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Asteria Inn & Suites St. Cloud

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Overview
  • Excellent10%
  • Very good15%
  • Average21%
  • Poor21%
  • Terrible33%
28 May 2018
“not clean at all - a bit scary”
23 Jun 2017
“Horrible! ”
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
2 Star accommodation
All hotel details
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Reviews (38)
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1 - 5 of 38 reviews
Reviewed 29 May 2018

Hotel is in a good safe location but is very dirty - did not want to take my shoes off. Lots of peeling paint, dirt on the bathroom floor, have to pick up a phone to check in after hours in a little old reception...More

1  Thank donnarF1711UX
Response from asteria w, Manager at Asteria Inn & Suites St. CloudResponded 22 June 2018

Dear customer, thank you so much for letting us know about issues about our hospitality services. Though, we always try provide excellent hospitality service to all the people, this time it seems we failed to accomplish our responsibilities. We will take your concern as suggestion...More

Reviewed 24 June 2017 via mobile

I'm not a hotel snob, but everything in the other reviews is dead on accurate. The glass encased office should have been a warning. The lady who took my information was curt and unfriendly, area smelled of Indian food. Upstairs hallway smelled of cigarettes, the...More

1  Thank Jeff F
Response from asteria w, Manager at Asteria Inn & Suites St. CloudResponded 22 June 2018

Hello Jeff F, thank you so much for staying at our hotel and sharing your experience. We are very disappointed to hear that you had faced many problems at our place and your experience was not good. You can rest assured as we will address...More

Reviewed 20 June 2017

I needed a room for a week. A sign on the building stated: 249.00 plus tax for a week.I asked the cashier & was told its not available. That the management intended on removing it but never did. I got the room for the night....More

Thank Dexter B
Response from asteria w, Manager at Asteria Inn & Suites St. CloudResponded 22 June 2018

Dear Dexter B, thank you so much for letting us know about such serious matters about our hospitality service. Your comments are really valuable for us as they help us to provide outstanding services. We will address these concerns immediately so that no other customers...More

Reviewed 13 June 2017 via mobile

I am all in for quirky and eclectic, but that was not really the vibe here. It was cheap and available, clearly some people live here full or most time. There were all kinds of signs to lock up everything, yet lights in the parking...More

Thank Ellen R
Response from asteria w, Manager at Asteria Inn & Suites St. CloudResponded 22 June 2018

Dear Ellen R, we understand that you had faced lots of problem during your stay at our place. You can rest assured as we have been taking all necessary action to resolve these problems. We promise, you will get delightful staying experience during your next...More

Reviewed 4 June 2017 via mobile

I reserved a double room only to get a single. The TV remote didn't work. The AC didnt work. The fridge didn't work. The maintenance man told us to put ice cubes on the AC. The ice machine was broken and had to go to...More

1  Thank Julie K
Response from asteria w, Manager at Asteria Inn & Suites St. CloudResponded 22 June 2018

Dear Julie K, thank you for choosing your stay at our hotel. We value your compliments as they help us a lot to improve our hospitality services. We will take all the concerns you faced very seriously so that no other customer face any issue...More

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About
Amenities
Top amenities
Free Parking
Pool
Restaurant
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Wheelchair Access
Airport Transportation
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Details
Price range
US$ 63 - US$ 74 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$ 63 - US$ 74 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Questions & Answers
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Room Tips
"Go somewhere else!!"
776dexterb
2 million years ago
Read review
"it's all a dump, keep driving. the days inn at $5 more per nite is a 1000% better. staff VERY,VERY..."
krusekimberly79
2 million years ago
Read review
"I stayed on the first floor west side. It has a large window that opened looking onto a large tree studded..."
alionsden4u
2 million years ago
Read review
"COMMUNICATE with front desk or if you stay and work third shift, your room may be gone when you get off work."
daisymae531
2 million years ago
Read review
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