Departments since a suite should not be made available for...More

Reviewed 30 March 2017 via mobile

Room was very disappointing.. dirty bedding with stains and spreads were loaded with hair. Toilet seat back broke off and noticed more hair stuck to toilet back. Really nasty goop on dust ruffle. Sorry but we won't be back. Should not advertise breakfast... its not...More

1  Thank AshRiverGal
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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Self-Serve Laundry
Details
Price range
US$ 85 - US$ 112 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$ 85 - US$ 112 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
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Traveller (10)
Room & Suite (15)
Dining (1)
Questions & Answers
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Room Tips
"You could hear kids running around on the upper floors hallways and over your bed!"
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"Read the reviews first and don't pick this hotel."
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"Unless you smoke, do not stay in a smoking room."
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"If you make your reservations on line, call the hotel and let them know by PHONE if a smoking room is going..."
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